N/A

Clean and central to the town

Stayed in September 2025

Our room was classed as a superior room but it was not shown on the hotel’s website and it was quite basic, at the back of the hotel looking out onto a wall and a metal roof. The restaurant was only open at lunchtime and the bar closed at 20.30, which is earlier than we like and meant we couldn't have a nightcap when we got back from our evening meal.

The hotel is in a great location a few minutes walk from the old town and the restaurants.The breakfast was quite good. The water pressure in the hotel was really good and the shower was hot and powerful. All the parking in Pontarlier is free and plentiful, though most of it is in blue bays which are short stay only. However, there are some longer term car parks with white bays, which are long stay. We found a couple of them around 5 minutes walk away from the hotel and the car was safe when we parked overnight for several nights.

Stayed in August 2025

The hotel did not operate a restaurant on the Sunday and Monday we were there. Therefore we ate four meals at the Brasserie de la Poste, which seemed to be the only restaurant open in Pontarlier on those days.

The hotel was well-situated being a ten-minute walk from the railway station and then a five minute walk to the Musee Municipal D’Art et D’Histoire, which was the main purpose of our visit, and the starting point for our three hour walking round trip along the River Doubs to the Chateau de Joux. The Hotel is clean and comfortable and all appliances worked and we felt safe throughout our visit. The hotel staff were friendly and visible at all times for check-in, check-out and to pay the bills. We were also allowed to check-in early which enabled us to deposit our bags easily. The breakfast was fine. The hotel operates a bar, which was welcome after the walk to Chateau de Joux and the day spent in the Museum.

Stayed in May 2025

Did not serve dinner Breakfast not worth €13,50

Good location

Stayed in July 2024

Poor internet connectivity.

Clean, central, friendly staff.

Stayed in July 2024

Room size and lack of view. The shower needed a shower curtain, no food in evening

The check in and welcome by a young English speaking staff member

Stayed in June 2024

We had booked the hotel because it advertised a restaurant but that is only open lunch hours 4 days a week. There were no drinks making facilities in the room which should be a given for a 3* in this price range.

Comfortable beds, service at breakfast was very good

Stayed in June 2024

Nothing

Friendly and helpful staff, good breakfast

Stayed in May 2024

We had troubles to lock the door to the toilet. The restaurant does not offer dinner. The hotel does not have an own parking space. There is no air conditioner but we were able to cool the room down by opening the windows. The shower was a little bit to hot for me and I had problems to manage the temperature.

The hotel was near the city centre. There are short parking spots and a free parking place a few minutes to walk. The hotel has a restaurant where you could get lunch and a bar. We didn't test it but it looked nice and popular. A late check- in is possible. The bed was comfy and everything was clean. Our room was located at the back of the building so traffic noise was no problem. They offered pretty nice shampoo and body lotion. The breakfast was okay. Everyone received one Croissant, some ham and cheese. Yoghurt, Coffee, hot chocolate, juices, Baguette and muesli.

Stayed in July 2023

Parking for motorbike was in pedestrian area in front of hotel

Excellent breakfast, good room

Stayed in July 2023

Can be a bit noisy as it's on a busy road junction with a couple of bars nearby.

Location and size of rooms.

Stayed in June 2023

perfect location in Pontarlier. Able to park for free right outside. comfortable, good size rooms and the shower was great. Lovely breakfast and friendly staff.

Stayed in January 2023

Breakfast not good value.

Friendly helpful staff! The reception staff went to a great deal of effort to help us sort accommodation for future travel when our French language skills weren't up to it. Great location in town centre.

Stayed in October 2022

All great

Lovely staff, very accommodating, pleasant, efficient, our 2nd stay here, a stopover en route to Italy, highly recommend.

Stayed in September 2025

No tea/coffee facilities.

Location was good. Good garage

Stayed in May 2025

Helpful staff

Stayed in March 2025

Helpful staff

Stayed in March 2025

L’ambiance

Correct

Stayed in August 2024

Nothing to do with the hotel, would like to see more restaurants open on a Sunday - however on flip side fair play to France still respecting Sundays for family etc.

Lovely hotel in the town centre, lots of local restaurants ( not many open on Sundays ) . Ideal stop over as we were heading through Switzerland !

Stayed in June 2024

super comfy beds good breakfast

Stayed in June 2024

All good

Hotel is in main square where we were able to park easily. Bertrand was very friendly and accommodating and our room overlooked the square, just gorgeous. We also had breakfast, ham, cheese, croissants, coffee, delicious. Would highly recommend, within walking distance of several restaurants.

Stayed in September 2023

Everything else was well done. Found a used tissue in the sofa bed. Mistakes occur.

Loved it! French baked goods are wonderful.

Stayed in April 2023

Lovely location, parking was tight during the day (on streets around hotel) but easier at night.

Stayed in March 2023

We were cheated. We book a room for 3 persons and told the hotel that we were two adults and one 4-year-old child. We did not mention that we have a baby (one year old) Upon check-out, the hosts told us that we have to pay for 2 additional children. We told them that paying for one additional child is fine by us (even though its just a small baby), but that we paid for the older kid already. To our disbelieve they insisted that we pay for two additional children. After a 15 minutes unfruitful and tiring discussion, we had to leave since our train departed, and we just paid. VERY DISAPPOINTING EXPERIENCE!!!!!!!!

Stayed in March 2023