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Reviews of Hôtel Bristol Union Intra Muros 3 stars

4 Place De La Poissonnerie, Intra Muros, 35400 Saint Malo, France

#2 of 66 hotels in Saint Malo

Guests' Choice

Review score

Based on 542 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    A lovely positioned Hotel
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    a small fan

    It was not too busy, no noise and friendly

    Stayed in September 2025

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location, guest service, and the bed was comfy as well.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Great location, comfy rooms, nice breakfast.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Parking was tricky as it was a busy time of year.

    Super location in the walls. Small but comfy rooms. Lovely breakfast. Highly recommend staying inside the walls as the streets empty out in the evening and it is much nicer to wander around.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 1 night

    We had o ask for cups as none in room

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect for our st malo visit. Good value for money, clean and comfortable room and the staff are very welcoming and friendly. Our go to hotel in st malo from now on

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Great family st malo stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we didn't like.

    The staff were very helpful and friendly to the kids,and took the time to chat with them.The breakfast was lovely and had lots of homemade food.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Clean & comfortable stay in a very convenient location.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly helpful staff! Great breakfast choices and good coffee!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Made to feel welcome from the moment we stepped inside the door.
    • Leisure trip
    • Group
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was superb.

    Breakfast was excellent, with fresh and varied ingredients. Delightful staff who couldn’t be more helpful.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    This hotel is fabulous

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    A hotel full of character. Staff make it special.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    May have been my own fault for not reading the small print but there’s no air conditioning in the rooms (we were on floor 5.) Small fans are provided but the rooms were still a bit too warm for us. Maybe not the case for other people who don’t like cooler rooms!

    Really great staff. Couldn’t have been more helpful and friendly. Breakfast really fantastic. Location unbeatable.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Convenient, clean and excellent breakfast
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con in the room and the fan supplied was extremely noisy so we couldn’t sleep with it on, with the weather being very hot it was slightly uncomfortable.

    Location was central and good, the room was nice and the breakfast and staff were excellent

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very nice and the location is absolutely perfect. The staff are extremely friendly. We had a wonderful time here.

    Stayed in August 2025

  • Reviewed: 20 July 2025

    10
    Excellent Stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Having a bar in the hotel would have been good but there were plenty in the area

    Location is excellent, the bed was super comfy and the staff were really friendly and helpful. Also the breakfast was very good

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Great location, room comfortable and great WiFi
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No AC… BUT in normal weather conditions it would not have mattered! A fan was provided

    Room was clean and WiFi worked well. Breakfast was very good… great location… bus to Cancale and train station are nearby… take #9 bus to and from Cancale. I think #4 bus goes to and from

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Wonderful location with wonderful hosts. Compliments to the staff with special mention for Marine
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. I don’t think there is anything that can be done to improve the property for example putting air conditioning in the bedrooms because of its location and planning regulations. WARNING - unless you have a small car I would strongly recommend that you initially park outside the walls and walk your luggage to the hotel. Inside the walls are a significant number of narrow cobbled roads (alleys) with multiple one way streets. This is very confusing and as I missed a critical turn I managed to get my car stuck until with help from a passerby I freed myself. However I have kerbed all four alloys which no doubt will require repair. Some detailed directions might help but I add there is one particular alley near the hotel which has restaurant tables and chairs encroaching into the road which when seen on foot left me thinking that it would have been impossible to get through!

    It’s central location close to walls and many cafes and bars. The owners are to be highly commended for their personal attention to detail and their willingness to go above and beyond to ensure we gained as much as possible from our short stay. We were given details of where was good to eat. On request I was provided with an itinerary of places to visit in the area around St Malo which we thoroughly enjoyed. Also parking was organised for us.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    Nothing

    Great location right in the heart of the walled city. Staff were so friendly and helpful. Breakfast was amazing Will definitely return.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Excellent reception staff, great location and breakfast.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent reception staff, great location and breakfast.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Central location and excellent staff.
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was very hot and there’s no air conditioning, so you needed the window open and it was so noisy in the morning.

    It is located centrally intra muros, so easy to get everywhere. The staff were so friendly, professional and helpful. We were upgraded on arrival.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Excellent location, friendly staff, really good stay.
    • Leisure trip
    • Solo traveller
    • Cosy Single Room
    • Stayed 1 night

    Nothing really.

    Really great location. Nice clean single room, just the right size for a short stay. Breakfast was amazing, and the staff were helpful and friendly.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Delicious breakfast, very helpful proprietors and excellent location.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Best hotel for saint malo!
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredible location. Very clean. Friendly staff. This is our favourite hotel in st malo!

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Excellent Hotel and Staff , and food
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything you need is there even Fan in the bedroom

    The staff very friendly and helpful nothing was to much the security at night was easy to get into breakfast was great lots of different breads cakes, fruit drinks hot and cold .

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Extreme good value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The owners - managers were fantastic

    Location and general level of finishing

    Stayed in July 2025

  • Reviewed: 4 July 2025

    9.0
    Perfectly located with friendly staff
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Not much to say except that the room is not extraordinary. It is quite normal for the price you pay. But everything else is great.

    The location is perfect and right in the middle of the city. The Service and staff are amazing and very friendly. They helped us a lot with some recommendations for buses to go to the sentier des douaniers and restaurants. The room is clean and nice. We did not try the breakfast, but it seemed quite simple.

    Stayed in June 2025

Showing 1 – 25

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