In reception non parlano inglese e si è presentato in ritardo alle mattina

Stayed in July 2025

nothing

location

Stayed in August 2025

The hotel is really run down and my room was TINY (don't book the cheapest room; it barely fits a bed and you can barely fit in the bathroom/shower, and I'm a small person). The guy who was supposed to be at the front desk was a little late and I couldn't get in. They don't respond to messages on Booking.com at all, and I had sent several. Never sent me the code to get in or anything, so I was stranded until I gave a phone call to the listed number and a guy ran over there to check me in at 3pm. But the staff was really nice and spoke English with me, or at least tried their best, without making me feel bad for being an American.

I liked the location. It was close to anything I wanted to walk to. Close to good restaurants, bars, and the farmer's market along the river. My room was stocked with coffee and tea (although the bathroom sink is so small it's hard to fit the teapot into it to fill it; it requires a special angle) and even though I only stayed two days, the staff wanted to clean my room (I ran into them on the way out and opted out, as I was fine with how my room was).

Stayed in July 2025

The bathroom was so small sitting on the loo was almost impossible knees against the wall.

Very close to the heart of the town

Stayed in July 2025

Be aware that there is no lift at this property and those with any walking difficulty may have an issue accessing the rooms.

Booked this hotel in Caen for friends and myself as it was close to the Normandy landing beaches which we planned to visit over a few days. Clean and tidy but very basic. Also, there is no lift, only stairs to the upper floors. Reasonable bearkfast at an addiditional fee. Parking was simple as there is a large car park opposite. I would suggest setting up an Indigo Parking (parking management company) account in advance to make life easier as there are barriers on entry and exit. There are plenty of restaurants and bars nearby.

Stayed in April 2025

If you aren't used to noise, this could be a very tricky place to stay. The location is great and the hotel itself is quiet but the street outside is very noisy at night and in the early morning, due to there being lots of bars and restaurants. If you come during hot weather, it would be even more difficult because you'll probably have to leave the window open, as the hotel isn't air conditioned. The beds also should ideally have a mattress cover over the mattress, not just a sheet, in my opinion. The toilet and bathroom (private in our room) should have better ventilation. The hotel is also a bit more like a B&B, with a front desk that closes at certain times and cleaning that only happens within a very small time slot in the morning. Overall though a nice place to stay, with an incredibly kind staff.

Staying at l'Hôtel de l'Univers made me think of what it would be like if you had a friend with a room in Caen in a great location and who let you stay there. You appreciate the location and are happy with the general cleanliness of the place, but there are a few quirks or overlooked areas, notably the lack of mattress covers (just sheets on a mattress), or the fact that if you're not out for the day by a certain time, no one will come to do housekeeping. But like a friend, the staff was incredibly friendly and accommodating. The room overall was comfortable and convenient, and the location was great, close to pretty much everything in the center of the city, as well as to a bus line that takes you directly to the Caen Memorial. And just outside on Sunday is the huge market that has great street food.

Stayed in May 2025

Only 2 plug sockets in the room

The hotel was good value, staff were helpful and polite.

Stayed in March 2025

No parking and the room is too small for family with 2 kids to stay.

Nice location and easy to get around. Staff is very nice and helpful.

Stayed in January 2025

There is no Lift in the property. The washroom could have been a little bigger.

The hotel is in a prime location, close to restaurants, pubs, tram station, and Caen castle. The room was clean and neat. The staff were very friendly and speak a little english too. Breakfast available when pre-ordered.

Stayed in October 2024

- a mini fridge would have been good. - i was able to hear the steps of my neighbourd of the room next door. - my door was not closing properly.

- the staff was very sympathetic. - the room was very clean. - the location : next to restaurants and tram station. It was very convenient.

Stayed in September 2024

No air conditioning and had to move car from car park opposite hotel later in evening due to large Sunday market on it and starting set up at 4am

In centre at top of canal area and within 5 mins walk to castle

Stayed in September 2024

The manager was friendly and efficient and helped us to solve the luggage storage problem. Sound isolation was better than expected. Location very good for sightseeing and not far from the train station. In general the hotel exceeded my expectations.

Stayed in August 2024

No parking but plenty of paid parking all around.

Staff excellent and really helpful with information about the area and parking. Brilliant location.

Stayed in July 2024

Good central location. Convenient for bus stop for the Ferry Port. And near Tram stop.

Stayed in May 2024

basic and tired

location is great

Stayed in May 2024

Bed was too big for room!

The receptionist was very hospitable .Kettle and drinks in room

Stayed in April 2024

Happy with what was provided

Great staff, good location, quiet room with comfortable bed!

Stayed in April 2024

Warm welcome, good information and excellent bike storage

Stayed in March 2024

We are 3, very few sockets in the room…

Stayed in January 2024

No lift & we were on 4th floor. No door on bathroom & toilet

Staff & location. Car park opposites

Stayed in September 2023

Stairs but that’s because we are old. Most people would not have a problem.

Location

Stayed in September 2023

It was a hot spell, so i opened the windows, alas the central location - which was otherwise ideal - made it a little noisy.

Lovely staff, super helpful. They kindly locked my bike securely in their shed.

Stayed in September 2023

Because the room didn't have an air conditioner, we had to keep the window open at night. It was very noisy at the street.

Location.

Stayed in September 2023

The location was very good and the manage kindly stored my bicycle for the duration.

Stayed in June 2023