The style of decoration was beautiful. The staff were lovely. The location was superb.

Stayed in September 2025

Nothing in particular

Great location, fantastic big room and interesting breakfasts

Stayed in August 2025

Though there is an elevator, getting to the hotel is a stair climb as are many rooms not on the elevator path. The staff goes out of their way to make this potential issue disappear.

The staff was exceptional. Everyone i met was amazing!

Stayed in September 2025

The room was very dark as was the bathroom. It could have used another shelf for the toiletries.

Excellent customer service. Loved the antique decor and ambience. It is in a great location and I would highly recommend it. Beds were very comfortable and the room was very clean

Stayed in August 2025

Didn't realize there would be stairs up to Reception, and more up to room location. Staff were helpful with luggage, however.

Lovely old-worldly charm. Very comfortable room. Location very good.

Stayed in August 2025

There was no real problem, but the stairs up to reception were a little inconvenient.

I really appreciated the period decor, yet it was modern and functional underneath. I had a very warm welcome from Stéphanie, who helped me to enjoy my brief visit to Lyon.

Stayed in August 2025

Nothing

The room was a delight authentic but with a modern finish I took loads of photos of it which I don’t normally do. Very dimly lit and whilst I’m not a fan of open bathroom with only shower to hold in bath it suited the room. Bed was the most comfortable we’ve slept helped by the dark curtains shutting out any light. Would return

Stayed in August 2025

Nothing

Such a wonderful hotel.. full of French charm and character. The bedroom was so comfortable and clean with amazing furniture. The lady on reception was super friendly and accommodating. The breakfast room is one to remember.. and the selection of food was fabulous. If you want a hotel where you receive a truly warm welcome in a place full of charm then do not hesitate to book.

Stayed in August 2025

We were happy with the accommodation

Quaint and interesting

Stayed in August 2025

The noise from the square across the street.

The staff are outstanding. They are always available and willing to assist you with your questions or needs.

Stayed in August 2025

Paid the property tax twice. Paid cash and was not given a receipt the first time at checkin so did not have proof when told to pay again at checkout.

Good location and beautiful interior

Stayed in August 2025

Really nothing.

The room was on the small side, and a bit cramped with a small table and two chairs between the bed and the shower. But the room was exceptionally quiet and the bed was comfortable -- I slept unusually well, and I liked the period charm of the room. That's true of the whole hotel -- it has so much atmosphere that everyday life feels far away. The staff was friendly and thoughtful (my luggage was delivered to my room while I was absent), and the location is extremely convenient. This was my second stay at the hotel, and I'm glad I came back.

Stayed in August 2025

Nothing except asking 22 euros for breakfast we thought was a bit steep.

The quirky decor and attention to detail were all at a very high standard.

Stayed in August 2025

It would've been great if there was a lift up to reception from the ground floor, as you have to lug your suitcases up 2 flights of stairs to get to the reception. The reception staff were extremely helpful however, and did help with this but it would've been much easier if there was a lift. Also, the room is very dimly lit, making it extremely hard to put on makeup and getting dressed in the evening but those weren't big issues.

The staff were extremely helpful and the room, although small, was very quaint and Victorian in its decor. It overlooked Bellecour place, therefore very well situated!

Stayed in August 2025

The staff was very kind and helpful

Stayed in August 2025

There is nothing to dislike about this hotel.

Lovely warm welcome, beautiful hotel with interesting history, attention to detail and comfort of guests in every respect. The decor is wonderful. And the breakfast is absolutely incredible.

Stayed in August 2025

You do need to carry your bags up some stairs which could be an issue for some.

Staff was great. Short walking distance to old town, really more convenient than staying directly in old town. There is a parking garage under the square across from the hotel. Lots of charm.

Stayed in August 2025

One flight of no elevator but everything else is just spot on

The ambience and old style of the hotel was unique

Stayed in August 2025

Stunning room and hotel, with a beautiful bath and huge bed. Lovely extras and such welcoming staff

Stayed in August 2025

That we had to leave .

All the staff were superb and very helpful. The hotel is such a relaxing place to stay (especially in our room No.43 , which must surely be the quietest room in Lyon). I’d recommend the Hotel Bayard Bellecour to everyone.

Stayed in August 2025

It is our favourite hotel in Europe! Period.

Stayed in August 2025

Nothing, it was all great

Air conditioning was excellent. The decor is beautiful and the bed is so comfy. Housekeeping looked after the place perfectly. Loved the whole trip

Stayed in August 2025

Rooms are small but you really don’t need a big one as you spend your time exploring Lyon!

Loved the charming rooms. Tiny but so delightfully - the tea service waiting for us in the room was a treat! Fabulous locations!

Stayed in August 2025

Gorgeous hotel - beautiful decor and so much attention to detail to everything with care and thought. It was just so interesting - all the paintings and photos and antiques, we loved it! The main highlight though was Joana, who greeted us and went above and beyond to help us with what we need for our stay. Highly recommend.

Stayed in July 2025