Reviews of **Auberge de l'Aude** 4 stars

Central location between La Cité and La Ville Basse. Comfortable bed. Easy access. Friendly host.

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The mal ont is a courtyard, but charming. Lovely to have a space outside. The hostess was very friendly and the location is great.

The toilet is really in the room, just a curtain separates it, so not very private.

Room was comfortable and air-con worked well on a very hot day. Location was fine. Shower was good.

Had an issue checking-in. No staff present so needed to call numbers given. Got no response for 40 mins: then emails with codes to enter house and later an email with instructions to enter room. Premises is more like an abnb than a small hotel.

The location is excellent. The people are lovely. The only problem which brings a low mark is the fact that the toilet is in the bedroom behind a curtain. This for us is a complete no no and solution is simple.

Toilet location.

The hosts were absolutely lovely, they let us leave our bags before check in and provided a nice cool glass of water after we had walked with luggage from the train station. We were then surprised to receive a rose and a bottle of sparkling wine as gift. The place itself was very clean and in a safe area, it was only a short walk from the citadel and the main square with restaurants and shops.

It was all pretty good.

Reasonably well done. Some shoddy workmanship skipped cleaning all the mastic off tiles in shower. The steel beam above the bed could have had the bolts cut off.

Air conditioning was completely inadequate. Seemed to put out more heat than cooling. The exhaust vent should at least be insulated to avoid putting off heat. Should not be advertised as a feature. No spare toilet paper, water glasses, parking, light burned out above toilet, no chair, barely adequate and not worth the price. Pictures seemed to suggest more access to kitchen than given.

Quiet. Comfortable bed and good shower. Short walk to town.

Good location, both medieval city and train station within walking distance Good value for money

Some of the toiletries were close to running out when we arrived

The room was very spacious, clean and comfortable. We would stay again.

Christoph and Charlotte bent over backward to host us on a last minute booking, even though Booking.com overbooked the rooms and there was a problem with the platform.

I had clients/friends staying and the family was sharing their home which i didnt get to communicate to them, but that was perhaps my fault since it was last minute. They were wonderful, hard working people and we got yo know their family too!

-Comfortable and spacious room. -Easy check-in. -Modern amenities.

-Check-in was delayed until 6pm, which I thought was quite late and no compensation (later check-out, free breakfast,etc.) was offered for the delay. -Bed had a few crumbs/hair, so overall cleanliness could be improved. -Shower was disappointing, barely-hot water and very low pressure.

Simple, nice and big

Very Clean and Well decorated Room with more than enough space for 2 people! Host is very responsive and helpfull :)

The toilet was shared and not in the room.

Good location. Clean. Responsive hosts.

Showers weren't hot (the heat seemed intentionally limited, as the tap water was substantially hotter). The code for the room was the exact same number as the room number - not wise for security. Uncomfortable pillows and mattress. A door for the toilet area would be more ideal and the light for the toilet also lights the bedroom, so you'll likely wake your partner up if you need to go at night.

It was a nice accomodation.

Would have been great if there were staff and if people would have been allowed to use the kitchen a little.

Clean room with an excellent bathroom. Communal facilities (kitchen and lounge) are also in good condition, with everything you need to prepare your own meals. Well located on the outer square of the Carcassonne old central town, walking distance to everywhere, including the castle town

Everything was great

We liked everything

Well located within 12 mins of main restaurants and attractions. Very quiet area. Got an excellent night's sleep. The room and facilities are very adequate for one or two nights stay. Would certainly stay there again. Good choice for guests looking for a comfortable good value option.

Appartement is fairly basic but has everything you would need. Bedroom with ensuite separated by a curtain. Use of a communal large dining/sitting room. All in all nothing that we didn't like.

The facilities downstairs looked nice pretty as did the room decor. The downstairs had a nice sitting area.

Are room smelt, possibly something wrong with the plumbing. Very little communication during our stay by staff member. The first time we where spoken to, the cleaner alerted us before our check out time that we needed to leave. We felt rushed and unwanted. The kitchen had a sign on it, not to be used only by staff and so coffee, glasses or in fact any cooking / drinking facilities stated where not available or at least offered. To top all off we left a clear cosmetic bag in the room, we attempted to get this back by calling after we left and we where told this was recovered. When we returned we found the bag upright on a washing station behind a slider door in the main living area it was open and one item (the most expensive) was missing. No guest will have known this was there. There is no doubt that the cleaner had taken it. We called and it seemed the owner didnt want to know. The owners where away during our stay I would suggest they strongly check with there current staff as this is not exceptable and I would give warning to those staying be careful with your goods.

Beautiful Room, verycomfortable, large and airy and well furnished with a desk, a shower, and a sink, very good value for the money.

I would have liked a kettle and some tea making facilities in the room, or in the kitchen for guests to use.