Recensioni su Canopy by Hilton Cannes 4 stelle

Dear Roberto, I can see that you really did not enjoy your stay, and that is truly a disappointment for us! I would still like to point out that we are not a 5 star hotel but a 4 star one. It’s true that with all our facilities such as the spa, our incredible rooftop, our brunch club, and our 24/7 service, the view from the room, the perfect location, one could easily be mistaken, but yes, we are indeed a 4 star hotel. Regarding our parking, we actually have 4 different areas: one outdoor and three indoor. We surely could have arranged an indoor spot for you if you had asked us. Sorry for that. As for your T-shirt, I personally investigated the matter. Please allow me to mention that when we tried to get more details from you so we could locate it, you were unable to provide us with any description not even the color. I’d like to assure you that we keep a very strict lost-and-found log, and every day we do recover valuable belongings that thankfully find their way back to their owners. If you still wish to follow up on this, please don’t hesitate to reach out to us again. Finally, let’s end with the positive note you mentioned about our ideal location. It is true we are extremely lucky to be right by the sea and just steps away from the main attractions of the beautiful city of Cannes. Thank you for that compliment, even if you gave us the rather nice score of 2.5/10 for location. I am certain that if you give us another chance, we will change your mind, and we’ll do everything we can to inspire you to be more generous next time I personally promise! 😉 Kind regards, Camille Canopy Enthusiast

Dear Roberto, I can see that you really did not enjoy your stay, and that is truly a disappointment for us! I would still like to point out that we are not a 5 star hotel but a 4 star one. It’s true that with all our facilities such as th… Mostra altro

Dear Michele, It’s a real disappointment for us and our team to read your review. We’re truly sorry if we didn’t fully meet your expectations, even though you enjoyed the hotel and found our staff attentive. Regarding the construction noise, we completely understand how disturbing it must have been. The week you visited, the city started major works, which unfortunately were beyond our control. Rest assured, the major part of the work is now completed now. 🙏 We really hope we’ll have the chance to welcome you back for a perfect 10/10 stay, with the sound of nothing but the waves. Kind regards, Camille V Guest Relation & Quality Manager

Dear Michele, It’s a real disappointment for us and our team to read your review. We’re truly sorry if we didn’t fully meet your expectations, even though you enjoyed the hotel and found our staff attentive. Regarding the construction nois… Mostra altro

Dear Roberto, Your message is just too kind! 🧡 It’s incredibly uplifting for our team to receive such warmth and positivity. It’s a wonderful reward for their dedication and commitment. We’ll see you again very soon for a longer stay! Warmest regards, Camille V Guest Relation & Guest Relation Manager

Dear Roberto, Your message is just too kind! 🧡 It’s incredibly uplifting for our team to receive such warmth and positivity. It’s a wonderful reward for their dedication and commitment. We’ll see you again very soon for a longer stay! W… Mostra altro

Ciao Bernardo, It was so nice of you to choose our hotel to enjoy Cannes! Honestly, you made the right choice. Our prime location, incredible view, and dedicated staff are clear signs of good taste! We’ve taken note of the little disappointments, the style wasn’t quite your thing, and we totally respect that. Just so you know, though, our rooms were fully renovated less than a year ago. Next time you visit, don’t hesitate to let us know if you’re not a fan of the soap scent, I’ll be happy to switch it up just for you! 🧡 Warmly, Camille V Guest Relation & Quality Manager

Ciao Bernardo, It was so nice of you to choose our hotel to enjoy Cannes! Honestly, you made the right choice. Our prime location, incredible view, and dedicated staff are clear signs of good taste! We’ve taken note of the little disappoi… Mostra altro

Dear Massimo, Your message is just as delightful as our team! A huge thank you! 🧡 I’m so happy to hear that everything went well and that your room met your expectations. With 141 rooms, suites, and apartments, we always find the perfect match for our dear guests. I hope to have the pleasure of welcoming you again very soon… and this time, with plenty of sunshine! ☀️ Warm regards, Camille V Guest Relation & Quality Manager

Dear Massimo, Your message is just as delightful as our team! A huge thank you! 🧡 I’m so happy to hear that everything went well and that your room met your expectations. With 141 rooms, suites, and apartments, we always find the perfect … Mostra altro

Dear Riccardo, A huge thank you for taking the time to share your experience and for choosing our hotel for your stay in beautiful Cannes! 🌟 We’re delighted to hear that you enjoyed our prime location. As for your slight disappointment with breakfast, we would have loved more details to better understand how we can improve. Your satisfaction means everything to us, and every piece of feedback helps us enhance our guests' experience. That being said, we hope you still appreciated the stunning view from our breakfast area and the attentive service from our team. We look forward to welcoming you back for a 10/10 stay next time! 😉 Sunny regards from Cannes, Camille Guest Relation & Quality Manager

Dear Riccardo, A huge thank you for taking the time to share your experience and for choosing our hotel for your stay in beautiful Cannes! 🌟 We’re delighted to hear that you enjoyed our prime location. As for your slight disappointment wi… Mostra altro

Marco, Please don’t hold it against me for replying in English, I still need to be around wonderful clients like you to improve my Italian! 😁 Grazie mille for your very kind comment! Promise us you’ll come back very soon to enjoy the dolce vita from Cannes once again! A presto! 🧡 Camille V Guest Relation & Quality Manager

Marco, Please don’t hold it against me for replying in English, I still need to be around wonderful clients like you to improve my Italian! 😁 Grazie mille for your very kind comment! Promise us you’ll come back very soon to enjoy the dol… Mostra altro