Reviews of Sure Hotel by Best Western Saintes 3 stars
109, Cours Du Maréchal Leclerc, 17100 Saintes, France
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGood location
It would be good if it had a restaurant
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewComfortable, clean, friendly, good continental breakfast with decent coffee
Nothing
Hello, We would like to thank you for your rating and your comment. We are delighted to hear that your stay met your expectations. We look forward to welcoming you back to our establishment. See you soon, Reception
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClosed to Motorway
Breakfast
Hello, Thank you for your feedback. We are delighted to hear that your stay with us went well. What else would you have liked at breakfast? We are always listening to our customers to improve our services. We look forward to seeing you again, The Reception
Hello, Thank you for your feedback. We are delighted to hear that your stay with us went well. What else would you have liked at breakfast? We are always listening to our customers to improve our services. We look forward to seeing you agai… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable and within walking distance of the centre.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSmall hotel and comfortable
We didn't have shower gel inside the shower
We thank you for your appreciation and comments, which we have taken note of. We look forward to welcoming you again. Sure Hotel Saintes
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewemplacement
Hello, We would like to thank you for your rating and your comment. We look forward to seeing you again. See you soon, Sure Hotel de Saintes
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewRoom deco, bed and shower. It was very quiet!
Reception was only part-time, but there was no problems so we did not need it.
Hello M.Luis, Thank you so much for your wonderful comment. We're delighted you enjoyed your stay. See you again soon!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEasy to get to from motorway.
Awful smell of smoke in reception.
Hello, Thank you for sharign your feedback. We're sorry if everything wasn't perfect. We hope to welcome you again
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewTrès bien
RAS
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat location - easy access off the motorway, with fuel station and supermarket only a short drive away. There is private parking between the buildings, out of sight and away from passersby, which is reassuring. The staff sent clear arrangements for my late arrival.
N/A
Hello, We would like to thank you for your rating and your comment. We are delighted to hear that your stay at our establishment went well. We look forward to seeing you again, Sure Hotel de Saintes
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewPerfect location off the motorway
Nothing
Hello, We would like to thank you for your rating and your comment. We are delighted to hear that your entire stay went well. We hope to see you again soon. We look forward to seeing you again, Sure Hotel de Saintes
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe hotel's attempt to conserve water, yet with pleasing modern shower. A worthy experiment! Spacious room and decent breakfast.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe fantastic location just off motorway
Nothing
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBreakfast was OK
Bathroom smelled like urine. Dead spiders and cockroaches were in the bath- and bedroom. Air condition made a lot of weird noise.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe excellent location and the rooms
Not so many choices for breakfast… for the value paid
Hello, thank you very much for your response. We are sorry for the breakfast... We would be happy to see you again in our hotel. Have a nice day and see you soon
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe room was spacious and comfortable. Close to the motorway a convenient stop over
All was good so nothing
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt's a great location to the A10
It would be good to have a restaurant, but the one close by is excellent.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewJust what we needed after a long drive good restaurant next door friendly staff
Hello, Thank you for your feedback following your stay at our hotel. We look forward to welcoming you again.