No parking at hotel, closest option is 5 minutes walk (public parking, we paid EUR 18 for one night which is reasonable).

Easy check-in, clean and functional room, toilet separate from bathroom, good breakfast. Location is walking distance to sights, restaurants and shops.

Stayed in September 2025

Very elegant. Nice bar area. They serve breakfast in what is in fact the hallway but the furnishings are so attractive and comfortable and well thought out that it works very well

Stayed in August 2025

Everything was perfect: staff, breakfast, roof top bar, spa (with sauna, hammam, swimming pool and skin care treatments such as kobido). The room was small but modern and clean. The location, near the train station and in the city centrer was perfect.

Stayed in August 2025

N/A Expectations met for a functional hotel.

Fantastic breakfast buffet (wide selection, fresh). An easy walk to railway station and to sights in Nancy. Very good Italian restaurant nearby. Nice spa and pool. Clean, functional and quiet room with good AC on a very hot day.

Stayed in July 2025

nothing

all great

Stayed in August 2025

Our double room and bed was very small.

The location and reception area were excellent as were the staff.

Stayed in July 2025

I felt it was a little bit pricey for Nancy. You had to book a slot to use the pool which struggled to cope with more than two people swimming at a time, although the facilities were great. You had to ask at the reception for the WIFI code, as it wasn't displayed in the room.

Excellent central location. Quiet and peaceful. The room was a little bit small but it was nicely designed. The staff were very helpful. I didn't have breakfast but it did look great. Would recommend.

Stayed in June 2025

The appalling noise into the early hours outside the hotel which was off the scale.

Fabulous facility with everything you could want. Great staff super room and breakfast. Amazing spa and pool. Close to a marvellous restaurant called the Excelsior. Art Nouveau interior and well worth a visit.

Stayed in May 2025

Excellent breakfast.

Stayed in May 2025

I spent two nights and had a deposit of 400 € blocked from my account. It’s over one week later and the money is still blocked. This never happened with me before and it’s completely annoying.

Breakfast was great, with many options to choose from. The front desk ladies were friendly.

Stayed in April 2025

The professionalism of the staff

Stayed in January 2025

Small but nice wellness area

Stayed in January 2025

There is no car park but plenty of local parking within 5 minute walk. Not a problem for us but some people with mobility problems who need parking very close by may struggle

Excellent room, excellent breakfast, excellent pool, excellent location and excellent staff.

Stayed in December 2024

We were given a 14m2 room instead of 20m2 we had paid for. We complained and they accepted to change our room to a 20m2, arguing though they had upgraded us as if they had done a favour to us! A 20€ supplement was requested for our online special request for checking out one hour later! When we argued that they had approved this request without extra charge, they replied this was for our checkin time! This was however not subject to any special request as we had simply informed them by replying to their online question! Both incidents show the hotel does not follow clear and transparent rules thus misleading the customers who may fall into the trap of getting a lower level room than what the have paid for and other extra charges they have not consented to!

Near the Stanislas square, good quality of bed

Stayed in August 2024

That they had a storage area for us to put my grandmothers wheelchair in. They were very friendly staff and was a great help in recommending local restaurants etc

Stayed in July 2024

The cleaning team should be more careful (glasses,toiletries etc)

The hotel has spacious rooms and seems newly refurbished

Stayed in July 2024

Noisy area

Breakfast was fine but would suggest to go around the corner. Better / cheaper

Stayed in July 2024

Everything.

Stayed in July 2024

There was nothing that we didn't like.

Very polite staff, very good premises, and comfortable, clean rooms.

Stayed in July 2024

NTR

Design, beautiful well equipped room, convenient location.

Stayed in July 2024

The bathroom has litter when I arrive it was disgusting.

The place is near the Nancy Train station so it is super convenient when traveling. It has a spa on level -1 it looks awesome.

Stayed in July 2024

The tv apps don’t work well. If you’re keen on watching movies at night, bring a hdmi cable and your laptop!

All staff was kind and respectful. They were flexible and the room service was nice! The food tasted great for a relatively small price and the bar was amazing. They could make any niche drink you’d want by heart and have a great selection of beers. Wifi works well too! The spa is relaxing and soothing. They have cooled water with mint to drink after your sauna, it smells great and the pool is heated to a perfect temperature. It’s also the perfect depth: Being submerged until your shoulders while standing. Their system of booking a time slot is so there are never more than 12 people in the spa, however when there are less than 12 people that booked a slot, you can stay whenever you’d like and come and go. It’s also a good system to check when it’s likely that there are less people!

Stayed in July 2024

We first booked a normal/small room. That was way too small. But then weee transferred to a bigger room (normal size) in the back. Very comfortable. Great spa. Perfect location.

Stayed in July 2024

nothing

Love this hotel in Nancy. I like everything. Very nice spa and modern clean rooms and great breakfast. Perfect location for us.

Stayed in May 2024