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Reviews of Best Western Plus Hôtel Isidore 4 stars

1 rue de Nicephore Niepce, 35000 Saint-Jacques-de-la-Lande, France

#1 of 15 hotels in Saint-Jacques-de-la-Lande

Guests' Choice

Review score

Based on 89 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Family Suite - Connecting Classic Room and Deluxe/Junior Suite (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    The small requests were missed. Extra bed not made up, interconnecting door was locked with a key. Both rectified efficiently. Breakfast felt unorganised. No clean tables, lacked acknowledgement from team members.

    The staff were great, particularly the receptionist on our arrival.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Relaxing stay after a long days travelling!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night

    I don't really see the point in charging to use the underground car park. It was empty and advertising this as a free guest resource would actually attract guests.

    We all loved the room. Although out of town, the hotel is well served with public transport connections. The breakfast was superb and really did set us up for the day. A very peaceful relaxing stay.

    Stayed in July 2025

  • Reviewed: 14 August 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our air conditioning was unfortunately set to 25 degrees and no matter how many times we adjusted it to 21 during a heat wave the temp would revert to 25. We addressed this with reception but the issues were not resolved during our stay. We complained upon leaving and management refunded us accordingly. The outcome was acceptable

    The location was great for a one night layover. The standard of property was clean and well cared for. The staff friendly and spoke great English

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Lovely well placed hotel
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The aircon is set to turn off after a few hours. Very annoying especially when it's 34C outside, especially at night when you need to get up to turn it on again!

    This is a lovely hotel with a nice bar area and excellent restaurant. Rooms are a good size and both times I have stayed here I got a free upgrade and a complimentary apéritif. Friendly helpful staff. Very well placed (2 mins walk) for the Metro into Rennes which stops at the railway station and the historic centre.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Spacious comfortable room.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We had a very comfortable spacious room. Best hotel we stayed in during our travels through Normandy. Great value for money. Our daughter booked a family room (adjoining rooms, 1 for her and her husband and the adjoining room for the 2 children). They couldn't believe how spacious it was, particularly after their previous night at the Novotel Bayeax which was extremely cramped.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Family with young children
    • Family Suite - Connecting Classic Room and Deluxe/Junior Suite (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fabulous hotel. Very helpful and friendly staff.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Did exactly what we wanted and a little bit more!
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    It’s on the edge of a bit of an unloved business park but we knew that. It meant that it’s really accessible from the ring road so great if you’re on the move elsewhere.

    Lovely clean modern rooms. We had two classic rooms connected and it worked perfectly. Really handy €10 parking underneath the hotel and a metro station 100 yards up the road so just 15 mins or so into central Rennes. Staff were lovely and breakfast was a really good choice of buffet items.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Great stop over - food great
    • Business trip
    • Group
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Parking Resturant Rooms All Fantastic

    Stayed in August 2025

  • Reviewed: 5 July 2025

    10
    Overall is good and reception allowed us to late check out as we headed for laundry service in the morning. Will come ba
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious room with free drinks and cookie from minibar. Comfort bed and good aircon. Helpful staff and good parking garage at hotel itself.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Great !
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    An odor in the main entrance near the elevator

    Calm and accessibility

    Stayed in June 2025

  • Reviewed: 2 July 2025

    10
    Perfect stay
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Amazing place - lovely place lovely staff - very convenient stay -

    Stayed in July 2025

  • Reviewed: 12 June 2025

    8.0
    Big room - 2nd time at the hotel
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel restaurant is limited in dishes & closed very early. Weekends, no restaurants!

    Room & bathroom are big, 2nd time we stayed there, quiet place, friendly staff, private underground parking, close to the freeway. Good breakfast

    Stayed in May 2025

  • Reviewed: 6 June 2025

    10
    Perfect stay
    • Business trip
    • Group
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    All amazing from the room to the lovely staff

    Stayed in May 2025

  • Reviewed: 2 June 2025

    9.0
    Excellent location. Would consider again if near Rennes.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location suited our needs.

    Stayed in June 2025

  • Reviewed: 17 February 2025

    10
    "SIMPLY THE BEST"!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    We loved everything about this place - especially the people!

