Bed very small for two people, particularly family room for 4, probably not really fitting 4

Fabulous location, friendly staff, lovely toiletries brand, comfortable bed.

Stayed in August 2025

A little bit more space for our big cases but was fine!

The hotel is in a very good location to explore the town from.The car park is secure and close to get to. The staff were friendly. We came from the airport and it was a quick drive... I prefer Bayonne to Biarritz!

Stayed in July 2025

A damp smell in the room

Size of room

Stayed in June 2025

Breakfast. They weren’t eggs as they had told us the previous day when we asked. Poor variety.

Comfortable bed, perfect location

Stayed in July 2025

Room was a great size and very comfortable. We liked the lounge area-lovely touch. Staff were all extremely friendly and helpful. Great location as it was a short walk to the centre of the old town and the river, restaurants etc. Great choice at breakfast, all fresh products. Disappointed that the restaurant wasn’t open throughout our stay, but the staff were very helpful in recommending other restaurants.

Stayed in June 2025

Nothing.

Friendly staff , excellent location as earthing was within walking distance. We had a lovely lunch there too!

Stayed in June 2025

Excellent stay in this friendly, small & interesting hotel within the Old Town. Very helpful information about restaurants & tourist sites given when checking in. Enjoyed the personal touch at breakfast. Our room was very comfortable. Easy walking distance to the main train station and tourist areas. Close to the tram stop.

Stayed in June 2025

Bar & restaurant were closed 3 of 5 evenings during our stay.

Staff, decor, & cleanliness.

Stayed in June 2025

Ate out

Stayed in May 2025

It was a little far from the beach, to walk.

It was very cozy and comfortable in the room. It was perfect. The staff communicated well.

Stayed in May 2025

Room maybe would be colder in winter during to age of windows but this is a minor point

Excellent location for the older part of town, parking nearby, a little bit complex to find first time by car but Ok afterwards. Had a really nice room at the top of the building. Clean, good bathroom and friendly staff.

Stayed in April 2025

Carpet in the room was warned out and old. The elevator did not go right to the floor. Needed to carry suitcase up half a floor.

Excellent location. Smaller room than expected but love having separate toilet and bathroom. Bed was very comfortable. We did not gave a chance to eat at the restaurant but the menu looked very interesting. Staff was friendly. Location was quiet despite the restaurant being right downstairs .

Stayed in May 2025

Great location! Staff very friendly and helpful. Speak French, Spanish, English

Stayed in April 2025

Top class food

Stayed in April 2025

Not applicable

The proximity to the city center, the possibility of parking in front of the hotel, and the friendliness of the staff.

Stayed in December 2024

Could be more choice for breakfast e.g. bacon and scrambled egg

Stayed in January 2025

We had a problem with the heat but Fiona from the reception solved it as it expected as a guest when you are in a hotel.

Stayed in January 2025

Excellent restaurant.

Stayed in January 2025

Limited bar opening- but perhaps that was because of the timing of our visit.

Great location! Lovely and clean, very comfortable

Stayed in January 2025

Nothing

The reception and breakfast staff were exceptional. It is so centrally located and charming.

Stayed in January 2025

Nothing open on a Sunday evening, no bar and no restaurant. Breakfast wasn’t great, not much of anything at all.

Nice location not far from everything. Lovely room and the lady on reception was really helpful.

Stayed in December 2024

No onsite/ reserved parking at the hotel. Plenty of public parking within a short walk though

Lively atmosphere at the bar on Saturday lunchtime. Super helpful and friendly staff. Very comfortable bed. Great, central location

Stayed in December 2024

The 2 parking places at hotel's entrance are quite small, not easy to see when you first arrive, and are only for downloading/loading your luggage. Then you have to drive to the nearby public parking, which is spacious and easy to access on foot from the hotel. When we arrived, the 2 parking spaces by the hotel were occupied (illegally, by cars delivering merchandise to nearby businesses). We had to make a long detour and come back, and still had to wait for space to be made available. The street has only one lane per direction and is quite busy, so it is not possible to wait too long, as you hinder traffic. These observations are mainly for other hotel customers, so they are aware of the situation. I doubt the hotel can do anything about it.b

The hotel is very close to the town center, so its position was excellent. Staff very helpful, gave good recommendations for dinner in town, as the hotel's restaurant was closed the day/evening we were there. Good breakfast as well.

Stayed in October 2024

Breakfast a bit expensive and limited.

My 3rd visit. Very good all round.

Stayed in October 2024