Comentários de Fahrenheit Seven Courchevel 4 estrelas

Dear M. Rosar, Thank you for your feedback! We’re happy to hear you enjoyed our location. Regarding the signage and the hotel garage, we’d like to mention that the garage is actually managed by the city of Courchevel. We understand that clearer directions could enhance the experience, and we will make sure to pass along your comments to the relevant authorities. We appreciate your understanding and hope to welcome you back soon for another great stay! Best regards, The Fahrenheit Seven Courchevel Team

Dear M. Rosar, Thank you for your feedback! We’re happy to hear you enjoyed our location. Regarding the signage and the hotel garage, we’d like to mention that the garage is actually managed by the city of Courchevel. We understand that c… Mostrar mais

Dear Joao Groth, Thank you for sharing your feedback. We’re sorry to hear that you found the bathroom too small. We understand that space can make a difference in comfort, and we appreciate your honest input. That being said, we hope you still enjoyed your stay with us and that our location, service, and overall atmosphere made your experience a pleasant one. We would love to welcome you back in the future for another stay in Courchevel! Best regards, The Fahrenheit Seven Courchevel Team

Dear Joao Groth, Thank you for sharing your feedback. We’re sorry to hear that you found the bathroom too small. We understand that space can make a difference in comfort, and we appreciate your honest input. That being said, we hope you … Mostrar mais

Dear Fabio, Thank you for your feedback! We’re thrilled to hear that you enjoyed our location and the structure, which we strive to make ideal for ski enthusiasts. We hope you had a fantastic time on the slopes and that our facilities contributed to a great experience. We look forward to welcoming you again! Best regards, Your °F7 Team

Dear Fabio, Thank you for your feedback! We’re thrilled to hear that you enjoyed our location and the structure, which we strive to make ideal for ski enthusiasts. We hope you had a fantastic time on the slopes and that our facilities cont… Mostrar mais

Dear Leticia, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay, the amazing views, and our breakfast! It's wonderful to know that our staff was helpful and that the location worked well for you. We also appreciate your feedback about the entrance from the Cimes Blanches parking lot. We’re always looking for ways to improve, and we will certainly look into better signage to ensure that future guests have an easier time finding their way. We hope to welcome you back in the future and wish you a wonderful rest of the season! Warm regards, Your F°7 Team

Dear Leticia, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay, the amazing views, and our breakfast! It's wonderful to know that our staff was … Mostrar mais

Dear José Estevam, Thank you very much for your kind comment! We are delighted that you enjoyed the view from your balcony and the service provided by our team. They will be touched to read your feedback. Please don't hesitate to request a minibar in your room during your next stay, we’ll be happy to add it. See you soon! Your F°7 Team

Dear José Estevam, Thank you very much for your kind comment! We are delighted that you enjoyed the view from your balcony and the service provided by our team. They will be touched to read your feedback. Please don't hesitate to reques… Mostrar mais

Dear Steffen, Thank you for taking the time to share your feedback about your stay. We are sorry to hear that certain aspects of your experience did not meet your expectations. Allow us to clarify the points you raised. You booked a junior suite with a Village view and it is clearly stated on the platform that access to this room is via an external staircase. Upon your arrival, we informed you that a room change was unfortunately not possible, as the hotel was fully booked during your stay. Regarding your check-in, you arrived at 2:40 PM, and we were able to provide access to two of your rooms by 4:04 PM, an hour earlier than the guaranteed check-in time of 5:00 PM. The third room required an unexpected technical intervention, as we explained to you in person, which is why it was only available by the guaranteed time. As explained in person by our Reception Manager, our check-out policy is clear: late check-outs are charged by the hour up until 3:00 PM. After that time, the following night's rate applies. Unfortunately, since the room was vacated at 4:30 PM, we had no choice but to apply the policy you agreed with. We also wish to point out that your comment about waiting for your room at check-in is somewhat inconsistent with the fact that you checked out well past the agreed time. Nevertheless, we appreciate your feedback, as it helps us continuously improve our services. Kind regards, Your F°7 Team

Dear Steffen, Thank you for taking the time to share your feedback about your stay. We are sorry to hear that certain aspects of your experience did not meet your expectations. Allow us to clarify the points you raised. You booked a junior… Mostrar mais

