The breakfast is nice but expensive for what it is. 72€ for a family of four for two days is quite a bit, especially as the younger kids are only having a croissant and some fruit. Making a child rate available would be helpful.

The room, location and staff were superb. This is our second time staying and it did not disappoint. Plenty of space in the family room. The location is right in the midst of the historic town.

Stayed in August 2025

Great character. Lacks some of the facilities of a Holiday Inn type of anonymous hotel and such chains are soulless places. This hotel is small but ideally located and the staff are charming. If you like a touch of history, charm and character then this is a place to stay. If you want a restaurant, bar and easy parking you have plenty of choice elsewhere.

Stayed in August 2025

Bathroom(s)

Building , breakfast

Stayed in August 2025

Lovely independent hotel in the heart of the old town. We had everything we needed. Breakfast was lovely.

Stayed in August 2025

At check in we did wait around 15 minutes for someone to come to the reception area and check us in. Apart from that all was good.

The location was perfect and close to everywhere we wanted to go. We didn't use the breakfast facilities but it did look good. The room was a little warm as there is no air conditioning, but the pedestal fan did the trick. The room had a lovely roof terrace with two comfortable chairs to sit and relax. The hotel is old and authentic and so a little quirky. We loved it.

Stayed in August 2025

Excellent breakfast and location

Stayed in July 2025

Nothing

Great location.

Stayed in August 2025

Very central, easy to visit main attractions in the city.

Stayed in August 2025

Great location, friendly staff, historic building, great service.

Stayed in July 2025

I would have liked the parking situation to have been explained more clearly. Parking advice would have been helpful.

The place was great and in a nice location. Reception was pleasant. We will return.

Stayed in July 2025

The shower didn't drain (room 27!) and caused a bit of a flood!

Fabulous location, architecture, quirky layout and decor.

Stayed in July 2025

Beautiful location and historic building really special

Stayed in July 2025

Dirty pants from previous guest left in one room and toilet paper in toilet so don't think bathroom was cleaned. Empty gin bottle left in bathroom of another room from previous guest. Lots of stains on white linen on all beds. Toilet paper not replenished so had to ask. Water bottles that were supposed to be in rooms were non existant in two of the rooms. No kitchen in family room although it stated there was one when booking. We needed to be able to cook a little so this was an issue. Toilet flush broken in one of the rooms and it only flushed intermittently. Lack of hot water at breakfast to make tea.

Very comfortable beds. Great location, very close to the Cathedral. Breakfast really good with lots of choice apart from hot water.

Stayed in July 2025

A bit awkward to drop off with bags as on a pedestrian area . Public parking quite close. Towels clean but had seen better days.

Very central location, interesting old building with cool courtyard and a resident chat. Good breakfast for 12 euros

Stayed in July 2025

Location was excellent

Stayed in July 2025

The weather was very hot, air conditioning would be advantageous but understandably difficult to install in such an old hotel but providing fans in the rooms would help

centrally located for Rouen old town, the hotel provides a good service at a reasonable price, the breakfast was very nice in a lovely setting

Stayed in July 2025

Nothing

Location and quirky.

Stayed in June 2025

A bit dark inside as lights were always off

Location

Stayed in June 2025

The bathroom was very small and the room was also a bit small.

The location of the hotel was excellent - just around the corner from the cathedral and the Joan of Arc museum. The main building is a very old historic building. The breakfast was served buffet style and had plenty of choices.

Stayed in June 2025

The room was crowded (although it was good to have three beds). The decor was a bit tired.

We liked the relaxed breakfast with lots of choice. The courtyard garden is very pretty. The location is excellent, very near the cathedral.

Stayed in May 2025

We had two separate sets of guest staying in the next room on consecutive nights and the walls seemed to be made of paper! It was far to easy to hear the simplest of conversation from them every night. Perhaps this is a reflection of the age of the property?

Excellent location in a very old building right in the heart of Rouen, almost within touching distance of the cathedral. Our 'budget' room had an internal courtyard view, pleasant enough. Although just off a main pedestrian route and close to main road, the hotel was generally quiet and peaceful. We only had breakfast on the last day, it was reasonably priced and adequate.

Stayed in June 2025

Parking is a 5 minute walk away - that’s OK but unloading car is tough on a busy street.

Great location at a very fair price. The bed was the most comfortable ever in a hotel! Breakfast was very good - lots of choice and big coffee cups!

Stayed in June 2025

The old building impacts the hotel’s facilities . The room was a good size and comfortable . The pictures from booking.com did not quite match the rooms we stayed in which was a minor disappointment.

Location is amazing but you are staying in a historical building right in the middle of the historic centre of the city .

Stayed in June 2025

Walls a bit thin and plumbing a bit noisy

Excellent location, pretty courtyard

Stayed in June 2025