Reviews of The Originals Boutique, Hôtel Le Lion, Clermont-Ferrand 3 stars
16 Place de Jaude, 63000 Clermont-Ferrand, France
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation on the square. Old Hotel but rooms had an upgrade. Very comfortable.
Not disabled accessible.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe rooms are large and comfortable, the beds are very comfortable. and the shower is very roomy and has good pressure.
We arrived after 10pm and the main parking on the square was closed, so we had to park in the streets leaving all our luggage in the car. The room has a huge window but the black out curtain does not cover the space for the curtains so we were woken at 7AM by the light comming in the room. The breakfast is very expensive, for "not much".
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood city centre location and ideal stopover for travel between south of France and channel ferry ports. We have stayed here many times.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewOur room was lovely, adjoining with my mother so 2 showers and a great view. We eat in the restaurant and that was also very good. Breakfast was cosy and well served. There was a festival in the square though once the windows was closed it was silent. Good beds and shower. Tea and coffee in the room
The airco was on but the rooms, both, were still hot. I asked at reception and she showed me they were on but (i have airco at home) it was not cooling at all. We arrived in C.F at 3pm and found the parking at 4pm. The stress was huge, they are rebuilding the square so the carpark that the hotel state in the description is closed! Watch out for this. I rang the hotel in the end and they helped us get parked but we did not need it after driving 10 hours that day
Dear Guest, We sincerely thank you for taking the time to share your experience and are delighted that you enjoyed the comfort of your room, the view, our restaurant, and breakfast. Regarding parking, the parking lot indicated on our website is usually accessible. We were unaware that it would be closed that day, as the closure was due to last-minute public works, completely beyond our control. As soon as we were informed, we took the necessary steps to help you find an alternative. Regarding air conditioning, we comply with current environmental requirements, which can sometimes limit the feeling of freshness, especially during hot weather, but we strive to maintain optimal comfort. Your satisfaction is our priority, and we hope to welcome you again for an even more pleasant stay. Sincerely,The Reception
Dear Guest, We sincerely thank you for taking the time to share your experience and are delighted that you enjoyed the comfort of your room, the view, our restaurant, and breakfast. Regarding parking, the parking lot indicated on our webs… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLäget.
The restaurant served us raw chicken. We did send it back to get a new one and the second time it was still raw. The people working in the hotel restaurant told me different thing was in the dish and lied, I saw the recipe later and they did not tell me the truth. We had to pay anyway for the uncooked chicken we did not eat. The room was ok but did smell a bit weird and we asked for a double bed but it was two beds with one madras. It was uncomfortable to sleep in the middle. The staff was nonchalant and not helpful. I do not recommend.
Dear Guest, Thank you for taking the time to share your experience. We're sorry to hear that your stay didn't meet your expectations, but we'd like to clarify a few points to avoid any confusion. First of all, regarding the meal, we would like to emphasize that our dishes comply with strict food safety standards, and it is unlikely that a raw dish would be served in our restaurant. If there had been a problem, our teams would have been happy to offer you a quick solution, but after a second visit to the kitchen, it appears the issue has been resolved to your satisfaction. We encourage you to place your trust in our team, who follow rigorous procedures. Regarding your room, we understand that the bed arrangement wasn't ideal for you, but we must clarify that it was indeed a double bed with a suitable mattress. As for our staff, they are often praised for their professionalism and warm welcome, as evidenced by many other reviews. We regret that your experience differed and assure you that we are making every effort to ensure impeccable service. Nevertheless, we hope to have the opportunity to welcome you again in better conditions and offer you a more pleasant experience. Sincerely, The Reception
Dear Guest, Thank you for taking the time to share your experience. We're sorry to hear that your stay didn't meet your expectations, but we'd like to clarify a few points to avoid any confusion. First of all, regarding the me… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewFriendly welcome, safe bike storage. Great room, and bed. Fabulous breakfast.
Stand in a bath shower. Lift stops at landing berween floors. Back room window faced a grey wall. No street noise, but constant machinery noise made us keep window closed.
Dear customer, Thank you for your positive feedback on the welcome, the room, and the breakfast. We apologize for the inconvenience caused by the noise and the view from the room. Please let us know your preferences for a future stay; we will do our best to accommodate them. We look forward to welcoming you again. Kind regards, The Reception
Dear customer, Thank you for your positive feedback on the welcome, the room, and the breakfast. We apologize for the inconvenience caused by the noise and the view from the room. Please let us know your preferences for a future stay; we wi… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWhat a kick as town. Great Place for night life.
Dear customer, We are delighted that you enjoyed your stay at our establishment and we thank you for your comment! Kind regards, The Reception
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewStylish room. Great shower.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewstaff in the restaurant were so kind and professional.. really enhanced my stayed..
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewI liked the room, the bathroom and shower were comfortable and easy to use. Possible to make a cup of tea or coffee (coffee machine).
I liked everything.
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewVery comfortable stay in room 36, at the back and quiet even though there is a restaurant downstairs and the hotel is in a great location on the main square. Very pleasant hotel in very pleasant town.
Dear Simon, Thank you for taking time to write us a review. We are glad that you had a good stay in Clermont-Ferrand and appreciated your room and our location ! We hope to welcome you again soon in our hotel ! Best Regards - Reception
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewStaff friendly and welcoming. Rooms clean and comfortable. Fantastic location with a good restaurant in house.
Dear Kate, Thank you so much for your comment, it was a pleasure to have you with us and we are really glad that you spent a good time in our hotel and appreciated our establishment and our team ! We hope to welcome tou again soon ! Best Regards - Reception
Dear Kate, Thank you so much for your comment, it was a pleasure to have you with us and we are really glad that you spent a good time in our hotel and appreciated our establishment and our team ! We hope to welcome tou again soon ! Best Re… Show more
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 November 2024 · Stayed in September 2024
Verified reviewWell suited in the City Center. The Bar staff was excellent. Easy check-in and Check-out.
Very difficult to find as there was a ton of street construction. Very difficult parking.
Thank you for your feedback, we are glad that you appreciated your stay with us and our staff ! We hope to welcome you again soon ! Best Regards - Reception
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewLocation in Place Jaude
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewExcellent staff. Good breakfast
Light from square at night makes sleeping a challenge. Blackout blinds?
Dear Diane, Thanks a lot for your feedback, we are glad that you had a good stay with us and appreciated our breakfast and our team ! We take note of your remark about the light and will see how to fix it. Best Regards - Reception