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Reviews of Hotel du Commerce et de Navarre 2 stars

11 rue Basse , 65100 Lourdes, France

#15 of 98 hotels in Lourdes

Guests' Choice

Review score

Based on 372 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    9.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 5 September 2025

    8.0
    Perfect stay at Hotel du Commerce
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit tricky to open the door to our room with the key. It was the old fashioned key which the owner said was to protect us and hotel from accidental fire Eventually we got the hang of it and we did get to open it easily.

    The hotel is only 10.min walk from train station and 20 min walk to the Sanctuary. Very clean and owners are hands on ready to welcome you anytime you arrive. We had breakfast there two days and food was hearty for the day's activities. Everything was perfect. Sophian even drove us seniors couple to the train station. What better way to end our stay.

    Stayed in September 2025

  • Reviewed: 5 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not the greatest - head missing - but plenty of hot water in a very clean bathroom.

    Comfortable, friendly, very helpful staff. Lovely breakfast at a very reasonable price. Absolutely spotlessly clean.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was close to the Sanctuary of Lourdes. Close to restaurants and train station. The reception people were so nice and helpful to suggestions about the time and what to do in Lourdes. They offered us tea and water.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    The location is strategic, and the staff are really nice.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for money, including the breakfast which was good

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There was no parking but there was parking nearby

    The hotel staff were very friendly and attentive, the rooms were very clean and were kept very clean on a daily basis. The breakfast was adequate and plenty of choice . Well done.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    8.0
    The receptionist was walking ting for us as we notified that we will be check in late. Friendly enough and welcoming. St
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to be commented.

    Cheap and best for a night stay. Walking distance to Sanctuary of Our Lady of Lourdes. Worth for the little money we paid.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Lourdes
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillows were not the best. Bathroom is maybe a bit too tiny but not much they can do with that now. The lamp above the bed didn't work.

    I was very satisfied with the hotel. Perfect location. Has elevator. Simple but characteristic room, I liked the traditional vibes. Little table, chair, I was on top floor so nice view to the city. I stayed one night, and do recommend!

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Really good choice for few nights visiting Lourdes
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    No air conditioning so the heat will strike during the day for sure. The walls and doors are not soundproof so depends on how lucky you are with the neighbors. It could be more clean in rooms. There is some stuff which is not used but I don't know for what they keep it (for example radio in each room you can not listen to). I recommend that the stuff of the hotel take one day for revising their hotel facilities and make it better. For example, check the bulbs - 2 or 3 of them where not functioning in our room

    The hotel is not big and fancy, but well kept with its history by the owners. The stuff is positive, kind and very helpful. Amazing location for visiting Lourdes, many nice restaurants and cafes around, and Carrefour. It is quiet enough if the neighbors are quiet. The hall (lobby area) is small but cozy and sunny. Good choice for 1-2 nights for this money.

    Stayed in June 2025

  • Reviewed: 24 July 2025

    9.0
    Everything OK for me
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel well located, clean, well organised and main facilities u need. Very kind reception and Good value.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is good.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Very good
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The room and the bathroom are small. Bathroom needs and update, especially the shower. The breakfast could be more diverse (I didn't see any eggs or fruit).

    The staff was nice and helpful. Location is good, because it is practically in the center of the city. It is also close to the Basilica of Immaculate Conception, about 10 - 15 min walk. The room was cleaned regularly and I would say the hotel is overall clean. The bed was comfortable.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel du Commerce et de Navarre is what you expect: a cozy little hotel, near the main sites of the city. Furniture is a bit outdated, yes, but the bed is comfortable with TV and fan, staff is always very nice and polite and the breakfast was good for the price. This is what we were looking for, a cheap place to spend a couple of nights!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location is great, everything was in walking distance

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    A very basic, but well executed hotel
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Some of our rooms had fans, while others had not. Which was inconvenient during the heat wave we were in. The showers weren't the most comfortable.

    It was good value for the price we paid. The furniture was in a good state and the rooms were very clean. Friendly owners with a sense of humor.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    The location, the price & the staff is what would definitely make me stay here again.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    N/A

    The location is excellent. Close to the station. 15 mins walk to the Cathedral and/or other major visiting locations. Very quiet room. The bed gets made every day. The staff was lovely and made me a cup of coffee every morning (for which I didn't get charged). There is a basic breakfast buffet but I didn't have it. The room has out dated facilities, the shower is a bit small, but that wasn't an important factor for me. I was travelling solo, and I had everything I needed before I started my Piemont Camino to SJPDP.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    Good value for money
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing particular, except weather was too hot,which was not anyone's fault.

    The hotel is located between basilca and Lourdes train station. The staff are good.They let us use their restaurant facilities for eating our own food..There was daily cleaning.. Will stay there again if I go to Lourdes again.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    Good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No

    The way you approched, nice

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Kind helpful people
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Trouble my door key but the owners did their best to sort it Merci

    Kind owners

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    We had a good stay and at a great price in a great location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Three of us slept very well and our beds were comfortable. One of us had a single bed with a broken spring and he couldn’t get comfortable. Also there was no fan nor air conditioning which I didn’t mind because we could open the windows for fresh air.

    The location was excellent and so was the value. The staff was kind and friendly. They also accommodated us with our late arrival. It was also very clean.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    This hotel has definitely seen better days—you might notice a broken bathroom tile or a shower that's not fully functional.

    Very clean, the receptionist is friendly and provides useful initial information about the city and they allowed us to store our bags after check-out. The double room was small but clean, so if you're looking for an affordable place to stay in Lourdes, this is a solid option.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    I was here on a pilgrimage and did not spend very much time in the hotel room, so it all worked out perfectly. The hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a bit dated, but it’s clean and basic and all I needed

    The hotel is zoned by a family and they are very nice and accommodating

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There's a bit of sewage smell in the bathroom. Can't complain stayed overnight only and knew the hotel is old so I'm not expecting a lot

    Great location and the staff very friendly and always have a smile

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    The staff is helpful

    Stayed in May 2025

Showing 1 – 25

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