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Reviews of Hôtel Au Chamois d'Or by Les Etincelles 5 stars

169 Rue de Fontbelle, 38750 L'Alpe-d'Huez, France

#4 of 144 hotels in L'Alpe-d'Huez

Guests' Choice

Review score

Based on 41 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Room Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Lovely and helpful staff! The property is clean, breakfast is delicious, beautiful view.

    Stayed in August 2025

  • Reviewed: 20 April 2025

    9.0
    A superb skiing hotel in an amazing location.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing.

    Amazing location, comfortable room, friendly staff and fantastic food.

    Stayed in February 2025

  • Reviewed: 2 March 2025

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Comfort Room Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a bit standard

    Staff, hotel and location great, free parking

    Stayed in March 2025

  • Reviewed: 20 August 2024

    9.0
    Fabulous hotel. Polite and professionally staffed and great services
    • Leisure trip
    • Couple
    • Comfort Room Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Lift wasn’t working

    Fabulous location. Beautiful throughout. Gorgeous room with balcony. Friendly and helpful staff and a 10 star breakfast

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Beautiful spot in the mountains!!!
    • Leisure trip
    • Group
    • Comfort Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    An amazing place. Service was excellent. Rooms were lovely with a view across the valley. A shame the restaurant was so busy. We never managed to book for dinner!!

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 1 night
    • Submitted via mobile

    Geen airco

    Perfect! Cozy! Spa!

    Stayed in August 2024

  • Reviewed: 30 July 2024

    10
    Exceptionally
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was super.

    The staff was very helpful.The receptionist who welcomed us was really special and really kind. We immediately felt like at home.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Excellent chalet which I would recommend
    • Leisure trip
    • Couple
    • Comfort Room Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room was very small. Very little space around the bed

    Staff went to great lengths to help me with a breakfast I needed to take on a bike ride

    Stayed in July 2024

  • Reviewed: 26 July 2024

    10
    Beautiful views and relaxing, friendly delightful stay.
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    Would love a face cloth - just my personal tick in the box thing - but lovely towels and slippers were there.

    So very comfy bed and pillows, so clean. Tea/ coffee large bottles of water in room and Nice toiletries - all incredibly personal and friendly. Lovely dinner in the restaurant and great breakfast. The personal approach is sadly unusual in most hotels, but not this one! Delightful management. Fabulous views and safe parking. Excellent stay.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Do not leave your guests without dinner, it’s ruined our perfect stay totally
    • Leisure trip
    • Couple
    • Prestige Valentine Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant was closed on Monday, which caused us to be hungry and sad (no good restaurants in this village! Only burgers..). Restaurant menu is not changing from day to day, so you will have very few choice of meals during your stay, which is not good for a week vacation for example. We took half-board option but it is very limited. So main our complain is your restaurant, all the rest is ***** (5 stars) but for the mentioned above reasons I take one star off * - for five stars hotel it is not acceptable to leave your guests without meal even if you have few guests in staying your hotel!!! It’s like - you only person who paid us but we leave you without dinner - that’s bad business

    Excellent location, nice and friendly staff, beautiful mountains panorama from our room..

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    Great pick in Alpe d’Huez for biking, great service
    • Leisure trip
    • People with friends
    • Comfort Room Balcony
    • Stayed 1 night
    • Submitted via mobile

    Location, facilities and friendly serviceminded staff. The SPA was nice. Great garage where we could store and mount our bikes

    Stayed in June 2024

  • Reviewed: 10 March 2024

    8.0
    Very relaxing!
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 6 nights
    • Submitted via mobile

    Menu could do with being more varied. Breakfast nice but no cooked choice for vegans.

    Great location. Easy access to slopes. Nice spa area for relaxing.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Fabulous absolutely beautiful!
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location , character , spa , food , staff , views ! Ease of skiing in & out , perfect simply perfect ! A big shout out to the staff !

    Stayed in March 2024

  • Reviewed: 31 July 2023

    8.0
    Great hotel for holidays
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Children can go to the spa without any adult. The spa can become very noisy. The hotel should definitely have a set time for adults only or at least not allow children without supervision.

    The spa was fantastic. Location is great. Breakfast was really good

    Stayed in July 2023

  • Reviewed: 30 July 2023

    9.0
    The best food, very nice for dogs and their people
    • Business trip
    • Couple
    • Comfort Room
    • Stayed 3 nights

    It could only be better if they installed airconditioning. Which none of the hotels seem to have, so they are not the only ones.

    Very nice location Very good food in the hotel, even the best fries I ever had (speaking as a Belgian that's something special!) Double bowls for our dog The best staff

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Luxurious hotel with friendly staff and secure bicycle parking.
    • Leisure trip
    • Solo traveller
    • Comfort Room
    • Stayed 2 nights

    This was a very comfortable stay in a very grand hotel. My room was snug but comfortable, with views of the mountain. The in house restaurant was very good, for breakfast and dinner. The staff were helpful and friendly. They also had a locked area for parking your bicycle. 👍 It was also the hotel highest up the slopes, that I could tell, so a few more meters of walking/biking to get there!

    Stayed in June 2023

  • Reviewed: 30 March 2023

    10
    A great experience. comfortable, friendly, and welcoming.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    Everything! great staff, great location, great decor, great spa. Just great!

    Stayed in March 2023

  • Reviewed: 6 April 2025

    7.0
    Brilliant Location, Disappointing Cuisine
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel enjoys an enviable location, directly on the slopes, and is staffed by a team whose professionalism and courtesy were consistently evident particularly the young staff managing both dinner and breakfast service with admirable diligence. The front desk was likewise efficient and gracious. Regrettably, the culinary experience did not match the same standard. Despite considerable promotional emphasis on the restaurant, the execution was poor. The trout was served cold and entirely lacking in flavour, the vegetarian butternut squash dish uninspired, the chicken dry, the mashed potatoes unappetising in both taste and appearance, and the pasta noticeably overcooked. Breakfast, though well staffed, became monotonous, with little variation across five days. The room, while serviceable, was let down by its bathroom fitted with only a hand-held shower over a tub and no enclosure, making the experience impractical and uncomfortable. Had this been made clear at bookings or hotel’s website, we would have selected an alternative category, even at higher cost. That said, having stayed at the sister property, we much preferred this one with its slope-side access, superior presentation, and higher standards of cleanliness made a marked difference. With meaningful attention to the dining and room design, this hotel has the potential to truly stand out.

    Stayed in April 2025

  • Reviewed: 4 February 2025

    7.0
    Solid option if you need a hotel for skiing in Alpe D’Huez
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms in the small side and decor a bit too classic for my taste.

    Good hotel by the slopes in Alpe D’Huez. Good restaurant for dinner.

    Stayed in December 2024

  • Reviewed: 14 February 2024

    7.0
    Location, cleanless, breakfast were excellent. Stuff was cheerful and friendly but could have helped us more but didn’t.
    • Leisure trip
    • Group
    • Privilege Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was too warm which was not very ideal during sleep. I wish they’d warn us about the school holiday starting at the day we left. We didn’t know that and we missed our flight due to traffic. If we knew we would leave earlier. Room service did not leave any coffee for two days and then decided to bring some the other day. Not a big thing but I mean, you cannot rely on that and it’s just few cents per capsul… Noone gave us an intro about how to use the facilities like password for skii locker room etc. We figured out all by ourselves

    Location, rooms view, facilities and skii to door

    Stayed in February 2024

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 17 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Manon Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 6 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Room Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 22 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

Showing 1 – 25

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