Waiting staff rather unhelpful at times. We didn’t understand arrangements for snacks or lunch. Wine bar lacking in atmosphere and waitress unable to provide Port which was available just up the stairs.

Beautiful decor throughout. Spacious and well appointed rooms with excellent shower and comfortable bed. Front desk staff so helpful and friendly. Shuttle bus to St Emilion was very useful.

Stayed in August 2025

Breakfast staff need to get orders correct.

Staff on reception were lovely and the spa is great.

Stayed in August 2025

There wasn’t a good day bar menu, everything was extremely expensive if you wanted to stay for the day

The hotel was stunning, all the facilities you could need.

Stayed in August 2025

Could have had a broader snack/ lunch menu .

Beautiful chateau. Everything you could wish for. The duplex room completely suited our needs. Staff were fabulous and friendly and helped us with my mother’s mobility requirements.

Stayed in August 2025

They were short of staff, and we arrived to find that their dinners were fully booked! It was just a surprise as we had no problem finding great restaurants. On another occasion, we wanted to have some lite bites and it was 36 outside. There was no place to have them inside that would have a table as they would not allow us to use the dining room.

The staff were great it was just that they were short of staff!

Stayed in August 2025

We absolutely LOVED our stay here! As a single parent with two children, the hotel staff were so helpful, and the facilities were fantastic! We requested a ground-floor room, which we were granted with a terrace. The little touches for the children - mini robes and slippers/ little toy dog (the girls loved), and soaps, etc.- made them feel so special! Couldnt fault our stay at all. The bed was a dream to sleep in.

Stayed in August 2025

Nothing

The location close to St Emilion, the ambience, the setting, the beautiful building, the out door dining, swimming pool,in fact everything. Lovely Chateau experience. Probably the best we've ever had in France and we've travelled alot throughout France over the years. Even the parking was so easy and so close. Nothing was too much trouble for the excellent staff.

Stayed in July 2025

The food at the restaurant: “looks” good but the taste and quality is average. Wine by the glass selection is subpar and overpriced. Breakfast was of good quality but the selection rather limited.

Beautiful property with a nice pool. Great and comfortable rooms. Very friendly and welcoming staff.

Stayed in August 2025

Breakfast was expensive

Beautiful chateau with lovely facilities.

Stayed in August 2025

Beautiful architecture and setting - everything was completed to the highest standard for comfort.

Stayed in August 2025

Loved it one hundred percent, the only thing to keep in mind as a visitor, is that it may be tough to get any kind of uber. Taxi might be easier, but the town and area are pretty classic, so If you want to go around to a bunch of other vineyards in one day, consider renting a car. They have ample parking that does not cost extra.

The grounds are absolutely stunning, and the interiors of this hotel are absolutely spectacular. They have beautiful bikes you can ride around the Vineyard, the restaurant had FABULOUS wines and sauternes that blew me away. The accommodations are gorgeous, even for the standard room. The spa was so relaxing, and easily accessible. The gardens were breathtaking. Absolutely stunning start to finish.

Stayed in August 2025

Bar was understaffed and had limited food options.

Pool, our terrace and room. Dinner at the restaurant.

Stayed in August 2025

Not applicable.

Incredible chateau stay just a stone’s throw away from Saint Emilion town. A historic building with modern facilities and excellent hospitality. The spa and pool were perfect for relaxation, whilst the dining options were terrifically indulgent, with a tremendous choice across the restaurant and bars. The rooms were spacious and peaceful, with glorious views of the surrounding vineyards. The staff were really helpful and professional. The food and drink were unbelievable, but the restaurant was the star; one of the finest dinner services I have ever experienced - the team were incredible.

Stayed in July 2025

The hotell area was filled up and no sun beds were available

Really nice venue and high end feeling

Stayed in July 2025

All good

Everything. Amazing staff, beautiful food. If you don’t want fine dining every night you can eat in the wine bar. Lovely breakfast with hot food to order. Spa and pool are great. We had massages with Jane and Janice who were both fantastic. Pool service very good. Great housekeeping service, rooms well looked after. Hire bikes are great and we took the back road to St. Emillion. Well done how the chateau marries with the new architecture. Balcony in bedroom looking out on the vineyard is breathtaking. Decor of the bedroom and the Chauteau beautiful, no expense has been spared. Overall a fantastic stay and break away from life. All staff have a smile and “Bonjour” when they meet you. 🙏

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

Just loved everything about the property from the location to the chateau and staff. The food was also wonderful as well

Stayed in July 2025

Breakfast was disappointing, expected better, staff were less attentive than other staff, buffet choice was very poor, tinned fruit! We were not made aware of options available from the kitchen and one order was completely forgotten. I asked for poached eggs on toast with arrived on bread without butter. The position of the lift ruins the interior look of the chateau’s beautiful staircase

Good facilities, very comfortable, great reception, restaurant and wine bar staff. Dinner was superb with a wonderful outlook and brilliant staff.

Stayed in July 2025

Wonderful stay at Hotel Grand Barrail. We loved it. Beautiful chateaux, gorgeous bedroom, stunning pool and grounds. 10/10

Stayed in July 2025

Nothing

Everything - such a stunning place to stay and everyone was so helpful.

Stayed in July 2025

Nothing!

Beautiful room and great food and lovely pool

Stayed in July 2025

The air conditioning was noticeably weak and struggled to cool the room, even with the high summer temperatures. It couldn’t be adjusted manually, and unfortunately, the staff did not provide effective assistance to resolve the issue.

Location and view

Stayed in July 2025

Weather dry and sunny breakfast served on patio under umbrellas, also inside breakfast room if preferred.

Stayed in June 2025

Nothing negative to say.

Everything about our stay there was amazing: property, location, rooms, service, restaurant and nearby activities.

Stayed in June 2025