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  5. Reviews of The Originals Boutique, Hôtel Le Marmotel, Clermont-Ferrand

Reviews of The Originals Boutique, Hôtel Le Marmotel, Clermont-Ferrand 3 stars

18 boulevard Winston Churchill, 63000 Clermont-Ferrand, France

#18 of 41 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 142 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Pleasant and modern facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow service in restaurant.

    Modern and well equipped.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    A good, comfortable overnight stop on our way from the UK to the South of France
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    n/a

    Really well sized room for a family of 5, which is quite rare. Clean, comfy beds and friendly staff

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The service and the cleanliness. The size of the family room.

    Stayed in July 2025

  • Reviewed: 10 August 2025

    8.0
    Good hotel and nice family room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It’s about 25 min walk into the centre and not the nicest part of town, but you can get Ubers into the centre or the tram.

    Good family room. Private parking on site. Friendly staff

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Good location when requiring overnight stop to south of France
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Large room. Clean. Beside tram going into centre. Very handy from motorway. Basic as required for an overnight stay.

    Stayed in June 2025

  • Reviewed: 28 July 2025

    9.0
    Great value for money, friendly and clean
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The staff were very friendly and they couldn't help more. The WiFi and car chargers were free which all to often are paid for extras. Very comfortable and clean, highly recommended

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    It did exactly what we needed it to do. Very clean, tidy and staff very friendly and welcoming.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been better to have a hand sink in the toilets as we all had showers and was hard to wash hands after using the toilet when there was 5 of us having showers. Would have liked proper cups/ glasses and coffee machine and milk in the room.

    It was perfect stop over for one night for our family on our journey down to the South

    Stayed in July 2025

  • Reviewed: 23 April 2025

    8.0
    Family room was great.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Situated slightly outside of the town.

    Spacious and clean family room.

    Stayed in April 2025

  • Reviewed: 22 October 2024

    7.0
    Good
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sewage smell from the bathroom

    Near the city tram stops

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The room we stayed in did not match the photos on Booking. The check-in process could be better - we were given a non-working key card and had to go back to exchange it. There was nothing hot at breakfast (which is not included in the price!) - the egg tray was empty, but no one replenished it for 40 minutes and I saw that other guests were also disappointed by this. Ok, if you want a coffee and a sandwich for 12 euros per person, but I'd rather go to a cafe for that money.

    Good for an overnight stay during a road trip. There is a possibility to park for free on the next street next to the hotel.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    7.0
    Great place for a stopover
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance was being renovated, but should look good for the next visit

    Friendly staff and easy to find. Tram stops right outside the door and it’s free on a weekend.

    Stayed in July 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Charged breakfast for 5 even though 5th person did not come to stay in the hotel. Water in shower was lukewarm and no one there to sort it.

    Staff at reception very friendly and recommended places to eat late in the evening

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Really lovely stay
    • Leisure trip
    • Family with young children
    • Triple Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything

    Lovely and helpful members of staff, secure parking, EV charging, right opposite Tram stop, big enough room, very comfortable beds, good soundproofing, very small gym (but at least there is one!)

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Superb place for a stay in Clermont-Ferrand.
    • Leisure trip
    • Family with young children
    • Triple Queen Room - Non-Smoking
    • Stayed 2 nights

    Nothing I can particularly think of.

    - Staff is very courteous and very professional - The room is clean, well arranged, with clean design and has all we needed, not more. You don’t have to worry taking drinks from the mini-bar in the room. It’s included. - The restaurant in the hotel is worth it (good food at a reasonable price) - The location is great, right next to a tram station. - I did appreciate that they mention the possibility to find free parking around the hotel and not just push clients to use the hotel’s private parking. I eventually did not need to pay for parking

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Great stay in a clean and comfortable hotel with great food and staff; nothing more to say really.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    In truth there was nothing I didn't like. The hotel suited our needs and was well priced and convenient for your onward journey. It ticked all the right boxes in that regard and if I was going that way again I wouldn't bother looking for another hotel I'd just go to this one. No brainer.

    The room was spacious, and clean. The bed very comfortable. The food at dinner that evening in the restaurant was really good and served by lovely staff. Breakfast the next morning offered great variety and again well cooked and presented.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If there were a small door for the shower while bathing, it would be better.

    The rooms were clean, as well as the bathroom, and there is a private parking lot with cameras. It went as expected and the reception was wonderful, especially from Mr. Hassan

    Stayed in August 2024

  • Reviewed: 2 July 2024

    9.0
    Exceptional value for money for this modern and comfortable hotel
    • Leisure trip
    • Family with young children
    • Triple Queen Room - Non-Smoking
    • Stayed 1 night

    Clean, nice and quiet room, great beds, easy parking and access in/out the city. Wonderful breakfast and very friendly staff. Can't beat the value for money!

    Stayed in June 2024

  • Reviewed: 30 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a standard double room, and it was a little cramped regarding space for our cases. It's probably better to upgrade to a larger room if you are staying for more than 1 night, so you're not tripping over the cases all the time.

    Good secure car parking but chargeable at 6 Euros per night. All the staff were helpful, polite, and thankfully for us spoke English. We spoke in what little french we know. Evening dinner was good value, but the choice could be extended to have more vegetarian options.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I have 3 charges on my credit card instead of one. Its annoying to have to check if 2 drop off, even though I asked at check in. Not a good policy.

    Nice hotel, some parking but not many spaces. 30 minutes walk to old town.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    9.0
    Comfortable stopover on route to the south of France
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Secure parking Plenty of it

    Staff were really helpful and friendly and spoke excellent English which was a help

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Very good hotel in Clermont
    • Business trip
    • Solo traveller
    • Single Room - Disability Access
    • Stayed 7 nights

    There were no blinders on the bathroom making it super wet everytime one showered

    ´Facilities are really nice. Breakfast is excellent. Staff is friendly.

    Stayed in April 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    Breakfast is not worth the cost. Better to spend it in a cafe for a proper breakfast.

    The room was smaller than expected but was nice and neat. The En suite was compact yet modern. Bed was nice and comfortable. The location was very convenient with a tram stop in front of the hotel. Staff was super nice and helpful.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Great hotel for a family stay in Clermont with comfortable room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The parking was extra, which was not specified.

    Great hotel with big and comfortable rooms for a family of 4. Great value, the staff was really helpful.

    Stayed in November 2023

  • Reviewed: 25 October 2023

    8.0
    A very pleasant quiet nights sleep.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small but okay

    Convenient location, clean and tidy and the room was adequately equipped.

    Stayed in September 2023

Showing 1 – 25

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