Rooms are a bit small but this was expected as per description

Great hospitality and compliments to all staff who were very friendly and always welcoming and helpful. Good central location, very clean rooms and good quality bed. Housekeeping was good, they cleaned the rooms every day.

Stayed in July 2025

The air conditioner was broken and our room temperature hovered around 26 C overnight making it very hard to sleep.

The location of the hotel is very good and the staff are very accommodating.

Stayed in July 2025

Pillow is too hard

Bed is comfy and room is quiet even the room next to the road but I didn't hear any road noise.

Stayed in June 2025

small room size

location

Stayed in June 2025

We didnt choose breakfast as we like cafes and the hotel one was in a basement so i would advise not to book that when you can sit at a pavement cafe

Location, clean rooms, shower is poor

Stayed in June 2025

Rooms are small

The employees were very nice with us.

Stayed in April 2025

It’s just across a bar/ reataurant and too noisy if you would like to open the window. No hotel slippers.

Decent and comfortable stay

Stayed in March 2025

Andrei the manager was fabulous! He helped us with recommendations for restaurants, he gave us advice on the metro and let us enjoy the small bar area with recommendations on wine and was generally a highlight he is an absolute credit to the hotel. The hotel has a small reception area with a few chairs and a lift and through the back is a bar area with 6 comfortable seats, downstairs is a restaurant but we didn’t use it so I can’t rate it but it did look nice. The room was nice it was a privilege room on 4th floor for 3 of us and was spacious enough although was super warm as the air conditioning is not on due to the time of year. We opened the windows but be prepared for the noise as there’s lots going on outside

Stayed in April 2025

Being refurbished which was not mentioned on the website, strong smell of paint and despite being told we could check in from 2pm we could not get into our room until after 4.30pm. As we had been up since 4.00am this did prove a bit of a problem. There was also quite a large chip out of the bath, which although not a problem for us it could become worse as time goes by. On the Saturday our beds were made, room cleaned and towels changed, but on the Sunday this was not done and as we stayed out until the evening we did not discover this until we got back extremely tired and just wanted to go to bed. When we mentioned this at check out we were given a small discount to compensate for this.

Good location, quiet, staff were all very helpful, buffet breakfast amazing

Stayed in February 2025

Nothing. All was good.

Nice, clean and friendly personel. Good location. Beds are comfortable. Cosy room.

Stayed in February 2025

The hotel is a bit dated now, the room showers etc dont work very well, the staircase is very difficult to walk up. We stayed about 3 years ago and nothing has been updated since.

Great location in busy area without being too loud.

Stayed in January 2025

Quiet location with a 20 minute walk to Gare du Nord, and 5 min walk to Grand Boulevards or Rue Lafayette. Rooms very comfortable and have every thing I need for a pleasant stay.

Stayed in August 2024

Nothing

Friendly and helpful staff.

Stayed in September 2024

I enjoyed all aspects of my stay

The breakfast was very good with a variety of hot and cold foods and fresh coffee

Stayed in July 2024

Small rooms, hotel breakfast was overpriced and average

Location to nearby cafes and sites was very good. The restaurant/bar next door was lovely. The hotel staff were excellent

Stayed in May 2024

The room is little - Parisian style. The neighborhood is not the best to be honest

Nice hotel located near the East train station of Paris. Nice room on the 5th floor with the view on Sacré Coeur.

Stayed in June 2024

There was some noise in the night, time to time not always, I couldn’t get from where.

Good location, closed to few metro stations, coffee is so nice

Stayed in July 2024

It would have been amazing if more toiletries were available at the property and if housekeeping paid a little more attention to cleaning the room and toilet.

The location of the hotel is ideal in Paris. Close to shopping areas and within walking distance to major shopping and sightseeing attractions. I loved the location. The staff were super friendly and always very helpful. Will definitely stay at the mercure Paris Opera Grands on my next visit to Paris.

Stayed in July 2024

Placed on the street not very good looking, even though quite close to metro Obsolete interior, small common spaces

Privilege room is quite big for Paris The hotel was clean Breakfast was ok

Stayed in June 2024

The breakfast was poor. There weren’t any salad, vegetables (only tomatoes), not many choices of cheese. The orange juice was not fresh.

It was clean, comfortable. Personal was very polite and nice! Not far from metro station Bonne Nuovelle.

Stayed in June 2024

Breakfast was poor. Food didn’t taste well

Location and clean & quiet room

Stayed in May 2024

Only minus the room was very small, but didn’t affect our stay.

Very clean, location was good, amazing comfortable bed-feels like on clouds.

Stayed in April 2024

The room was a little small (expected this for Paris hotel) and the bathroom had an angle roof so I couldn’t stand up straight in the shower.

Great location, lots of nice restaurants nearby.

Stayed in March 2024

Lack of amenities in the room.

Good location and isolation from the busy streets. Confortable bed.

Stayed in April 2024