Dear Pricila, Thank you for sharing your feedback. We're glad to hear that you appreciated our staff service and location. However, we regret that you experienced some issues during your stay. We're truly sorry to hear about the elevator delays, the non-functioning bathroom dryer and fridge. Had you informed us of these issues during your stay, we would have been more than happy to address and resolve them promptly. We also apologize if the scent of our BAOBAB candles in the coffee area was not to your liking – these candles are generally very popular with our guests, but we understand that scents can be subjective. We appreciate your comments and hope to have the opportunity to welcome you back in the future, providing you with an even better experience. All the best, Your F°7 Team

Dear Pricila, Thank you for sharing your feedback. We're glad to hear that you appreciated our staff service and location. However, we regret that you experienced some issues during your stay. We're truly sorry to hear about the el… Mostrar mais

Dear Ricardo, Thank you for sharing your feedback. We are sorry to hear that you felt the price did not meet your expectations. As a 4-star hotel in Courchevel, we aim to provide high-quality service and comfort, but we understand that the cost of staying in such a prestigious location can be higher than other destinations. Courchevel is known for being a luxury resort, and prices here naturally reflect the exclusivity of the area and the high demand, especially during peak seasons. While we strive to offer good value for the experience we provide, we understand that this can be a point of concern for some guests. We appreciate your understanding and hope to welcome you again in the future. Best regards, Your F°7 Team

Dear Ricardo, Thank you for sharing your feedback. We are sorry to hear that you felt the price did not meet your expectations. As a 4-star hotel in Courchevel, we aim to provide high-quality service and comfort, but we understand that the … Mostrar mais

Dear Alexandra, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations, and we understand your frustration. Regarding the photos, we would like to clarify that the images you viewed on Booking.com were general photos of the hotel. Each room type is represented with its own specific images, which are accessible by clicking on the corresponding room category during the booking process. We apologize if this caused any confusion. When you shared your concerns with us, we immediately offered you our last available rooms, which were our Suites. However, due to the higher standing, the price was understandably higher. We regret that this did not meet your expectations and that you found the situation inconvenient. In response to your technical concerns, our technician visited your room as soon as we were made aware of the issues, and we appreciate your understanding while we worked on resolving them. Lastly, we want to thank you for the kind words exchanged with Léandro, our night auditor, on your departure day. We genuinely appreciate your feedback and will continue to work towards improving our guests’ experiences. We hope that despite these challenges, you were able to enjoy some aspects of your stay, and we would welcome the opportunity to host you again in the future. All the best, Your F°7 Team

Dear Alexandra, Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations, and we understand your frustration. Regarding the photos, we would like to clarify that the image… Mostrar mais

Dear Monsieur Ribeiro, Thank-you very much for taking the time to give us your feedback ! We are so glad to read that you had a great stay in our beautiful hotel and that you appreciated our team member! We appreciate having you as our guest, and we hope we'll have you back very soon in Courchevel ! Have a great day, All the best, Adeline

Dear Monsieur Ribeiro, Thank-you very much for taking the time to give us your feedback ! We are so glad to read that you had a great stay in our beautiful hotel and that you appreciated our team member! We appreciate having you as our g… Mostrar mais

Dear Manoel, We thank you for sharing your feedback with us. We are delighted to read that you enjoyed your stay with us and the station of Courchevel ! Indeed, to join Courchevel 1850 from Courchevel 1650, you have the possibility to take the free shuttle which takes only 10 minutes to get there. If it was not convenient for you, please know that we work with a taxi company that we can call whenever you wish to book a journey to 1850 for you. We hope you had a nice way back home and hope to see you next year ! Kind regards, Laurène

Dear Manoel, We thank you for sharing your feedback with us. We are delighted to read that you enjoyed your stay with us and the station of Courchevel ! Indeed, to join Courchevel 1850 from Courchevel 1650, you have the possibility to ta… Mostrar mais

Dear Marco Antonio, We are really glad that you had a great stay in our hotel and that you liked our restaurants. We took good note of your feedbacks regarding the room and will make sure to improve its finitions. Greetings from Courchevel, All the best, Camille

Dear Marco Antonio, We are really glad that you had a great stay in our hotel and that you liked our restaurants. We took good note of your feedbacks regarding the room and will make sure to improve its finitions. Greetings from Courch… Mostrar mais