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Reviews of Hôtel Club mmv Les Arolles **** 4 stars

Grande Rue - Place des Arolles, 73440 Val Thorens, France

#65 of 176 hotels in Val Thorens

Guests' Choice

Review score

Based on 46 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 13 March 2025

    7.0
    Would definitely come back.
    • Leisure trip
    • Group
    • Family Room with Mountain View
    • Stayed 7 nights

    Huge choice of food every day that covers all dietary requirements, so a little 'surprised' when an evening is devoted to just vegetarian choices! There are many vegetarian choices every night so why? The layout of the hotel prevents any quiet space. The seated areas are great, but if you want to just play games with your friends/family there is no space to do this as there was entertainment evert night, which is fine but it is very noisy.

    The hotel is situated in a fantastic location. The staff are friendly and helpful. Large and clean boot/ski room.

    Stayed in January 2025

  • Reviewed: 6 March 2025

    8.0
    Enjoyable stay
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 6 nights

    Sheets and towels werent changed every day, and by the time we returned from skiing we couldnt find any to replace. they were probably replaced every 2 days. Not the worst and would still return

    Hotel is ideal for what you pay, nothing overly fancy but you know that when booking. Rooms are small, but common for ski resort. had a nice mountain view. Lockers are handy, ski in ski out, ski lift outside the door, bus stop outside. It is a great location. We were half board, breakfast catered for Gluten free which was great, dinner didnt have as many options for gluten free. Different dinner options daily although we went out some nights for a change. Couldnt complain, seating area and bar also. Could be noisy at nights with people coming home, walls are thin. Wifi was good. Would return and stay again

    Stayed in February 2025

  • Reviewed: 17 February 2025

    6.0
    Cheap and good location, but disappointed on the basic essentials you’d expect to make it a great stay.
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 12 nights
    • Submitted via mobile

    Cleanliness was poor. Crockery, cutlery and glasses were frequently dirty at restaurant service. Rooms were poorly cleaned and the housekeeping did not remove used plates/cups or food. Sheets not changed regularly enough. Staff were not well trained and unaware of some of their own policies or the kids club operations. Kids club did not run on weekends and that was not clear from the website. I received no pre-checkin pack or booking code to enable pre-checkin, which had crucial information, including the fact the reception would not be open most of the day we checked in, leaving us waiting for 4 hours!

    Location was excellent. Very close to lifts and easy to get to/from.

    Stayed in January 2025

  • Reviewed: 1 February 2025

    8.0
    Great value and excellent location
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Downside is no pool and the spa is pretty much booked solid if you don’t book on day 1. Rooms are quite small and only one heater so we struggled to dry our ski gear and towels for 3 and the towels were only changed Tues and thurs. Also the ski room was very small and our boots didn’t dry fully. But do not let this put you off it’s a great place to stay

    Great location right on the slopes and with a lift almost built on the side. Also three minute walk to the centre/bus station/leisure centre. Friendly staff and entertainment at night and snacks provided when you come off the slopes

    Stayed in February 2025

  • Reviewed: 22 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The food

    Stayed in January 2025

  • Reviewed: 17 January 2025

    8.0
    Very happy with our stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Th location, staff and food were great. As a family we had two interconnecting rooms which worked great (we booked a family room, not sure if this is what the two interconnecting rooms were). The accommodation is basic but beds were comfortable and we were happy. The food had a large variety each meal which suited our variety of needs from salads through to hearty dishes and desert. The rose wine included with meals was nice. Overall we were very happy with our choice.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    7.0
    Great location
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    The food was sufficiently poor quality that we chose to eat out at restaurants instead. The beds were not very comfortable.

    Perfect location, well organised ski/boot room etc.

    Stayed in January 2025

  • Reviewed: 24 February 2024

    6.0
    Bar staff and reception staff where great. They really need to re-do the dinning area and improve the quality of the fo
    • Leisure trip
    • Group
    • Triple Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    It wasn’t very clean. The rooms where tired. The food and dinning hall was very poor.

    The location, staff, and the ski lockers / shop location

    Stayed in February 2024

  • Reviewed: 18 January 2024

    7.0
    Great location
    • Leisure trip
    • People with friends
    • Family Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Details regarding hygiene. Also the plates and cups were dirty before diner.

    Location, coffee

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Excellent value for money in an outstanding resort.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The room was very compact but had everything we needed (without the frills). The only toiletries we received were 3 bars of hard soap. If you were late for meals there was barely anything left so we ensured we got there at the start of every meal time. There were no tea making facilities but we were aware of this and we took a travel kettle with Tetley and coffee. Some of our beers were taken from the room on our last day :(

    The staff were very friendly and accommodating. The location was brilliant: the locker room exit took you out to the piste and you can ski back to the door or get a bubble (also to the door). The hotel has its own ski/board hire shop too which is so convenient if you’re hiring. The food was excellent and there was wine on offer with all meals (included in price). The restaurant manager was super-friendly and asked us several times how we found the food. The atmosphere in the dining room was calm and relaxed. The bar area is very comfortable and the bar staff are great. The bed was comfortable and the room was made up every day.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Ideal for short stay skiing trip
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Food could have been better

    Location for the skiing was great

    Stayed in January 2024

  • Reviewed: 6 March 2023

    6.0
    Overall the hotel was clean but the facilities were a bit poor,quite expensive for what it was!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No pool. Food although adequate it was always Luke warm or cold, dining area was confusing ( layout of food) shortage of plates, cutlery. All a bit mixed up. Only 1 microwave oven. Overall the place was a little bit dated and could do with some TLC.

    location to slopes

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Great location for skiing, but tired facilities
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 7 nights

    Having to pay extra for drinks (even soft/hot) at the bar despite having full board Small room Poor water flow in the shower No plugs by the bed Defective steam room Super slow lifts Fireplace wasn't keep on for long, lacking cosyness

    Great location for skiing, but the hotel looks tired for 4*. We had a triple room and 2 of us barely fit, can't imagine 3 people with their luggage and all the ski gear in them. Half/Full Board rules are super unclear, what's included and what's not, even to the staff - we had wine included with the dinner, but apparently you can't have hot tea after your meal (had to pay extra at the bar), and teas are only reserved for breakfast. Food itself was plentiful and filling, but not extraordinary by any stretch. Daily apres ski snacks were a nice touch. Spa facilities are ok, but visits need to be booked daily, however steam room was barely warm and without any steam, probably due to poorly fitting door. So overall, the stay was ok, definitely not a 4* experience, but we were there to ski and not seeking luxuries.

    Stayed in February 2023

  • Reviewed: 3 March 2025

    1.0
    Very poor
    • Leisure trip
    • Group
    • Quadruple Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Took a deposit I still haven’t had it refunded after numerous tikes of trying to contact the property via telephone and email

    Stayed in February 2025

  • Reviewed: 22 February 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Very basic facilities Very poor food Dated and basic Not same quality as other Mmv’s No chill out space as bar lounge area has very loud children’s show every night

    Stayed in February 2025

  • Reviewed: 19 January 2025

    9.0
    Good hotel in the centre of VT
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was very small (a triple), and breakfast egg queue was odd!

    Great location, excellent food, and really friendly staff.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    3.0
    Felt like a cheap cruise but it’s of for short stays or kids.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is too poor. The French lady in the front desk is too moody. The heater in my room was not working (we only stayed one night) and we completely freeze. We could not use the spa as it required reservation. Dinner and lunch is also mediocre.

    Falafel m, pizza and diner staff were super friendly. Also they offered a bottle of water to bring back to the room

    Stayed in January 2025

  • Reviewed: 2 March 2024

    4.0
    Nothing like shown
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Not as pictures 2 singles beds

    Ski in Ski Out

    Stayed in March 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    The staff are excellent and the food is delicious

    Stayed in February 2024

  • Reviewed: 17 February 2024

    3.0
    Val thoren is a great pace. The hotel is great location for skiing but the hotel in general is basic
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Cold food and never replenished

    Food in hotel is very poor

    Stayed in February 2024

  • Reviewed: 23 December 2023

    9.0
    Super ski stay
    • Leisure trip
    • People with friends
    • Triple Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    The rooms are clean and fine but relatively small. Doesn't really matter though because we didn't go on a ski holiday to spend much time in our rooms.

    The location is excellent. Can ski home from Pioneers lift or Plein Sud lift, or get the Cairn gondola to the back door. The breakfast and dinners were fantastic. Friendly and fun staff. It was our second MMV stay and we highly recommend them.

    Stayed in December 2023

  • Reviewed: 13 February 2023

    4.0
    good location, but food only 1 star
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    we were given a disability shower which meant we had to mop the floor every time we used it. the breakfast was awful.

    great location

    Stayed in February 2023

  • Reviewed: 22 January 2023

    9.0
    we got what we paid for
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was ok and what we needed

    Stayed in January 2023

  • Reviewed: 10 January 2023

    4.0
    disappointing although staff is friendly
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    rooms much smaller than indicated on the pictures. full board does not include any drinks at the property. wellness facility very exclusive and requires a booking for use. no exercise facility. lifts and carpets are filthy. towels had stains. no soap dish in shower. food options very tasteless and small variety. pizzas probably best option but made so slowly that not feasible to wait as many people opt for that option.

    location

    Stayed in January 2023

Showing 1 – 25

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