Opiniones del Hôtel Château Frontenac 4 estrellas

Thank you for your comments. Unfortunately the noise outside our establishment is beyond our control, we apologize for the inconvenience. We hope to have the opportunity to welcome you again soon. Best regards, Zélie - Guest Relation Assistant

Thank you for your comments. Unfortunately the noise outside our establishment is beyond our control, we apologize for the inconvenience. We hope to have the opportunity to welcome you again soon. Best regards, Zélie - Guest Relation Assist… Mostrar más

Thank you for your feedback. In accordance with our security policy, we cannot accept remote payments for certain countries for fraud reasons, so we have requested payment on the spot. Once the on-site payment was made, we cancelled the initial pre-authorization and refunded the amount paid via the payment link. Best regards, Zélie - Guest Relation Assistant

Thank you for your feedback. In accordance with our security policy, we cannot accept remote payments for certain countries for fraud reasons, so we have requested payment on the spot. Once the on-site payment was made, we cancelled the ini… Mostrar más

Dear Agata, Thank you for your kind words regarding our location, cleanliness, and overall experience. We truly appreciate your feedback. Regarding your room, you were indeed accommodated in the Privilege Room that was booked and paid for. Please note that our rooms with an Eiffel Tower view are not available for sale on Booking. We appreciate your understanding and hope to have the pleasure of welcoming you again for an even more enjoyable stay. Best regards, Ivonne Guest Relation Assistant

Dear Agata, Thank you for your kind words regarding our location, cleanliness, and overall experience. We truly appreciate your feedback. Regarding your room, you were indeed accommodated in the Privilege Room that was booked and paid for. … Mostrar más

Dear Memu, Thank you for your feedback! We're glad to hear you enjoyed the breakfast and had a nice stay overall. However, we apologize for the discomfort you experienced with the mattresses. Your comments are valuable to us, and we will look into this issue to ensure a better experience for our guests in the future. We hope to welcome you back soon! Best Regards, Ivonne - Guest Relation Assistant

Dear Memu, Thank you for your feedback! We're glad to hear you enjoyed the breakfast and had a nice stay overall. However, we apologize for the discomfort you experienced with the mattresses. Your comments are valuable to us, and we wil… Mostrar más

Dear Patricia, Thank you for your feedback. We are sorry to read that the room size did not meet your expectations. We have different categories of rooms including our suites which are bigger. However, the size of our rooms is specified during the booking process. Sincerely, Justine - Guest Relation Manager

Dear Patricia, Thank you for your feedback. We are sorry to read that the room size did not meet your expectations. We have different categories of rooms including our suites which are bigger. However, the size of our rooms is specified dur… Mostrar más

Thank you for your kind feedback! It was a real pleasure having you staying with us and we are delighted to know that you enjoyed your stay with us. We hope to have the pleasure to welcoming you back to the city of romance very soon. Kind regards, Kristel – Guest Relation Manager

Thank you for your kind feedback! It was a real pleasure having you staying with us and we are delighted to know that you enjoyed your stay with us. We hope to have the pleasure to welcoming you back to the city of romance very soon. Kind r… Mostrar más

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the very good location, excellent breakfast service, and the overall comfort of the room, especially after repairs. We appreciate your positive comments, and we look forward to welcoming you back for another excellent stay in the future. Best regards,

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the very good location, excellent breakfast service, and the overall comfort of the room, especially after repairs. We appreciate your positive comments, an… Mostrar más

Thank you for your feedback. We're glad to hear that you appreciate the location. If there's anything specific you enjoyed about the location or if there are other aspects you'd like to share, please feel free to let us know. We look forward to the possibility of welcoming you again in the future. Best regards,

Thank you for your feedback. We're glad to hear that you appreciate the location. If there's anything specific you enjoyed about the location or if there are other aspects you'd like to share, please feel free to let us know. W… Mostrar más

Thank you for your wonderful feedback! We're delighted to hear that you found your stay very comfortable, nice, and clean. It's fantastic that everything met your expectations. We appreciate your positive comments, and we look forward to welcoming you back for another enjoyable experience. Best regards,

Thank you for your wonderful feedback! We're delighted to hear that you found your stay very comfortable, nice, and clean. It's fantastic that everything met your expectations. We appreciate your positive comments, and we look forw… Mostrar más

Thank you for your positive feedback regarding the good breakfast, excellent location, and friendly staff. We appreciate your constructive comment about the size of the bath towels, and we'll certainly take this into consideration for improvements. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay. Best regards,

Thank you for your positive feedback regarding the good breakfast, excellent location, and friendly staff. We appreciate your constructive comment about the size of the bath towels, and we'll certainly take this into consideration for … Mostrar más

Thank you for sharing your feedback. We're pleased to hear that you found the location favorable. We understand your concern about the breakfast pricing, and we appreciate your input. We regularly review our pricing to ensure it aligns with guest expectations, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back for another stay. Best regards

Thank you for sharing your feedback. We're pleased to hear that you found the location favorable. We understand your concern about the breakfast pricing, and we appreciate your input. We regularly review our pricing to ensure it aligns… Mostrar más