Reviews of Hôtel du Parc 3 stars

Good location, good car park (drive past the front of the hotel, turn right and right again to access), and we got a room upgrade

Breakfast was not available but there were plenty of places nearby so it was not a problem

Location was great!

It could use a refresh for some of the interior

I don't get to comment on a stay because there wasn’t one. After booking a one night stay stay for my husband for his travels, he arrived to only to not be allowed to enter the hotel with the code that was given for late hour entry. No one was there to help him, no one answered the phone or came to the door. I didn’t hear back from anyone until the next afternoon. I received my money back but my husband was left in a position to find another hotel the same night at 1am.

They where super flexible for me to make the check in late at night. Size of the room was ok.

Old place with basic or no refurbishment. Bathroom smelled like hell, it was so difficult to sleep with that smell.

room a bit tiny but very quiet . Good breakfast with nice fresh products

lack of regular re-furbishing of washroom stuff such as soap , toilet paper etc...

Breakfast was poor. Staff had no interest in replenishing the items or crockery. Had to ask for a bowl on both days for the cereals. Had to ask for coffee cups because they had all been used and they had to be retrieved from the dishwasher and even then they were not all clean. Butter had finished and not replenished Slice of ham cut in half, still there next day 16 steps to each floor. No staff in property after 5pm on Sunday Electric gate - for secure parking - failed Saturday night so they stayed open all weekend

Staff were friendly and helpful and the public spaces were very nice.

We had two rooms as there was five of us. One room (a large double room was great), spacious, bright and modern. The second room was really bad, broken AC that made noise all night, bathroom was tiny and dingy with nothing to hang a towel and the bedding was really old.

Central position close to downtown and private parking area. It's fantastic the garden outside area for a cup of the

the structure is dated and is fascinating but it needs more attention especially in the bathroom areas

Beautiful garden and restaurant looked nice but I didn’t use it. The room was exceptionally clean. Staff helpful and friendly. Yea and coffee making facilities.

The room was clean, basic and functional but seemed expensive for the standard but I’d you look at comparable prices in the area it is good value.

Friendly man on reception who was very helpful assisting us with carrying our luggage. A lovely large room with kettle for hot drinks and secure car park.

Bathroom could be redecorated/updated but a good size.

Friendly staff, beautiful courtyard and bar area. The rooms were comfortable and quiet. The bedding was good and the air conditioning works well.

The hallways had a bit of a damp smell, and the room decor is a but dated, but clean and comfortable. Nothing that would stop me from going again.

The hotel was really well located in the heart of the ville and the service was nice as all the team were smiling. But our room had no airconditioning as it was not working and that made our stay passable as we were not able to sleep at night because it was super hot. We informed this to one of the personnel but nothing was done. The shower also has mold on the walls, the room was not cleaned properly, and we did not have shampoo and soap for the 3 days we stayed there, they just provided for just overnight stay and for 1 person and we were two. The breakfast was not appealing for 12 euros and the dinner was not cooked properly (my friend ordered burger and the steak was cold and raw and the bread too). So even if the hotel is in good location with parking, the services let it down big time.

the outside

rooms were super basics and not really clean

There is nothing at all that is likeable. I had booked an accommodation and when I got to the hotel, there was nobody there. No personnel, nobody to contact, no reception, no room. I waited and tried anything possible, but the hotel was simply deserted. I still have not got my money back. They took the money and left me standing in the middle of a foreign country, in the evening, with no room and no chance to get the room I booked and had already paid for. You would think this situation is bad enough - booking a room online, paying immediately online, but finding a deserted hotel when going there. But no: I DID NOT EVEN GET MY MONEY BACK. THE HOTEL NEVER REACTED. BOOKING.COM SIMPLY SAID, BAD LUCK, WE HAVE GOT A SENTENCE IN OUR POLICIES THAT WE ARE NOT OBLIGED TO GIVE YOU YOUR MONEY BACK IN CASES LIKE THIS. So I learned my lesson. Booking.com lost me as a customer and this hotel is simply not recommendable if you do not want to end up giving them your money without getting anything in return. Terrible experience.

I had booked an accommodation and when I got to the hotel, there was nobody there. No personnel, nobody to contact, no reception, no room. I waited and tried anything possible, but the hotel was simply deserted. I still have not got my money back. They took the money and left me standing in the middle of a foreign country, in the evening, with no room and no chance to get the room I booked and had already paid for. You would think this situation is bad enough - booking a room online, paying immediately online, but finding a deserted hotel when going there. But no: I DID NOT EVEN GET MY MONEY BACK. THE HOTEL NEVER REACTED. BOOKING.COM SIMPLY SAID, BAD LUCK, WE HAVE GOT A SENTENCE IN OUR POLICIES THAT WE ARE NOT OBLIGED TO GIVE YOU YOUR MONEY BACK IN CASES LIKE THIS. So I learned my lesson. Booking.com lost me as a customer and this hotel is simply not recommendable if you do not want to end up giving them your money without getting anything in return. Terrible experience.