40 Avenue Victor Hugo, 13100 Aix-en-Provence, France
#13 of 51 hotels in Aix-en-Provence
Guests' ChoiceBased on 546 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 3 September 2025
Gill
United KingdomBeautiful, clean, great location and friendly staff
Stayed in September 2025
Reviewed: 2 September 2025
Ita
IrelandA couple of the staff were a little off hand and could have been more welcoming.
The ambience and the decor were amazing .
Stayed in September 2025
Reviewed: 31 August 2025
Jez1980
AustraliaThe bed was very comfortable, and the room was very quiet despite facing a busy street.
Stayed in August 2025
Reviewed: 31 August 2025
Alys
United KingdomBath / shower / toilet were separate, instead of together in a bathroom
Clean and nice decor
Stayed in August 2025
Reviewed: 30 August 2025
Zoi
CyprusThe fact that there was not a body lotion in the bathroom although the rest of the Occitane products were excellent .
Great location very friendly and helpful staff. Always willing to provide their help on anything asked. Breakfast was very good with a big variety and with two different plant based milk something rare in a lot of hotels in France . The young lady at breakfast (Kate I think ) was the most pleasant person for somebody to see in the morning and the people on front desk always helpful with their recommendations . The rooms are very clean and tidy. Generally it is a very cozy place where you can feel like home . We would definitely go back if we visited Aix again .
Stayed in August 2025
Reviewed: 28 August 2025
Diletta
SwitzerlandNothing
Great location with parking option. Cute historical building and beautiful rooms, very spacious and clean. Nice staff
Stayed in August 2025
Reviewed: 24 August 2025
Tatiana
SwitzerlandI had an extremely pleasant stay. The hotel is very charming and cosy, located very conveniently just outside the boulevard ring but still very close to everything. The famous Rotonde is just 5 minutes away, but the location is very calm. The hotel has been very nicely renovated, it has lots of typical features of Provence but at the same time the equipment is very modern. The bed is very comfortable. Tea and coffee facilities in the room are excellent. The AC worked really good. The breakfast was very diverse and you can have it in the internal courtyard. The staff is extremely friendly, professional and responsive. I loved absolutely everything. I hope to be back.
Stayed in August 2025
Reviewed: 23 August 2025
Jacqueline
United KingdomIncredibly helpful staff in times of crisis.....
Stayed in August 2025
Reviewed: 21 August 2025
Deepika
United Kingdom2nd time we’ve stayed here- great location, clean rooms. They provided us with an iron and ironing board when requested.
Stayed in August 2025
Reviewed: 19 August 2025
Peter
United KingdomNothing!
The hotel was spotlessly clean, the welcome from the staff was wonderful, they really couldn’t do anymore for you! They were very kind when we left a thermos behind, very understanding. We had an excellent stay!
Stayed in August 2025
Reviewed: 18 August 2025
Gosia
South AfricaParking is charged at €25 per day, and breakfast is €22 per person - these extras can add up quite quickly, so it’s worth factoring them into your budget.
Hotel Cezanne was exactly as pictured - clean, stylish, and very comfortable. The L'Occitane toiletries were a lovely Provençal touch. Our room was spacious and cool, and the air conditioning was a real relief during the heatwave. We also appreciated the daily room service and well-maintained facilities.
Stayed in August 2025
Reviewed: 14 August 2025
Özlem
TurkeyThe spaciousness of the room
Stayed in August 2025
Reviewed: 11 August 2025
David
AustraliaSlightly smaller rooms, but more than made up for by the charm of the place.
Gorgeous old hotel right next to the old town - very friendly staff, stunning courtyard setting for breakfast, quaint old rooms and very quiet.
Stayed in August 2025
Reviewed: 5 August 2025
Valeria
ArgentinaThey didn’t change the bath towels in all our stay.
The location and the staff
Stayed in August 2025
Reviewed: 3 August 2025
Dina
United StatesConvenient to most places.
Stayed in August 2025
Reviewed: 1 August 2025
Lisa
United StatesRoom was very spacious, great staff at front desk, friendly and helpful. Location very convenient, so we could walk to most things we wanted to see. The breakfast buffet was delicious and had good variety and courtyard was a nice bonus.
Stayed in July 2025
Reviewed: 31 July 2025
Dina
United StatesConvenient and comfortable
Stayed in July 2025
Reviewed: 27 July 2025
Lucy
United KingdomNothing
Lovely decor, friendly and helpful staff, beautiful courtyard for guests to use anytime, good location a short walk from central Aix
Stayed in July 2025
Reviewed: 23 July 2025
Alexandra
RomaniaThe room is modern, stylish, clean and with really nice L’Occitane amenities. Very quiet, the bed and the pillows were very comfortable. Great location, 11min walk form city centre. Parking available.
Stayed in July 2025
Reviewed: 22 July 2025
Lauren
United KingdomHad to chase up for security deposit return but it was actioned very quickly once followed up.
Nice hotel in excellent location with very friendly, helpful staff. Comfortable, clean room (superior double). L’Occitane shower products a very nice touch.
Stayed in July 2025
Reviewed: 11 July 2025
Elena
United KingdomIt was too expensive for what I got. Room was tiny . In this very high price breakfast was not included
It was central . Though you still gave to walk a lot in this city
Stayed in July 2025
Reviewed: 10 July 2025
Axel
AustriaSmall & intimate hotel
Stayed in July 2025
Reviewed: 9 July 2025
Annie
United StatesThe property was great! It was the breakfast that lacked attention. The coffee ran out and never refilled during breakfast on July 9.
Proximity to center. Walking distance to dining, markets, bus station (Gare Routtiere).
Stayed in July 2025
Reviewed: 5 July 2025
Ratanaporn
ThailandStaff at restaurant during breakfast.not really helpful. variety of food also limited
Location /Rooms are great
Stayed in July 2025
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