1 Avenue de Couternois, 77700 Serris, France
#241 of 289 hotels in Serris
Guests' ChoiceBased on 733 hotel reviews
7.4Cleanliness
7.9
Comfort
7.7
Location
8.6
Facilities
7.3
Staff
8.6
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 1 September 2025
Trina
United KingdomRooms too dark bathroom very small
Staff very helpful location great
Stayed in August 2025
Reviewed: 29 August 2025
Amy
United KingdomThe beds weren’t super comfortable, but were very cosy behind the curtain with the little shelf and light.
The breakfast was good - pastries, bread, cake, eggs, fruit, cereals, juices, cheese, meat, tea and coffee. Table football and arcade game in reception/restaurant area were v appreciated by the kids! We loved the private dorm room which worked perfectly for our family of 5. There were lots of sockets available and a fan as it was warm weather. Very handy for Disneyland which we drove to in about 10 mins.
Stayed in August 2025
Reviewed: 28 August 2025
Antoinette
United KingdomStaff seemed hit and miss. Helpful and friendly one minute and then very grumpy and unfriendly the next. My 5yo couldn't understand why they seemed "mean" at times. Locks need improving in rooms - perhaps a chain to stop children from being able to exit straight into carpark! Bottled water as expensive as Disneyland (3.50 Euro for 50cl) and is in a carton which leaks once opened. Shower base is VERY slippery when wet Walls to room are very thin. bring ear plugs or headphones Room is warm. There was a fan that fell apart from base when I moved it.
Location is great for Disneyland. On the direct bus route. Room is very small but not unusable. Food was good. Don't believe all the negative reviews - you get what you pay for but its not terrible.
Stayed in August 2025
Reviewed: 14 August 2025
Mustafa
United Arab EmiratesAbscence of Climatisation (although 2 fans were made available) since the weather was very hot.
Space full apartment 331 (2 bedrooms)
Stayed in August 2025
Reviewed: 31 July 2025
Jessica
NetherlandsVery small room. Bunk beds are comfortable but very warm in summer. It was not super clean.
Location close to Disneyland and easy to park.
Stayed in June 2025
Reviewed: 31 July 2025
Kevin
United KingdomThe bed was pretty uncomfortable
It was good for its value and not too far from disneyland
Stayed in July 2025
Reviewed: 31 July 2025
Marian
SpainFamily room.
Stayed in July 2025
Reviewed: 31 July 2025
I
United StatesIt was ok
Stayed in July 2025
Reviewed: 27 July 2025
Emma
United KingdomRoom very small and dark colour walls made it look and feel smaller
Great location Lovely public spaces
Stayed in July 2025
Reviewed: 19 July 2025
Andrea
AustriaBreakfast is great, everything I needed was available. Good bed and bathroom has all the needed bits. Sadly it's a very small bathroom, but I knew that. No weird safety deposit this time, so everything was great!
Stayed in July 2025
Reviewed: 6 July 2025
Andrea
AustriaVery weird safety deposit was asked from me, apparently booking.com doesn't even know about that safety deposit. It makes no sense either since I paid the stay with my credit card. Also DON'T lock your door from the inside, it won't open anymore after that. Don't know why there's a lock there in the first place then.
Clean place, good breakfast! Easily reachable from Disneyland!
Stayed in June 2025
Reviewed: 3 July 2025
Gianni
BelgiumNo airco in the room and it was very hot
Friendly people Good price/quality
Stayed in July 2025
Reviewed: 2 June 2025
Anna
ItalyI didn't like that I had to pay two times the hotel. Although the payment was already done through booking, I had to pay again the room. The stuff said that the money taken was a sort of pre-approval payment. None of this was stated somewhere in the booking.
Stayed in June 2025
Reviewed: 20 May 2025
Sharon
SpainLimited food menu. Very small room. No cleaning service. Only one pillow each.
Staff all friendly, helpful and polite.
Stayed in May 2025
Reviewed: 17 May 2025
Riya
United KingdomBathroom was very narrow & small, could have been bigger, was a bit of a struggle to move around and I’m a small person - bed was ok, mattress was not the most comfortable but it was manageable, pillows were not great, no head / neck support had to stack 2 on top of each other to make it work, also I could smell cigarette smoke from outside the room
Great location, clean room + bathroom
Stayed in May 2025
Reviewed: 23 April 2025
Anaïzdm
BelgiumWalls are very thin so you hear everything around. Rooms are quite small.
Location is great if you're going to Disneyland. Parking is spacious. Room was clean and bed was comfortable.
Stayed in April 2025
Reviewed: 14 April 2025
Luu
BelgiumHet is lawaai door de water in toilet
Stayed in April 2025
Reviewed: 6 April 2025
Roger
United KingdomThe size of the room and the bathroom is the only real downside to this hotel although to be honest, in our situation, it wasn't too important as we were out all day and only really used the room for sleeping. Having read other reviews prior to our stay, I thought that people needed to get a grip - but the bathroom in particular is actually very, very small, and if you are of bigger stature, then ask for a larger room (we wish we had done that, but we were travelling on a budget!).
Good location (for Disneyland Paris) at the cheapest price we could find. The communal spaces (reception, bar, lounge area and dining room) are welcoming and comfortable. All the staff we came across were excellent - smiling and helpful, good language skills, professional and polite. The breakfast at 12 euros per person was very good value, with a good choice of food including fresh fruit, good bread and homemade cake as well as cereals, fromage frais, ham, cheese and eggs. A little disappointed not to find Breakfast Tea bags and only herbal/fruit varieties but the coffee was OK. The secure parking and free EV charger were an added bonus!
Stayed in April 2025
Reviewed: 24 February 2025
Tim
IrelandBedding wasn’t comfortable and only one pillow per person wasn’t enough. No hairdryer
The breakfast was good
Stayed in February 2025
Reviewed: 21 February 2025
Chloe
United KingdomRoom was very dark even with lights on.
Great location, food was great and staff very friendly.
Stayed in February 2025
Reviewed: 20 February 2025
Jayne
IrelandIt’s maybe a little further away from everything than I expected but has good bus routes and is still within walking distance of most facilities
It was clean and bright
Stayed in February 2025
Reviewed: 19 February 2025
Larissa
AustraliaThe bathroom in the room was so so narrow. It was hard to get past the basin without opening the door. Very little hope of getting dressed in the bathroom as there is basically no extra room.
Perfect location for us to go to Disneyland for 2 days. Very close to bus stop or cheap and easy to get ride share when we first got there. Felts super secure and was great to have bag storage as we arrived very early but wanted to go straight to DL.
Stayed in January 2025
Reviewed: 2 February 2025
Rebecca
United KingdomThe bathroom was a little on the small side (you had to squeeze past the sink with the door closed) but other than that there were no issues at all.
Proximity to Disney. The rooms were basic but functional and had everything we needed for one night. The free electric car charger was a huge plus point.
Stayed in January 2025
Reviewed: 15 January 2025
Trinity
AustraliaI didn’t have a curtain for the window, which kinda felt a bit weird.
It has all the things you need for a night.
Stayed in January 2025
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