Nothing

The hotel is in an ideal location for exploring Arles - a five minute walk from the Arena. At the same time, it is in a quiet street with little noise. Tastefully decorated good-sized room in a peaceful atmosphere. Friendly helpful staff. An excellent breakfast selection. Strongly recommended

Stayed in September 2025

Both stair carpets could do with a clean!

The location of the hotel was amazing. The breakfasts were excellent.

Stayed in August 2025

Nil

Excellent breakfast.Freindly staff. Lovely building.

Stayed in August 2025

Great location, because of the location there is not a view but that is not a problem. super friendly staff. they worked so hard to provide a lovely breakfast experience. Very family run and the two boys were most helpful with all our luggage needs.

Stayed in July 2025

None

The hotel is in a old house near the riverbank, just opposite to the museum of Reattu. It's close to the view sites. Staff is super nice. The male manager gave me good advice for eating. Its breakfast is also quite good.

Stayed in July 2025

Internet did not work well, nor did my hotspot. That's the tradeoff for being in a classic hotel tucked in narrow streets with tall buildings on all sides. All the more excuse to find a cafe with some good coffee and pastries to check email and such, or not to worry about it. My room, which was not the smallest, felt crowded to me, but again, that was the tradeoff for being in a beautiful old converted mansion that was far different from a sterile chain hotel. It was just fine considering I was out and about and only slept there and ate breakfast.

Staff couldn't have been more helpful and welcoming. Through some unfortunate travel circumstances, I couldn't get there til right before they closed, but they waited for me. They offered me a choice of rooms and answered all my questions and gave recommendations for where to eat out, get pastries, and visit and were generally friendly throughout my visit. The breakfast, at a cost of 15€, was hearty: scrambled and hard-boiled eggs, bacon (not cooked so well, though), pastry, fruit, toast, cereal (muesli, granola, and oatmeal, and I think waffles or pancakes some days, though I didn't eat those. Also juices and coffee. After eating that, I could get by until dinner. I loved being able to eat in the courtyard with all the plants around and stone walls. Location was a 15-min. walk from the train station and the center of town and not very far from the amphitheatre and other attractions. It's also right across from Musée Réattu, which has fascinating exhibits and is a block from the riverwalk. I would stay there again.

Stayed in June 2025

Had to park far away and trudge all bags to train station

Beautiful room and patio

Stayed in June 2025

Nothing

Everything about this hotel was fantastic - so beautifully presented - a real outstanding stay. The room was modern, stylist along with the gorgeous courtyard.

Stayed in June 2025

No complaints.

What an absolute delight to have discovered this elegant hotel in a perfect in location in Arles. We reserved a double room for two nights only but, we easily could have stayed longer. A lovely airy room with comfortable large double bed and well equipped bathroom. And the bonus as the French summer begins to heat up - air-conditioning. The staff were welcoming and attentive at all times. The breakfast which was included was very good. All in all we could not fault the Hotel du Musée at all and would absolutely recommend it to visitors to Arles. Finally, a particularly note of thanks to Leo who was at reception for our arrival. He affirmed our decision to visit the Parc Ornithologique and showed us pictures of his recent visit. He showed real interest in our plans and was an enthusiastic spokesperson for the natural landscape of the Camargue.

Stayed in June 2025

My partner and I so enjoyed our time at this beautiful small hotel that we both felt sad at leaving and would recommend it to anyone who is looking for a special and relaxing place to stay.

An excellent range of breakfast food, to cater to all tastes, including great coffee. The outdoor breakfast area was set in beautiful small inclosed garden, which was very relaxing.

Stayed in June 2025

Hallways a little dark.

Great location, the check in was easy, and very nice staff.

Stayed in June 2025

We would have preferred glass rather than paper cups in our room.

The staff were very friendly and the location is excellent. The breakfast is also very nice with a good range to choose from and nice fresh bread.

Stayed in June 2025

My room was a little cramped

It’s age, history and ambiance including the very pretty courtyard

Stayed in June 2025

This is a delightful property within easy walking distance of all the main sites in Arles. The staff were always helpful throughout our visit and there was a small courtyard for a drink/breakfast.

Stayed in June 2025

Hand held shower arrangements

Breakfast had a good variety, fresh fruit, eggs and bacon. All good quality and condition. Owners and staff were very obliging. The shower arrangements in the bath requiring spray to be hand was a minor irritant. Bed linen , towels and mattress were good.

Stayed in June 2025

Charming pretty hotel. In centre . Perfect!

Stayed in June 2025

No lift. It was a long old climb up to the far end of the second floor with suitcases.. The patron did offer to take our cases and we should have accepted his offer. We didn't realise it was so far.

A lovely hotel, very conveniently situated, with bags of old French charm especially in the courtyard where we had breakfast. It reminded us of French hotels we stayed in many years ago.

Stayed in June 2025

Ran out of some foods at breakfast and would not restock.

Welcoming, clean, beautiful, close to the river and good walking.

Stayed in June 2025

The location Very nice hotel. Comfortable, clean, quiet room. Very nice staff

Stayed in June 2025

Long walk to parking.

It is what it promises. Great location and an historic building.

Stayed in June 2025

Despite its charm, the rooms are a bit worn, but it doesn’t bother us.

The hotel is charming and quite delightful, with a lovely inner courtyard and exceptionally friendly staff.

Stayed in June 2025

No elevator (old-style European hotel) but the view was worth it

Really charming hotel: beautiful spaces, nice staff, great location!

Stayed in May 2025

Very nice hotel. Professional staff. The Madam of the hotel a real professional.

Stayed in June 2025

Historic building with charm & no elevator

Stayed in May 2025