Reviews of Enzo Hotels Trappes by Kyriad Direct 2 stars
rue Eugène Henaff, 78190 Trappes, France
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe WiFi was not working.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe room's was smelling very badly
We are truly sorry that your experience was not satisfactory.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location was great. A nice walk to the town centre and some good eating places. We ate in a Tunisian restaurant. The bed was comfortable and the staff were really helpful.
The bathroom was a disaster. The toilet seat was only fixed at one point so it constantly moved about making it unsafe. The showr door was broken and both the shower and the wash basin failed to drain the water in a timely manner. It just needed to be maintained properly.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewI didn’t like anything
That hotel should close! My room was dirty, full of spiders, and the window was broken and impossibile to close. I told to the howner about the window, but he didn’t solve the problem. Stay away from that hotel.
We are truly sorry that your experience was not satisfactory.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReally dirty, the pictures are like 20 years ago, and no clean since then
We sincerely apologize that your experience was not satisfactory. We fully understand your disappointment. Please do not hesitate to contact reception to discuss any issues you may have. A direct exchange would allow us to find an immediate solution and make your stay more enjoyable.
We sincerely apologize that your experience was not satisfactory. We fully understand your disappointment. Please do not hesitate to contact reception to discuss any issues you may have. A direct exchange would allow us to find an immediate… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe people at reception
Breakfast too plain and room was not really clean also airco was not working
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewThe price was very affordable
No hot water, no heater.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewGreat budget hotel with comfy bed
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewI liked only just a nice Ferrari in the lobby.
The hotel was really ageing, paint peeling from the lobby desk, tables was sticky, dirty. The room was absolutely terrible dirty,everywhere spiders and spiderwebs. The carpet is never cleaned and is looking 100 years old. Everywhere was a thick dust,like table,skirting boards,self even on the ceiling. On the walls curtain was some dark patches, was disgusting 🤢 The bin in the room was never washed, which was smelly. The bathroom was unbelievably bad condition, around the shower tray full of black mould, and the toilet brush was disgusting. The ceiling is peeling down, was there a hole.The floor around the corners and next to the walls was black from the dirt. On the walls were patches of dead spiders. I have some pictures, but all is 🤢🤮 Only the bedding was clean. The breakfast was ok,but not worth the price. There were just some bakery, coffee, and 2 types of juice but no ham or salami. I absolutely can't recommend this place to noone!
We are truly sorry to hear that your stay did not go as you expected. We are very surprised by your comment, as it does not reflect the condition of our rooms and facilities. We take customer feedback very seriously and strive to maintain high standards of cleanliness and quality. We would appreciate it if you could provide us with photos so that we can understand your concerns and take the necessary steps to correct any issues. While we look forward to your return, we want to assure you that you are always welcome at our hotel. We hope to have the opportunity to welcome you again and provide you with an experience that meets your expectations. Thank you for your understanding.
We are truly sorry to hear that your stay did not go as you expected. We are very surprised by your comment, as it does not reflect the condition of our rooms and facilities. We take customer feedback very seriously and strive to maintain h… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in December 2024
Verified reviewHôtel très sympa
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewThere was very cold in the breakfast area. We were also missing some butter and salt.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewQuiteness
Room size, no kettle in the room
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewThe receptionist were very kind
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewGood for a cheap 'pit-stop' visit if all you want/need to do is sleep.
No bar, rooms in need of a revamp. The shower took a long time to get hot water and was sub standard without a radiator. Very small room. The surrounding area is not desirable. Breakfast was very poor quality.