Reviews of Mercure Paris Opera Grands Boulevards 4 stars
42, Rue Des Petites Ecuries, 10th arr., 75010 Paris, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent location, loved the renovated room and the staff were really friendly — especially Andrei.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewDidn’t have breakfast as onward travel booked for the morning. Air con and ability to control the temperature of the room was great in the heatwave. We looked over the courtyard and were not disturbed. Glass water bottles (still and sparkling) refillable on the ground floor. Local Boulangerie and cafe/bars were welcoming. Hotel was within walking distance of the Seine and Batobus to visit places of interest and mainline train stations.
Dear Tanya, Thank you for sharing your kind feedback. We are pleased to hear that you enjoyed the comfort of your room and that the courtyard view provided a peaceful stay. It is great to know that our refillable water bottles were useful, and that you found the local boulangerie and café bars welcoming. We hope to have the pleasure to welcome you again on your next visit to Paris. Best regards, Alexia Cavalcanti Deputy Manager
Dear Tanya, Thank you for sharing your kind feedback. We are pleased to hear that you enjoyed the comfort of your room and that the courtyard view provided a peaceful stay. It is great to know that our refillable water bottles were useful… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat hospitality and compliments to all staff who were very friendly and always welcoming and helpful. Good central location, very clean rooms and good quality bed. Housekeeping was good, they cleaned the rooms every day.
Rooms are a bit small but this was expected as per description
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat location approximately 1km from Gare Du Nord, well positioned to the subway. Hotel is small and has a minimal lobby area however the rooms are reasonably sized (hotel rooms in Paris are typically smaller) and clean. There are a range of bars within close proximity however we were not disturbed at night by the late night socialising outside. The staff were attentive and very friendly
Dear Blair, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the cleanliness of our rooms. It is wonderful to know that our dedicated staff contributed to your pleasant experience. We appreciate your feedback on the lobby area and will consider it as we continually strive to enhance our guests' comfort. We hope to welcome you back for another enjoyable weekend in Paris. Best regards, Nathalie TARDY General Manager
Dear Blair, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the cleanliness of our rooms. It is wonderful to know that our dedicated staff contri… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is very good and the staff are very accommodating.
The air conditioner was broken and our room temperature hovered around 26 C overnight making it very hard to sleep.
Dear Mr. Lougheed, Thank you for taking the time to share your feedback following your stay at Mercure Paris Opéra Grands Boulevards. We’re truly sorry to hear that the air conditioning in your room was not functioning properly and that this affected your ability to rest. Please be assured that the issue has been addressed by our technical team. This is certainly not the level of service we aim to provide, and we sincerely hope you will give us another opportunity to welcome you back and offer you a much-improved experience. Warm regards, Andrei.
Dear Mr. Lougheed, Thank you for taking the time to share your feedback following your stay at Mercure Paris Opéra Grands Boulevards. We’re truly sorry to hear that the air conditioning in your room was not functioning properly and that t… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBed is comfy and room is quiet even the room next to the road but I didn't hear any road noise.
Pillow is too hard
Dear Anya, Thank you for taking the time to write this review following your stay in our Mercure Paris Opéra Grands Boulevards. We're sorry to learn that you found our pillows a little too hard for your liking but also relieved that you enjoyed your stay regardless. We hope to have the pleasure to welcome you again. Kind regards, Andrei.
Dear Anya, Thank you for taking the time to write this review following your stay in our Mercure Paris Opéra Grands Boulevards. We're sorry to learn that you found our pillows a little too hard for your liking but also relieved that you en… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewlocation
small room size
Dear Mister Jack, Thank you for taking the time to share your feedback following your stay at the Mercure Paris Opéra Grands Boulevards. Guest satisfaction and comfort are our top priorities, so we’re sorry to hear that the room size did not meet your expectations. Please note that we do offer Privilege rooms, which are generally more spacious than our Classic rooms. These are available for an additional 40.00€ per night, subject to availability. Should you return to Paris, we sincerely hope you’ll consider staying with us again. Warm regards, Andrei.
Dear Mister Jack, Thank you for taking the time to share your feedback following your stay at the Mercure Paris Opéra Grands Boulevards. Guest satisfaction and comfort are our top priorities, so we’re sorry to hear that the room size did … Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewGreat location and friendly staff!
This is my third stay, I have another booked for August with my daughter. Sadly the room safe wasn’t working and couldn’t be fixed; there was no hand soap in the dispenser until we requested some, and toilet rolls were not replenished until requested. Milk in the room for the coffee/tea and a fridge would have been good but there were none.
