The room was very dark and small, expensive, quite a walk to the main areas.

Reception staff very good, breakfast excellent, attractive seating areas downstairs, car parking under hotel.

Stayed in July 2025

A slightly wider bath would be better, it made showering awkward if you have big feet !

Friendly staff, huge bed, lovely decor, great breakfast, well worth the money. I would highly recommend.

Stayed in August 2025

Poor lighting in room, and service of room was a bit slapdash.

Breakfast very good. Availability of cool fresh water good and important.

Stayed in August 2025

The distance from the centre, but to be fair I already knew it was a little distant. It’s a bit of a walk.

It was quiet which I loved. Rooms were comfortable. Very clean

Stayed in August 2025

No mirror close to plug point so difficult for styling hair.

Modern, large room with enormous comfortable bed.

Stayed in July 2025

Location. Price& Performance

Not in the middle of Town but Chartrons area is also very attractive. Beds and pillows are very comfortable. Room was clean.

Stayed in July 2025

Everything was perfect.

The hotel was just a little out of the way from the centre which was nice because it was a little quieter than the first time we visited in October. It was very clean and comfortable, a good selection of food for breakfast, the staff were very friendly and helpful. It had nice bars and restaurants at walking distance and the taxi services were prompt and good value for money. There is a wonderful park 5 minutes from the hotel which is beautiful and has a museum, a tropical garden and a restaurant and bar, well worth a visit. We also went to the Bassin de lumieres which is also a must visit.

Stayed in June 2025

The air conditioning was basically not working - the hotel were aware, and a notice was displayed explaining that it was "maxed out".

Good parking facilities, with automatic doors into the hotel - meaning for those carrying luggage, they're not struggling with pushing or pulling! A good-sized room, albeit a little dark, but a very comfy bed. Pleasant room for breakfast, with reasonable selection of food etc.

Stayed in June 2025

Parking cost excessive at 50 euro a night and we stayed 4 nights - so £171 - central London prices

A friendly Hotel. Very helpful staff. Good parking, which you need in Bordeaux

Stayed in June 2025

A/c was not as functional as I would have liked. Could have had better pillows.

Location, overall facilities, breakfast

Stayed in June 2025

Nice building in a interesting area

Very comfortable bed and good breakfast

Stayed in June 2025

Room was nice, clean, comfortable.

Stayed in May 2025

No fridge in the room

Clean rooms, good breakfast, good parking, good staff

Stayed in April 2025

The facilities were not all new. There were a kettle and tea bags, but no cups. The shower noise from our bathroom was too loud.

I liked the design of the room and the hotel itself. Comfortable bed, you can choose between two pillows of different softness. Nice location.

Stayed in April 2025

Not a lot I. The room Bar empty

Location

Stayed in April 2025

My room security safe didn't work, and I had to change my room twice. The technician eventually did arrive to fix the safe on the day I was leaving. So that wasn't a good experience as I had some valuables, passport, etc. that I needed to secure. The hotel sent their apologies with a box of beautiful chocolates which I appreciated.

Great location, quiet and the bed was clean and comfortable. The receptionists and restaurant staff provide an excellent service and very friendly and informative. I was only there for a few days and had lunch on two occasions. Food was enjoyable and offered good value. To share a positive experience, the receptionist who checked me in to the hotel on my arrival provided some valuable information as to the location for bridal dresses, which was very useful as I was in Bordeaux to attend my daughter's wedding, and did buy a dress for my daughter in that bridal store that was recommended.

Stayed in April 2025

Ability to regulate temperate in room impossible- propped open window all the time as it was so hot

Location for what where we wanted to go fabulous. Check in easy- lovely staff. Beds comfy & shower was super powerful!

Stayed in March 2025

Beer was a little pricey.

Location was great (might have preferred closer to centre as we walked to the rail station to view a plaque my wife organised); food was great; staff were great.

Stayed in March 2025

N/A

Staff very helpful, Plenty of varity for breakfast, Room was comfortable and very clean Also bonus of underground car park

Stayed in January 2025

Friendly staff. Nice dinner at the hotel.

Stayed in January 2025

The bed was fantastic, the little garden onsite for the dog to go to the toilet and the size/ quietness of the room was great.

Stayed in December 2024

Room 270 was so low under the standard.

Do not accept room 270 and breakfast was fabulous.

Stayed in December 2024

Nice hotel in the centre of Bordeaux. Walking distance to Le Cité du vin and a very nice promenade along the Garonne river. Along the river there are plenty of shops and restaurants. On a sunny day perfect for a walk. Good breakfast and also a restaurant with a nice selection of wines. Parking is possible in an underground garage, costs 15 EUR/night.

Stayed in November 2024

Car parking was paid for on a per room basis which is fine for cars. Our three bikes only needed one space but we had to pay for two as we had two rooms. Could have been worse of course, but unnecessarily annoying.

Standard corporate hotel. Staff were OK, but weren't falling over themselves to help with our bags or negotiating a price for bike parking. Right in the town with a massive underground car park. Car park is perfect for keeping motorbikes secure.

Stayed in October 2024