Uncomfortable mattress topper

Great location

Stayed in August 2025

Rooms are a bit outdated but super clean and well laid out.

It was a very lovely location there was ac and staff was exceptionally friendly.

Stayed in August 2025

Nothing stick out.

Friendly, good breakfast.

Stayed in September 2025

Nothing

Good location in the center of the pink city，nice room and good breakfast, parking nearby. Many restaurants nearby.

Stayed in July 2025

Really needs a refurbishment. Not exactly 4 stars.

Excellent location and close parking with fair price (16 euro/day)

Stayed in August 2025

Bar facility not very user friendly - staff were nice

Central location

Stayed in August 2025

Access to the underground parking was a bit of a nightmare!

Stayed in August 2025

Bed uncomfortable for me.

Large room, great service,

Stayed in August 2025

The location is fantastic, right next to the Square. The room was very large and very clean and very comfortable! The staff were amazing and helped us with storing our bikes. We will definitely return if we ever visit Toulouse again.

Stayed in August 2025

Trek from car park with cases. Queue at check out was disgraceful.

Location was excellent

Stayed in August 2025

No issues at all.

The location was very good. Right on the central square and directly next door to the car park. The room was quiet and beds very comfortable.

Stayed in August 2025

The bed was excessively firm. To be clear, my wife loved it - I did not! The shower was located in the bath. The bath was quite high and difficult to get into and even harder to get out of. The shower itself was lovely. Always very hot and powerful.

Perfect location. Everything easily accessible. Room itself was generously sized. Good storage. Large bathroom. Quiet location within the hotel (as requested).

Stayed in August 2025

A couple of things. Went to the breakfast room and told the staff I only wanted coffee. They told me to take a table and they would bring it. No one ever came. The staff is very nice but things just don't seem to happen. One of the 3 elevators is permanently "out of service." This makes it very difficult to go up or down during peak periods. The television in my room didn't work. I'm not a big to person so it didn't bother me. Getting out if the shower/bathtub was difficult and dangerous for an old person. There is a handrail useful for getting in but it's useless for getting out.

Great location and very friendly staff. Nice fitness facility.

Stayed in August 2025

Fitted carpet is everywhere, old and dirt. Should be replaced.

Great location, nice room, excellent breakast

Stayed in August 2025

Perfect central location.

Stayed in August 2025

These comments are based on taking two rooms. Frankly, the building could use an update. The carpeting in the halls and common areas could be refreshed and the glass shower barrier had a seal that was old enough that it let water out every shower. Also, one room had fantastic air conditioning in the very hot conditions, while the other never got cooler than tepid. But with that said, everything was spotlessly clean. Towels and linens were abundant and the staff dealt with any discrepancies right away, if possible.

Location, Location, Location. Close to everything we wanted to see and visit. Very good breakfasts. STAFF WAS FANTASTIC. Above and’s beyond. We had to come to the Plaza after problems in the physical plant of the previous accommodation made it untenable. We arrived dirty, sleep deprived and concerned about how we could salvage the trip. Remy and the other staff stepped up, welcomed us and helped us pull the trip out of the jaws of catastrophe. Thank you so much!

Stayed in August 2025

The shower was inadequate, lack of milk for the tea/coffee.

Location, lovely courtyard and lobby.

Stayed in August 2025

Very central. Excellent staff. Quiet. Car park next door with special rate of €15 for 24 hours. Would certainly stay again.

Stayed in August 2025

Breakfast could improve quality, bread was not fresh, coffee is not good

Property staff and location were amazing

Stayed in July 2025

Nice hotel in the city centre, parking nearby at a reduced rate. Good breakfast, spacious room, very quiet, helpful staff.

Stayed in August 2025

Carpets in the corridors

The location is amazing

Stayed in July 2025

The one thing I didn't like is that the TVs are old and you can only watch regular programing. I think for a hotel this good you should be able to watch netflix or cast from your phone. In general the hotel is a little run down.

Amazing location. Amazing staff. Beautiful full marble bathroom. Good AC. I would stay again.

Stayed in August 2025

There was no toilet brush in bathroom

Very pleased with the Olaza

Stayed in August 2025

Perfect location and parking at 1 minute. Rooms and beds are good. Great value.

Stayed in August 2025