Dear guest, Thank you for taking the time to share your feedback about your recent stay in our hotel— we truly appreciate your loyalty. We’re delighted to hear that you enjoyed our location and found our team friendly. Please accept our sincere apologies for the inconvenience caused by the non-functional room safe, unfortunately this problem was out of our reach and we could not fix it during your stay. This is why we offered you to keep your passport in the Reception safe. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. Regarding the milk and the fridge, in line with Mercure brand standards and our Green Key eco-label commitments, all single-use products have been removed from all our rooms to reduce waste. Instead the fridges are now only in our Privilege rooms. We look forward to welcoming you and your daughter in August and ensuring you have a smooth and enjoyable experience. Kind regards, Alexia Cavalcanti Deputy Manager
Dear guest, Thank you for taking the time to share your feedback about your recent stay in our hotel— we truly appreciate your loyalty. We’re delighted to hear that you enjoyed our location and found our team friendly. Please accept our s… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation, clean rooms, shower is poor
We didnt choose breakfast as we like cafes and the hotel one was in a basement so i would advise not to book that when you can sit at a pavement cafe
Dear Jim, Thank you for your feedback and for highlighting our great location and clean rooms — we're glad to hear those aspects of your stay met your expectations. We're sorry to hear the shower didn't meet your satisfaction. While our main breakfast is served in the lower-ground dining area, we also offer an Express Breakfast available at our bar area, which provides a quicker and more casual option. We hope to have the pleasure of welcoming you back again . Warm regards, Alexia Cavalcanti Deputy Manager
Dear Jim, Thank you for your feedback and for highlighting our great location and clean rooms — we're glad to hear those aspects of your stay met your expectations. We're sorry to hear the shower didn't meet your satisfaction. While our m… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewRoom, quietness in central location, kettle, minibar
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe employees were very nice with us.
Rooms are small
Dear Daniela, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the comfort of our hotel, its convenient location, and the warm welcome from our team, your kind words mean a lot to us. We also take note of your comment regarding the room size. Like many centrally located hotels in Paris, our rooms can be compact, but we always strive to make them as comfortable and well-equipped as possible. We also inform you that we have several different room category in our hotel and some are more spacious than others. we encourage you to look for superior room category if you prefer a spacious room. We hope to have the pleasure of welcoming you back on your next visit to Paris. Best regards, Aline, Reception
Dear Daniela, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the comfort of our hotel, its convenient location, and the warm welcome from our team, your kind words mean a lot to us. We also t… Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewDecent and comfortable stay
It’s just across a bar/ reataurant and too noisy if you would like to open the window. No hotel slippers.
Dear Glenna Lyn, Thank you for sharing your feedback. We are pleased to hear that you had a comfortable and enjoyable stay with us overall. We understand that the noise from the street can be a concern when windows are open. For future visits, please note that we also offer rooms facing the inner courtyard, which tend to be much quieter. We would be happy to accommodate such a request based on availability. Regarding the slippers, they are provided in our higher room categories, such as the Privilege rooms. We appreciate your understanding on this point. We hope to have the opportunity to welcome you again soon for an even more pleasant experience. Warm regards, Aline, reception
Dear Glenna Lyn, Thank you for sharing your feedback. We are pleased to hear that you had a comfortable and enjoyable stay with us overall. We understand that the noise from the street can be a concern when windows are open. For future vi… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewAndrei the manager was fabulous! He helped us with recommendations for restaurants, he gave us advice on the metro and let us enjoy the small bar area with recommendations on wine and was generally a highlight he is an absolute credit to the hotel. The hotel has a small reception area with a few chairs and a lift and through the back is a bar area with 6 comfortable seats, downstairs is a restaurant but we didn’t use it so I can’t rate it but it did look nice. The room was nice it was a privilege room on 4th floor for 3 of us and was spacious enough although was super warm as the air conditioning is not on due to the time of year. We opened the windows but be prepared for the noise as there’s lots going on outside
Dear Gemma, Thank you so much for your kind words and for taking the time to share your experience. We’re especially delighted to hear such wonderful feedback about Andrei. We’re very proud to have him as part of our team, and we’ll be sure to pass along your compliments. We’re glad you enjoyed the comfort of our bar area and found the room spacious and pleasant. We appreciate your understanding regarding the seasonal air conditioning settings, and we apologize for any inconvenience caused by the outside noise. Your comments are incredibly valuable to us, and we hope to welcome you back soon for an even better stay. Warm regards, Aline, Reception
Dear Gemma, Thank you so much for your kind words and for taking the time to share your experience. We’re especially delighted to hear such wonderful feedback about Andrei. We’re very proud to have him as part of our team, and we’ll be sur… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good, good location and nice room.
The first 3 floors were being renovated which we had no warning of, extremely noisy from 8-5 every day of the stay, stairs blocked by workmen, lifts dirty with building equipment and often not available due to workmen, fire alarm went off multiple times in the morning due to the building work.
Dear Nathalie, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our breakfast, location, and your room. However, we sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. We understand your frustration and please know that we strive to minimize any kind of inconvenient that this might cause as much as possible. We sincerely regret that this impacted your experience. We thank you again for your comments that help us improve our services and we hope to have the pleasure to welcome you in the future for a much more pleasant stay. Kind regards Alexia Cavalcanti Deputy Manager
Dear Nathalie, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our breakfast, location, and your room. However, we sincerely apologize for the inconvenience caused by the ongoing renovations d… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGood location, quiet, staff were all very helpful, buffet breakfast amazing
Being refurbished which was not mentioned on the website, strong smell of paint and despite being told we could check in from 2pm we could not get into our room until after 4.30pm. As we had been up since 4.00am this did prove a bit of a problem. There was also quite a large chip out of the bath, which although not a problem for us it could become worse as time goes by. On the Saturday our beds were made, room cleaned and towels changed, but on the Sunday this was not done and as we stayed out until the evening we did not discover this until we got back extremely tired and just wanted to go to bed. When we mentioned this at check out we were given a small discount to compensate for this.