Nothing

Friendly staff, efficient, great caravan

Stayed in May 2025

Spiders and hornets, but we coped!! It would be good to have a floor plan in the description on Booking.com

Staff were great. Early check in was very handy. The layout of the Mobile Home. The beds being already made. Easy to contact KelAir staff via WhatsApp. The secluded spot of our Mobile Home. Plus all of the usual plusses of Domaine des Ormes (we usually book directly, but thought KelAir was better!)

Stayed in May 2025

From when we arrived to Les Ormes, we were greeted by friendly, smiley, informative staff, who made our welcome a positive experience. Our home was clean and perfectly located for our family. With a reasonable size living space, and comfortable beds, our mobile home made our stay a very good first experience for us. The facilities around the campsite were reasonable priced, and easy to book onto. Our first visit to Les Ormes, we were spoilt for choice with the range of activities, available. This week we have had fun at the water park, doing the zip lines a couple of times, and hiring the bikes. There are so many other activities we didn’t get the chance to do, so we will just have to come back, in the not too long distant future. We have had a fantastic week in Domaine Les Ormes, it has been a fun filled week with stunning weather! The staff were amazing and very accommodating throughout our stay!

Stayed in April 2025

Slightly overdeveloped.

Great facilities plus friendly and helpful staff.

Stayed in August 2024

The caravan has a very odd layout, toilet was located in the living area with no handwashing facilities, the caravan was located in an area of very dense trees making it always dark and there was no time when you didn’t need a light on.

The caravan is set in a fantastic holiday park, it was a basic caravan which did the job for us.

Stayed in August 2024

A few issues with the caravan which didn’t distract our stay , however what was disappointing was how difficult it was to contact the kelair team Check in desk never manned , called the number left behind with no answer or return call

Facilities at the park we’re excellent, great value for money Activities very reasonably priced Location really good and easy to find

Stayed in July 2024

If I was being really picky, I'd like to see check in being a bit earlier then 3 or 4pm but at least you get to use all the facilities while you wait. Other than that, it's very hard to find fault.

Fantastic location with wonderful facilities. The staff were all great, from the campsite staff to the Kelair reps. My parents brought me here as a kid in the early 00s and I brought my own kids back because I never forgot how much I enjoyed it, and it did not disappoint. It's even better than it was then and it looks like they're still adding new buildings and facilities. Can't recommend enough.

Stayed in June 2024

No loungers that went fully flat Mattresses thin

Value for money and location

Stayed in June 2024

You need to clean every part of your mobile home including, kitchen, bathroom, defrost fridge, sweep rooms etc ( they give you a long list) in order to get your damage deposit back.

Fantastic campsite with great activities and brilliant swimming pools, kids really loved it.

Stayed in August 2023

Nothing really

Quiet. Secure. Good facilities

Stayed in July 2023

The one downside was the linen and towels ( there was none) having camped and caravaned often we are all use to bringing our own however having previously visited this site, with kelair, with tonnes of bedding only to find it fully equipped this time we didn't bother. Unfortunately, on this occasion, there were no sheets or towels. I would expect this to be made clearer, perhaps an email before travel! That said, the team was pretty helpful and sorted out some sheets.

We visited as a large family group and had 4 chalets. We had a brilliant holiday; easy to get to from the ferry at St. Malo, lovely chalets all together in a quite spot on the site, loads of fun activities, helpful freindly staff. What's not to love?

Stayed in June 2023

An air fryer in the accommodation would have been great.

The way to get away from it all.

Stayed in August 2025

Struggling for toddler age when weather is not great! Some entrainment was on for the older kids in thewhite tent which had plenty of space toys and soft play and my 1 years old couldn’t stay as they were too young! We were told to leave! It was raining outside. Couldn’t see the harm in them playing in the back ground

Great for kids safe

Stayed in June 2024

The positioning of the mobile home and the leak inside perhaps could have been addressed sooner.

The mobile home was angled away from the sun so unfortunately we couldn’t benefit from the morning sun to have our breakfast outside. It was under trees which would have been lovely if it was very sunny. But it rained a lot at night which meant it was very noisy.

Stayed in August 2023

Accessibility was difficult for wheelchair. Knowing we would be travelling with a wheelchair, we were still given a chalet with 3 steps up to it, we were provided with ramps but they were too steep. There were cabins with 1 step up to them which would have made it much easier. It is very expensive if there are less than 6 people staying in the cabin. The shower design means that the water sprays all over the floor when you start it and wait for it to heat up. Only 1 little desktop fan was provided and the cabin got quite warm, luckily this was only on our last 2 days. We asked about another fan, but they didn't have any. We had issues with the toilet not flushing and the team acted quickly to fix it, but did not check it after they supposedly fixed it, and left us with a cistern that filled all night, but we couldn't use the toilet. It was eventually fixed properly the next afternoon.

Cabins are basic but clean. Location is good. Area was quiet at night time and early mornings. Nice verandah to sit out in the mornings and evenings which helps to extend the size of the cabin.

Stayed in August 2023

There was a real lack of evening entertainment

I liked the location, cleanliness and the staff offering a kids club

Stayed in July 2023

decor of one of the mobile homes straight out of the 80s. kettles could do with descaling and would prefer a dishwasher to and oven as we bbq most days !

we book two mobile homes as a group booking as was with friends and one of the mobile homes, much nicer reconditioned compared to the other one, but overall we really enjoyed our stay with kelair and will definitely return. 

Stayed in June 2023

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Stayed in August 2024

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Stayed in July 2024

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Stayed in September 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in June 2023

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Stayed in June 2023