My husband is 200cm tall and couldn’t fit in the toilet and close the door, Nancy offered to show us alternate rooms but it was late and we were only staying one night so we declined. Also when my husband walked to the parking garage he hit his head very hard on the ceiling as it is lower than 200cm so we would suggest some signage telling people to duck.

Nancy on reception was fantastic, she couldn’t do enough for us, such a wonderful employee. The hotel was clean and in a great location

Stayed in September 2025

Restricted bar

Location and view, comfortable. Funny little pool with a view on top.

Stayed in July 2025

Toilette toooo small😊

Nice staff, breakfast good, and location excellent.

Stayed in August 2025

No fridge

Location staff and facilities

Stayed in August 2025

Can't think of anything - we wanted to walk around the newer city to eat, so we didn't try the food.

I think the hotel is constructed so that ALL the rooms have a view of the old city - certainly it would be very disappointing not to have that view, which is spectacular. We arrived at night and looked across the river to the floodlit walls - outstanding. There are hotels in the old city itself, but this one may well have the best view of it from the outside. While we were there the temperature hit 40 celsius (104 fahrenheit), and the AC in the room was absolutely fine with that - a great relief. Also the swimming pool, while small, was good to cool down in.

Stayed in August 2025

The toilet and showerroom were separate which is usually grand except that the toilet was quite small.

Fantastic location near the old town with ample parking and comfy beds.

Stayed in August 2025

Nothing, except we wish the bar was open all day.

Great location inbetween the station and the medieval city. The bar has an amazing view, as does the rooftop, and the room was very comfortable. Staff let us leave our luggage there too which was great. Pool was great as it was so hot outside. Great AC too.

Stayed in August 2025

Room a bit basic, no drawers . Ok for very short stay, but inconvenient for longer stay.

Great location.

Stayed in August 2025

The toilet in our room had a seat that didn’t fit the size of the bowl (seat was smaller) so this was less than ideal. Would benefit from extractor fans in the toilet and shower room.

Location was fantastic. Beautiful view from our balcony. Easy access to the citadel and the Bastide. Very short walk from the bus stop to the airport.

Stayed in August 2025

The shower was small and over the bath so hard to climb in/out.

Great view of the castle and balcony. Handy water fountain available to refill bottles. Effective air con.

Stayed in August 2025

Don't fork out €25 a night for hotel parking. Loads of free street parking next to the hotel by the river.

Great view of the citadel. Easy walk to it and good range of bars and restaurants in a nearby square on the same side of the river as the hotel. Would stay again.

Stayed in August 2025

No shower gel in the room. The restaurant not providing lunch. The bar closing at 12. The rooftop terrace too small and we didn't get a chance to use it due to being full

I loved the bar, coffee shop, the room. I liked the swimming pool

Stayed in August 2025

Good location between castle and town centre. Amazing view! Clean and comfortable. Nice pool

Stayed in August 2025

Nice room but space was very tight you had to back into the toilet. It would be good to have signage in English as the upstairs bar was closed but did not realise as the sign was in French.

Location right next to the old bridge to the castle. Clean room, coffee maker, swimming pool. Lovely roof top area to look at the castle at night.

Stayed in July 2025

The opening times of the bar. I knew not open sun and mon but also not open Tues

Location was perfect and the bar and views

Stayed in July 2025

Our room was quite small and on the front so was very noisy in the morning when workmen came and stood outside talking and shouting. Also the toilet was in a cupboard next to the bed.

The location great breakfast selection.

Stayed in July 2025

Bed was a bit hard for me, however I still slept reasonably well as the room was quiet and had proper blackout curtains, so nice and dark.

Location, location, location! In between La Cité and Le Bastide and beside the river.

Stayed in July 2025

Lift didn’t go down to the car park. A fridge in room & another chair would have been good.

Location, secure parking , friendly staff.

Stayed in July 2025

Booked a hotel with a view. However, 1st floor is underwhelming and not as pictured in an online photo.

Location was perfect in-between old and new town

Stayed in July 2025

A modern hotel right next to the Pont Vieux - ideally situated halfway between the medieval Cite and the Bastide (lower town). Clean, comfortable room with an excellent shower and AC. There is a small inside swimming pool, a top floor restaurant /bar and open roof terrace, all with views across the river to the medieval Cite.

Stayed in July 2025

Nothing

Nice room with a river and old city view, close to both old city and town ( short walk ) massive choice of very good restaurants, a short walk to the grand midi for boat trips, short walk to the railway station.

Stayed in June 2025

Minor detail but I think the roof terrace could be open during the day.

Nice clean hotel, great location. Pool was a bonus 👍🏻

Stayed in July 2025

Bar only open from 6 and closed on Sunday and Monday

Location

Stayed in June 2025

Good location

Stayed in July 2025