The lady at reception could not inform us in english. Room was ok but not for three persons. There was no planket on extrabed and the extrabed was under the dpuble bed not read to use, covered by dust. We left at 6 am and we could not find any keybox to return it. The gate was closed and there was no way to open it. We needed to climb over the gaye and open it from the other side. This was maybe because of the lack of information or darkness but that’s how it is.

Quite easy access from the parking lot to apartment.

Stayed in April 2025

Thebreakfast wasn't good in choice and was very basic, ok at best

The staff were great.

Stayed in October 2024

Low quality rooms, old hot building during summertime. No ventilation, except 1 window. No airco.

Nice staff, good breakfast.

Stayed in July 2024

Restaurant closed ( Saturday) website openings times said open, room heater hardly worked, no sink plug, only two tea bags.no mains plug near bed.no extra pillows.building looked shabby.

Nice staff. Nice breakfast layout

Stayed in March 2024

. The blanket for the kids bed was dusty and not very hygenic. The room smelled of humidity

The staff was very kind and helpful

Stayed in December 2023

There were no shops or restaurants within a 25 minute walking distance. Tea/Coffee sachets were supplied on the first day of the stay but weren't replenished each day.

Staff were super friendly and rooms were very clean

Stayed in November 2023

General cleanliness was below standards and toilets were a bit dirty

Stayed in August 2023

Very basic

Friendly, good parking, good bed and nice linen. Very basic furniture but all clean and perfect for a respite from the motorway. Good shower

Stayed in August 2023

The evening menu previously was ok this time Pizza only. Not good.

Just what I needed I stayed once before.

Stayed in June 2023

There was no real dinner available.. In the Beaujolais area there was not such a wine on the wine list. We got a Brouilly on special request.

The week-end staff was helpful

Stayed in April 2023

Surroundings and general appearances not up to normal Campanile standards,in great need of refurbishing.

As always room and bedding very clean

Stayed in January 2023

Looks a bit tired but good value for money

Stayed in August 2022

No food available, told the restaurant was fully booked but only 2 people eating. Less than helpful staff when asked if we could get a drink(no, only if you eat in the restaurant but obviously couldn’t) and there were no other restaurants or open supermarkets nearby. Paid for breakfast which was from 7am, no staff on site by 7.15 and reception/restuarant closed and had to leave for the next leg of our journey to Spain. Really poor we have stayed there several times before but this has definitely declined won’t stay again. Worry about health and safety as no staff at this hotel during the night

Good location for our journey close to the motorway

Stayed in August 2025

Restaurant closed as no staff and nowhere to eat close by so no dinner. Then also had to leave without breakfast and leave key in the room as reception closed. People waiting outside but all had to leave to continue journey.

Basic sleeping accommodation was adequate

Stayed in August 2025

Was ok

Good for money and clean

Stayed in July 2025

All is very good

Stayed in April 2025

Booked with Campanile again after an excellent stay at their Chambéry location just 5 days earlier. The Villefranche room was awful. Strong smell of stale cigarettes throughout (despite being a non-smoking establishment) and obviously not properly cleaned. The bathroom was worse, with heavily stained tiles and grouting with mold on the ceiling of the shower. If we hadn't been so tired, we would have left immediately. The whole room just felt delapidated. The bedclothes didn't smell too bad, so we had a short night's sleep and left early. I've trusted the Campanile chain in the past, so this was all quite a shock.

Location was easy to get to.

Stayed in January 2025

I strongly don’t recommend this hotel, we’ve booked once but when we arrived to the hotel everything was closed and we weren’t able to contact by phone or messages to hotel staff. We’ve spent hours trying to find anyone but then gave up and left. Looks like hotel makes fraudulent schemes by providing incorrect information on their booking page. Avoid this place as possible

I strongly don’t recommend this hotel, we’ve booked once but when we arrived to the hotel everything was closed and we weren’t able to contact by phone or messages to hotel staff. We’ve spent hours trying to find anyone but then gave up and left. Looks like hotel makes fraudulent schemes by providing incorrect information on their booking page. Avoid this place as possible

Stayed in August 2024

The room we was in there was no air condition. It was broken.

Location was peaceful

Stayed in July 2024

Location, look, someone on site would have been nice.

Location was awful. Didn’t even attempt to go in as no one was on site. Police flying around everywhere. It looked like the sort of place you see in a film where you stay and get killed.

Stayed in July 2024

Not sheets on the bed Very run down Bad hotel that’s over priced

Nothing

Stayed in July 2024

good value for money.

Stayed in March 2023

it wasn’t quite clean, had to redo the bathroom before using it, shower was broken and there was no more hairdryer available at the desk

beds are good

Stayed in April 2023

Nothing.

Excellent for what I needed it for. Clean and comfortable.

Stayed in December 2022