2 avenue Heinz Gloor, 95700 Roissy-en-France, France
#40 of 42 hotels in Roissy-en-France
Guests' ChoiceBased on 29 hotel reviews
8.0Cleanliness
8.9
Comfort
9.0
Location
8.4
Facilities
8.6
Staff
8.8
Value for money
8.4
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Showing 1 – 25
Reviewed: 3 September 2025
Fia
SwedenThe hot water was not hot, there was no blinders in the room so you can’t sleep well if you are sensitive to light. If you need the shuttle to get to the hotel, the shuttle is almost impossible to find if you land when it is dark, just take an Uber but it works well when used to get to the Airport
The property is modern and clean. The restaurant is a plus. Very friendly staff, they go the extra mile for you .
Stayed in September 2025
Reviewed: 26 August 2025
Maya
United StatesInformation about the shuttle is not sufficient online. Apparently, it does not operate all day and I had to take a taxi to and from the hotel. I would like to be reimbursed for this expense. When the shuttle is available, it only goes to Terminal 3, which is not stated anywhere on the web. This is receiving and inconvenient.
Distance from the airport is not far, but without the shuttle, it still costs about 45 Euro for a taxi. Restaurant is good, breakfast plentiful and early enough, and staff very friendly!
Stayed in August 2025
Reviewed: 11 August 2025
Christian243
BelgiumHot water
Was nice staying there
Stayed in August 2025
Reviewed: 7 August 2025
Ágústa
IcelandThere were some problems with the hot water but the hotel staff were notified and were going to have it fixed.
We only staid for one night but our overall experience was very good. The rooms are spacious, beds are good, and what I was particularly pleased with was that there was a full size mirror (not every hotel has that and who wants to leave the room without knowing how they look like). The service is good, everything was handled well and with a smile. We had dinner at the restaurant and were very pleased with it. So, we were happy with our stay.
Stayed in August 2025
Reviewed: 22 July 2025
Wendy
AustraliaNothing
It was really clean and the staff were wonderful
Stayed in July 2025
Reviewed: 8 July 2025
Vanessa
IrelandAs it is a new property there are some teething issues which staff are working to improve. We had broken table and sockets in our room and there were some issues with speed of service and restocking for breakfast but again this may be down to the fact the property has been open approximately only one week. We have had some issues regarding payment but are working with the hotel to resolve this.
The hotel was very clean and the staff were friendly and helpful. We ate in the restaurant 3 nights and while the menu is limited at the moment the food was delicious.
Stayed in July 2025
Reviewed: 5 July 2025
Pamela
CanadaCannot say
Closely located to airport
Stayed in July 2025
Reviewed: 4 July 2025
Dean
CanadaThe shower water was only lukewarm warm.
Stayed in July 2025
Reviewed: 28 June 2025
Kari
CanadaThe air conditioning in the room wasn’t working. The pressure in the shower was very low. The food at the buffet was good but they kept running out and we had to wait quite a bit for replenishments -e.g. eggs, croissants, water.
Nice decor. Friendly staff. Great location - close to restaurants and the airport. Clean rooms.
Stayed in June 2025
Reviewed: 27 June 2025
Mark
AustraliaThe shuttle service could be extended to cover the middle of the day Minor as it had only opened (I think we were the second guest in the dining room) grouting in bathroom was not finished my experience is that this is a place for mould to grow which will constitute a health risk The fire alarm had on false alarm at midnight on day one and two during the night on day 2, all of which disturbed everyone’s sleep
Comfortable Breakfast was very good day 1, ran out of eggs day 2 Staff were friendly and efficient but beset by system teething problems
Stayed in June 2025
Reviewed: 29 August 2025
Zina
CanadaNewer/ updated rooms. Excellent breakfast
Stayed in August 2025
Reviewed: 15 August 2025
Emi
AustraliaNothing
The room was very spacious, clean, and new. Breakfast was included, and it was a generous breakfast lots of options. We found that the restaurant was new and there was no menu available in the room but we had dinner in the restaurant and it was not too bad. It is only 8 to 10 minutes away from the airport, which was convenient for our stay. They also provide shuttling. Will stay again
Stayed in August 2025
Reviewed: 19 July 2025
Fredrik
CanadaSurprise taxes added to our bill. Inside of the building was not finished well.
Bus service across the street.
Stayed in June 2025
Reviewed: 7 July 2025
Kathryn
United KingdomNothing
The hotel was exactly what I would have expected, neat, clean and facilities were great. Beds were comfy and a generous size, showers were fab. Staff went out of their way to help.
Stayed in July 2025
Reviewed: 27 June 2025
Barlin
United StatesOk
Ok
Stayed in June 2025
Reviewed: 27 June 2025
Lisa
CanadaWe checked in after they had just been open for 2 days. Lots of growing pains to overcome but the staff were great.
Stayed in June 2025
Reviewed: 5 June 2025
Julie
New ZealandNot able to contact booking.com to help us find another hotel for the night when we arrived and found it was not open !
Hotel not open
Stayed in June 2025
Reviewed: 3 June 2025
Susan
AustraliaIt wasn’t open!!!
Nothing! It wasn’t open!!!
Stayed in June 2025
Reviewed: 31 May 2025
Jon
United KingdomHaving paid to be privately driven to the Hotel , we were shocked to find that it wasn’t even open. We had paid for an over night stay at a Hotel that was closed , we had been dropped off with our suitcases in an unfamiliar area and had to try and arrange alternative accommodation which we then had to walk to. It was the hottest day of the year so far in Paris , we don’t speak the language and we are in our Sixties. Shockingly poor communication between the Hotel , Booking.com and ourselves !
Looks good from the outside but unable to comment about the inside as it is not even open.
Stayed in May 2025
Reviewed: 21 July 2025
Anonymous
United KingdomAbsolutely nothing!!!👍👍👍
Our whole experience from booking in to checking out was 5 🌟!!! We know the hotel has only been open 3 weeks, but everywhere was so clean and tidy. Walking down the corridor to our room was magic due to the feel and smell of the new carpet - a huge comfortable bed and pillows met us as we opened the room door along with the huge television - the spacious bathroom and shower knocked our socks off. The breakfast was delicious so much so we never had to have lunch. The locality is ideally close to the airport, and found catching the local bus very easy from the bus station that drops you off and picks you up right outside the front door of the hotel. Definitely the hotel that we will be using again.👍👍👍
Stayed in July 2025
Reviewed: 7 July 2025
Anonymous
United StatesNA
Great place to stay.
Stayed in July 2025
Reviewed: 1 September 2025
Nsimba
Democratic Republic of CongoThere are no comments available for this review
Stayed in August 2025
Reviewed: 21 August 2025
Mariam
MoroccoThere are no comments available for this review
Stayed in August 2025
Reviewed: 19 July 2025
Collen
United StatesThere are no comments available for this review
Stayed in July 2025
Showing 1 – 25
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