There was absolutely nothing we did not like.

The location of the hotel is at walking distance from the Lille city centre and in a very quiet area. The hotel staff goes to great lengths to make your stay very comfortable and the high level of service and eye for detail allow for a very relaxing stay. We celebrated our wedding anniversary and enjoyed the excellent food in the gastronomic restaurant as well as the rich breakfast.

Stayed in August 2025

I was most grateful for the friendly and helpful staff. The room was comfortable and the location was excellent.

Stayed in July 2025

no air no windows , bad smell humidity

everything

Stayed in July 2025

The size of the room and quality bed

Stayed in July 2025

Not so good room service

Comfortable bed. Nice size room.

Stayed in May 2025

There is a slight lack of discipline, except at the Brasserie: 1) a cleaning staff ate some of the breakfast I left in the room (the plate should have been cleared but stayed there when I came back), 2) the barman was often absent around 6 pm and we had to claim someone to show up, 3) missing items from the breakfast ordered as a room service. All this is not a big deal, but it is not the standard of a 5-stars hotel service we expect.

The staff is very friendly and kind. The team at the brasserie was exceptionally efficient and kind.

Stayed in July 2025

Nothing

The staff makes the difference here Beds are extremely comfortable

Stayed in July 2025

Location is fantastic for Eurostar customers (including us) but the route to centre ville is less than salubrious, especially at night. I know Lille very well (ex-Eurostar manager from the Waterloo and early St Pancras days) so had hoped that the Lille Mairie would have looked at Avenue Willy Brandt by now for pedestrians, but it still needs some work... the only petit bémol!

Great hotel and extremely welcoming staff. Room was flawless - large and clean. Perfect for a night's sleep :)

Stayed in July 2025

The room was very comfortable and well stocked with bathroom toiletries. Tea, coffee and water was also provided. The staff at reception were extremely helpful and solved any issues we had. We had not planned to eat at the hotel but decided to at the last minute. The food and service were excellent. Breakfast was a buffet which was good but expensive.

Stayed in July 2025

nothing

fabulous hotel .. fabulous location.. easy walk to the old town .. fantastic shopping centre in front of the hotel.. lille europe train station right outside the hotel where we took a day trip to Brussels..

Stayed in June 2025

It’s to far from old LILLE

Great hotel close to the train station, comfortable and clean with nice staff

Stayed in June 2025

Personal choice i prefer hard pillows rather than soft pillows.

Perfect location, beautiful rooms, lovely bathroom, just perfect for a girls break.

Stayed in June 2025

Work on the main entrance meaning trade vehicles on the entrance drop off, no sign with the hotel name or indication of the vehicle drop off area, so we missed the turn and had to drive round the block twice before actually arriving at the hotel.

Room was a great size, and very comfortable. Nice touches of chocolate on the turned down bed, sewing kit slippers, robes etc. Reception staff were friendly and went the extra mile to be helpful - great recommendation for places to eat and where to go to appreciate the visit.

Stayed in June 2025

I booked the deluxe double room for five nights at Hotel Barriere Lille. The hotel was less than ten minutes walk from both the Lille train stations, in an area about twenty minutes from the centre of old Lille. The spacious room on a high floor overlooked a beautiful park and vistas of the city. It was comfortable and absolutely quiet. The room had everything I needed. I used the espresso machine every morning, and I took advantage of the sauna and steam room, included in my room fee. There is a casino in the hotel that I did not visit. The staff was friendly and the area was perfect as it was close to transportation but not right in the middle of the busy city. I enjoyed Hotel Barriere Lille.

Stayed in May 2025

Bar, only one person serving so service quite slow and closed early at 11.00

Reception staff and car valet very efficient and friendly

Stayed in May 2025

the bar closing at 11pm (30 minutes after we got back from The Boss’s concert at the Decathlon Arena…)

great room, wonderful staff, nice location, perfect breakfast, great taxi service

Stayed in May 2025

Staff were very welcoming, kind, calm and helpful, everything was well explained. The room was very comfortable, very clean and very good matresses. Buffet breakfast was excellent, we particularly enjoyed the choice of fresh fruit.

Stayed in May 2025

Location, staff, location, casino

One of the best hotel we have stayed in, could not fault anything

Stayed in April 2025

Fantastic! Beautiful room , excellent service , couldn’t ask for more :)

Stayed in April 2025

Check in was good Room was good, could do with a hairbrush or comb, forgot mine

Stayed in March 2025

Nothing

Immaculate hotel in centre

Stayed in March 2025

low water pressure hammam not working a bit pricey for what it is

size of room clean location soundproof sauna gym by the casino

Stayed in March 2025

Nothing

Exceptional room and view. Great food and friendly staff

Stayed in February 2025

Nothing. If wishes were granted, I would wish for a more varied options for people with food sensitivities. Gluten free and lactose free options for example.

The staff made our stay comfortable and went the extra mile to offer attentive service. The room was elegant, with extra touches like a pouffe in the ante room of the bathroom and all.the little items for sewing and extras for toiletries. WiFi worked. Room service was courteous. Pleasing stay.

Stayed in January 2025