    After a small disagreement with our sat nav which told us to take a right when we should have gone left! We arrived and parked easily in the under hotel car park and walked through into reception where we received a very warm welcome, details of our room and a voucher for a complimentary aperitif. The room was on the 6th floor (not to worry there are elevators!) it was very stylish, quiet with an en suite with beautiful honey based complimentary toiletries and a walk in shower. We had reserved a table in the restaurant so took our time to peruse the menu whilst enjoying our complimentary aperitifs. If you stay here you MUST sample this imaginative and extensive menu - we were blown away by the service and the food - having chosen the 3 course "Discovery Menu" we sat back and enjoyed a wonderful meal, hats off to Chef and his busy team. In the morning, having had the best nights sleep on our journey from Spain to the St Malo ferry, we had a fabulous breakfast. The choice was amazing and wait for it.... this hotel serves soft edible scramble eggs too! We would like to thank ALL the staff at this hotel for their friendly, cheerful and attentive service and of course, whoever is in charge of staff training IT WORKS. We will most certainly make a detour, if necessary, to stay here on our next trip, it's the best hotel we've sampled in years. Thanks to all of you. Cordialement Barry and Heather G'

    Stayed in February 2025

  • Reviewed: 11 January 2025

    10
    Overall, good service and comfortable stay.
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is not as varied for a 4* star hotel, but overall good choices. On our first visit we had fridges in the rooms we booked (communicating 2 standard rooms), but when we returned days after, we were given the same type of rooms but on another floor and this time with no fridges inside. We told that to the reception and confirmed that these rooms have no fridges. We had to ask for ice cubes every evening, and the reception quickly gave us a bowl with ice.

    What I did like most was that rooms were well soundproofed, as opposed to many hotels stating soundproofed rooms and you can hear the traffic/noises from outside. I could sleep without being waking up, helpful for light sleepers. The personnel was also very accomodating and helpful. They were welcoming and answering all our requests with a smile. The beds and pillows were extremely comfortable.

    Stayed in January 2025

  • Reviewed: 29 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast, facilities, comfortable beds

    Stayed in December 2024

  • Reviewed: 4 October 2024

    10
    Lovely evening staff & room Diabolical Breakfast & staff
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast - Lack of it We arrived down at 9am to the scrapings of dried scrambled egg, 3 sausages, 3 pieces of bacon &,3 pieces of dry white sandwich bread … on asking for scrambled egg the girl rolled her eyes saying she would have to make it. We waited 10 minutes… same girl came in lifted the lid of the dried out scrapings & YES she stirred it all in together We left! As we checked out, we were not asked if we enjoyed our stay - which is normally customary … we did say about the breakfast but felt we were ignored

    It was perfect. The staff in the bar/restaurant were attentive, polite & welcoming

    Stayed in October 2024

  • Reviewed: 16 September 2024

    10
    This hotel is a perfect choice for travellers to Rennes!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Nothing negative at all - perfect in every way!

    Ambre on Reception was a very personable young lady who went beyond the call of duty to provide useful advice to ensure our two night stay in Rennes was as enjoyable as possible. Advice on the Metro (including nearest station; Saint-Jacques, and providing tickets) and the best places to see during our short stay was invaluable. As it was Sunday the hotel restaurant was closed, so she advised us to go to Saint-Jacques cafe in the next block for dinner which was good advice, as all four of us in our party had a superb meal! The bedroom/bathroom was 1st Class, the bed was extremely comfortable and there was a good choice of quality produce for breakfast.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    If you have a car, you must use the hotel parking, which comes at a fee. No public parking around. Also, there are only a couple of restaurants around.

    Conveniently located close to the highway but also a couple of minutes on foot from the metro station. No public parking around, but the hotel parking was very convenient. Clean and spacious room.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Nice
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast lacking variety

    Location, service and room

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Nice comfortable stop on our trip along French west coast
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Rooms spacious and very nicely decorated with thoughtful details. Connected rooms for our stay with the children. Dog friendly. Super clean and comfortable. Nice quiet neighborhood. Breakfast excellent.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    10
    Very nice clean and modern
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location - very nice modern hotel. Lovely Breakfast .

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Good for a quick sleep
    • Leisure trip
    • Family with young children
    • Family Room - 2 Connecting Classic Rooms (Twin Beds On Request)
    • Stayed 1 night

    There is no restaurant or buffet breakfast on weekends. Room service was a choice of 2 dishes so we chose UberEats instead (note - they deliver to the front of the hotel, NOT to room).

    The hotel was easy to find and in a convenient location for a stop on our trip. check in was easy and the room was comfortable. They welcomed our family with our dog without any problems. There was a nice path with surrounding grass for me to walk the dog. There was a lovely cafe next door that offered lovely breakfast and smoothies.

    Stayed in July 2024

Showing 1 – 25

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