8.0

Reviews of Best Hotel Lyon - Saint Priest 3 stars

3, Rue Jean Zay, 69800 Saint-Priest, France

  • Shaun

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • Edward

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review
  • Emmet

    Reviewed: 12 September 2024 · Stayed in September 2024

    Verified review
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  • Michael

    Reviewed: 25 August 2024 · Stayed in July 2024

    Verified review

    At the evening the gate was closed, so that the parking space was safe. It also allowed us to take our dog outside without any concern.

    There were a lot of insects in our room. That was known by the host. But we don’t haven been warned about that. The restaurant was closed and this was also not announced while placing the reservation. We paid full amount as the staff onsite told us he cannot give a discount but that the owner would contact us. Up to now nobody contacted us.

    Property response:

    Sir, we are sorry for the inconvenience caused. However, we wanted to provide some answers to your comment. As for the insects, during the hot weather we have come across an invasion of insects that come from outside, looking for coolness, we are trying to fight against this invasion, but it is complicated. However, there was a sign at the reception that said this, but we fully understand your dissatisfaction. As for the restaurant, it is fully fixed when making the reservation on the days of closure, namely Friday, Saturday and Sunday. We can't do better. We may provide you with a commercial discount as compensation for a future stay to apologize for the inconvenience caused. We are still at your disposal. Greetings. The management.

    Sir, we are sorry for the inconvenience caused. However, we wanted to provide some answers to your comment. As for the insects, during the hot weather we have come across an invasion of insects that come from outside, looking for coolness, … Show more

    Best Hotel Lyon - Saint Priest
    30 August 2024
  • Christine

    Reviewed: 9 October 2023 · Stayed in October 2023

    Verified review
  • 7.0 Good
    John

    Reviewed: 17 July 2023 · Stayed in July 2023

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  • Petch

    Reviewed: 19 January 2023 · Stayed in January 2023

    Verified review
    Property response:

    Hello, The whole team thanks you for your opinion allowing us to improve on a daily basis. Looking forward to welcoming you again. Greetings. The reception

    Best Hotel Lyon - Saint Priest
    19 September 2023
  • 7.0 Good
    Linan

    Reviewed: 8 January 2023 · Stayed in December 2022

    Verified review
  • Maleck

    Reviewed: 31 December 2022 · Stayed in December 2022

    Verified review
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  • 7.0 Good
    Waynebarker

    Reviewed: 17 December 2022 · Stayed in December 2022

    Verified review
  • Mathieu

    Reviewed: 4 November 2022 · Stayed in November 2022

    Verified review
  • Jenny

    Reviewed: 15 October 2022 · Stayed in October 2022

    Verified review
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  • Lijun

    Reviewed: 30 September 2022 · Stayed in September 2022

    Verified review

    very clean and the hotel people are quite nice. I said I feel cold during the night, they give me a brand new quilt, while in other hotel, I usually get a blanket. the hotel has heating and warm air conditioner. an extra quilt is not needed if you use these facilities.

    there is no boiling pot and we can't boiling hot water by ourselves. it's in an industrial area, no markets, no stores near by. There is a bus to Lyon center which cost 40 minutes.

    Property response:

    Hello, The whole team thanks you for your opinion allowing us to improve on a daily basis. Looking forward to welcoming you again. Greetings. The reception

    Best Hotel Lyon - Saint Priest
    19 September 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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