Reviews of Lykke Hôtel & Spa Chamonix - ex Mercure 4 stars
39 rue des Allobroges, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewCentral location, public parking Arborelles next door, close to Aiguille du midi and Mer de glaces departured Fully refurbished and spacious room with balcony
Noisy breakfast room, inefficient checkin, pool only open after 9am so impossible to start the day with a swim
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean and spacious. Right in the town centre. Lovely friendly and helpful staff.
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Dear Gillian, Thank you very much for your kind words. We are delighted to hear that you appreciated the cleanliness, spaciousness, and central location of our hotel, as well as the friendliness and helpfulness of our team. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to Chamonix very soon. Kind regards, **Lykke Slow Hôtel & Spa Chamonix ******
Dear Gillian, Thank you very much for your kind words. We are delighted to hear that you appreciated the cleanliness, spaciousness, and central location of our hotel, as well as the friendliness and helpfulness of our team. Your recommenda… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewTheme and location - access to spa
Value for money, broken things - balcony door, lift button, no laundry service
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, nice steam room and sauna, room with a balcony and view of the mountains.
The room was very small for the price.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAlmost everything! Staff great, room, as requested, with Mont Blanc view from balcony. Great breakfast! - chocolate and carrot cake, splendid! Also, the SPA, superb. Location, near the city center and train station, ideal. Fresh water all you can drink, cleaning, top. We really can't complain. 😊
The check-in at 16:00 is the only issue I see, but I won't downgrade for this. However, a 14:00 check-in is much more welcome, even though you can wander around the town.
Dear guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the Mont Blanc view, our breakfast selection, the SPA, and the convenient location. It is also a pleasure to know that our staff and cleaning met your expectations. Regarding check-in, rooms are guaranteed from 16:00, but quite often they are ready earlier. We take good note of your suggestion and truly appreciate your understanding. We hope to welcome you back soon for another memorable stay. Best regards Jordan,
Dear guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the Mont Blanc view, our breakfast selection, the SPA, and the convenient location. It is also a pleasure to know that our staff and cleani… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHotel is at good location
The beds were quite uncomfortable, and most of the staff weren’t very communicative. When passing reception, no one would even say hello, which came across as a bit arrogant—they really should have been more polite and welcoming. There is a spa, but you have to cross the street to get to it (even if you’re in a robe!). As for the interior design, it felt like they hired someone who had only ever decorated a nursery before—completely embarrassing.
Dear guest, Thank you for taking the time to share your impressions. We are sorry that your experience did not fully meet your expectations. We attach great importance to the comfort and quality of our guests' stay. Our beds are from high-end bedding collections, and our team, known for its helpfulness and friendliness, is committed to offering a warm welcome to each of our visitors. We regret that this was not the case during your stay. Regarding the spa, in order to ensure greater comfort, a changing room is available at the entrance. Please also note that when making your next booking, you will be able to specify your preference to stay in the spa building itself. Finally, with regard to the interior design, our establishment has opted for a Scandinavian style in order to create a unique and soothing atmosphere. Best regards, Jordan,
Dear guest, Thank you for taking the time to share your impressions. We are sorry that your experience did not fully meet your expectations. We attach great importance to the comfort and quality of our guests' stay. Our beds are from high-… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBig family room was really cozy even for a couple.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, central to town and station. Easy checkin process, great view from room, excellent breakfast.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything about the hotel was fantastic.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeanne
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpacious very comfortable rooms, nice and quiet though very central location. Wellness centre is fantastic with lots of excellent facilities.
Check in time of 4pm is a little late, prefer 3pm, though appreciate that we were allowed to check in a little early when our room was ready.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lykke Slow Hôtel & Spa Chamonix ****
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewHelpful staff, Couple minutes walk to train station.
Bed sheets, pillow cases made me itchy all night. need to clean well. They were Smelly too. Check in at 4 check out at 11. Seems shorter stay than most other hotels.
Dear guest, Thank you for sharing your experience with us and for highlighting the helpfulness of our staff as well as the convenient location near the train station. We are truly sorry to read about the discomfort you experienced with the bed linen. This is a very rare situation, but it may happen that some guests are sensitive or even allergic to the cleaning products used for the bedding. Please rest assured that our linens are carefully cleaned and changed for every stay. Regarding check-in and check-out times, our rooms are guaranteed from 4pm, but they are often ready earlier. As for check-out, while it is officially at 11am, we are usually happy to offer a complimentary late check-out until 12pm when possible. We hope to welcome you again under better conditions. Best regards Jordan,
Dear guest, Thank you for sharing your experience with us and for highlighting the helpfulness of our staff as well as the convenient location near the train station. We are truly sorry to read about the discomfort you experienced with th… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was really good 👍👍 The outdoor jacuzzi was a wonderful experience with a view on " Aiguille du midi"
Dear Alexandre, Thank you very much for your enthusiastic feedback! We’re delighted that you enjoyed our breakfast as well as the unique experience of the outdoor jacuzzi with its beautiful mountain view. We look forward to welcoming you back soon in Chamonix! Lykke Slow Hôtel & Spa Chamonix ****
Dear Alexandre, Thank you very much for your enthusiastic feedback! We’re delighted that you enjoyed our breakfast as well as the unique experience of the outdoor jacuzzi with its beautiful mountain view. We look forward to welcoming yo… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified review