Reviews of Hôtel Causse Comtal Rodez, The Originals Relais 3 stars
Route D'espalion, 12630 Gages-le-Haut, France
#1 of 1 hotels in Gages-le-Haut
Guests' ChoiceReview score
Based on 21 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
8.5
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Facilities
8.1
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Staff
8.9
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Value for money
8.0
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Free WiFi
7.5
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Showing 1 – 21
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Reviewed: 20 July 2025
Sara
United Kingdom19 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Very quiet and nice place. Service and staff were amazing
Stayed in July 2025
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Reviewed: 12 July 2025
Niels
Belgium99 reviews14 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, helpful staff, nice spa and pool
Stayed in June 2025
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Reviewed: 1 July 2025
Emma
New Zealand32 reviews8.0“Contantin was excellent and very hospitable, lovely relaxing pool in quiet wilderness”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Boutique/art theme with pool
Stayed in June 2025
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Reviewed: 17 June 2025
Sara
United Kingdom28 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Was told we were on room only basis when we were actually had breakfast included. Not offered any refund for the breakfasts we didn't have when I questioned their error.
Excellent restaurant, friendly staff. Pool was very good. Rooms basic but very clean.
Stayed in June 2025
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Reviewed: 24 March 2025
Shikha
France23 reviews3 helpful votes8.0“It was a nice stay”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Spa and jacuzzi is well maintained, rooms are comfortable . breakfast was also good
Stayed in March 2025
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Reviewed: 28 January 2025
Tracey
France3 reviews8.0“It was a great one night stay - def recommend half board.”- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
It’s a bit isolated, nothing much around.
Great staff. We had dinner included and the food was really excellent, it was rather slow to arrive but we were not in a hurry. Sauna was hot and was included in the price, the spa area was warm and clean… very nice.
Stayed in January 2025
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Reviewed: 2 September 2024
Catherine
Australia8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The rooms are not very big but we only stayed one night and the cupboard is small too.
The place is very peaceful .
Stayed in August 2024
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Reviewed: 14 August 2024
Bruno
Canada41 reviews2 helpful votes7.0“There appears to be better hotels in the area.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
Doors that slam loudly. Not unique to this hotel, but so annoying. Why are they even spring loaded? Front desk service could have been better. In advance of our arrival, we asked about the possibility of a massage. The receptionist could not transfer our call or take reservation, and gave us a wrong number! Because of that, we left messages to a random person and weren't able to book a massage in time. The building is not the most modern, the parking lot is in bad need of repair (large deep pot holes), the area where vehicles drop off luggage is poorly designed. No option to park near the main doors without blocking the entrance.
The breakfast buffet featured local food.
Stayed in July 2024
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Reviewed: 5 August 2023
Philippa
United Kingdom152 reviews15 helpful votes7.0“A good enough stop if you want to be in the countryside rather than Rodez city.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
The room was quite small but fine for one night. A bit hot because there was only one large low window and being on the ground floor next to the car park it seemed a bit unsafe to leave it open. Only one women's shower at the swimming pool with no shower gel and very cramped changing room, so although the pool itself was good the facilities with it did not live up to spa standards. We didn't have breakfast because 19 euros seemed a bit steep.
We booked this at short notice, having had to change some plans, and it was just a one-night stop. It was clean (except for a bug on my pillow on arrival, but that went out of the window with no problem, and no others arrived!) and the shower was good. The swimming pool was indoors but a good size, and not too busy. Lots of info in reception about local attractions. A kettle in the room, which is still rare in rural France. The staff were helpful and pleasant, especially the chap on the desk when we checked out.
Stayed in August 2023
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Reviewed: 30 August 2025
Maria
Greece19 reviews5.0Passable- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The property didn’t have any air conditioning even if it was written on booking. The property had a huge difference between the night charges and the dinner price. They didn’t proposed as any fan or anything and we ended up paying more than excepted. Very disappointing we stayed a day instead of 2 days
The property was clean and the dinner was excellent also the breakfast amazing .
Stayed in August 2025
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Reviewed: 12 February 2024
Thomas
France60 reviews7 helpful votes10“A very relaxing experience”- • With a pet
- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
The mattress was a bit hard for our taste and it would be nice if there would be some separation between the bed room and living room with the sofa bed for families travelling with a child.
Very good price/quality ratio for this hotel with spa. The room we had was big enough for the three of us and our XL sized dog, comfortable, with a big bathroom, tea and coffee and a nice garden view. The spa area with its extended opening hours is also nice, with a pretty big swimming pool and sauna, and a jacuzzi. We didn't get any spa treatments though, as apparently you have to reserve those well in advance, but we did get a complimentary hydro-massage. The staff is really attentive and friendly and the restaurant was very helpful in adapting their delicious menu to my food allergies. Finally the surrounding area must be great for long hikes in nature if the weather is good, and in the garden there is a football/basketball field. Definitely recommended!
Stayed in February 2024
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Reviewed: 16 September 2023
Marilyn
France40 reviews3 helpful votes5.0“Glad to go home to the a/c !”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
The bedroom was the smallest we have seen , no air conditioning anywhere ( temp was around 39 degrees )Average breakfast ,19 euros each , flies in the meat and cheese cabinets , evening meal 25 euros , food didn't live up to description , nothing was as we expected
The hotel looked nice and seemed quite large .Spa seemed popular .
Stayed in August 2023
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Reviewed: 17 July 2023
Anne
Australia58 reviews2 helpful votes6.0“Disappointing!”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The staff were ‘difficult’ & when I asked (twice) to settle My account the evening prior to leaving, I was told to donut in the morning. Also the Spa Manager had a very aggressive manner.
The pool!
Stayed in July 2023
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Reviewed: 16 July 2023
David
France4 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
RAS
Personnel au top, gentillesse, attention, disponibilité Piscine, spa, sauna nickel Restaurant super
Stayed in July 2023
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Reviewed: 27 January 2023
Yvonne
Spain20 reviews10“loved it and will be back”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
the receptionist went out of her way to help us as she spoke English. She even came into the restaurant with us to translate the menu
Stayed in December 2022
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Reviewed: 10 May 2025
Anonymous
Germany15 reviews9.0“Great value for money”- • Leisure trip
- • People with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
-
Friendly staff
Stayed in April 2025
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Reviewed: 19 August 2024
Nathaliepie
France62 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 27 June 2024
Thomas
Switzerland4 reviews8.0“We had a perfect stay with our group including restaurant.”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 28 February 2024
Joseph
Australia1 review9.0Superb- • People with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
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Reviewed: 1 July 2023
Suzanne
United Kingdom10 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
Showing 1 – 21
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