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Reviews of Hôtel Atalante - Relais Thalasso & Spa 4 stars

Rue Port Notre Dame, 17740 Sainte-Marie-de-Ré, France

#3 of 10 hotels in Sainte-Marie-de-Ré

Guests' Choice

Review score

Based on 67 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 16 August 2025

    8.0
    Relaxing, lovely location on beautiful island
    • Leisure trip
    • Family with young children
    • Comfort Double Room Wineyard Side
    • Stayed 7 nights
    • Submitted via mobile

    Restaurant food was average for dinner, but good for breakfast. Pool was quite a long walk from our room. Bar areas felt a little outdated

    Location, pool / spa area, modern and clean hotel. Breakfast was good. Restaurant itself was very nice.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Premium Double Room Wineyard Side
    • Stayed 2 nights

    Breakfast was ok but have had better however the staff were very good.

    The staff were so helpful & friendly. Plesant, quiet room with plenty of space Dinner was very good Facilities excellent, lovely pools.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    7.0
    A nice hotel at a beautiful spot deserving a new management
    • Leisure trip
    • Family with young children
    • Premium Double Room Wineyard Side
    • Stayed 7 nights
    • Submitted via mobile

    The cleaning staff is really friendly and service minded. However, the reception is populated with pretty unfriendly and non-service minded individuals. The breakfast is really poor. In particular to coffee is far below an acceptable standard. The wine list in the restaurant is very uninspiring, that is the selection is fairly boring, and the prices are too high for being in France. I guess that since many customers have lunch and, perhaps also dinner, included in the accommodation price, the management takes the chance to rip them off by charging too much for the wine.

    The rooms and the pool area (although it’s small) are really nice. The hotel is located at a very beautiful spot.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room Wineyard Side
    • Stayed 2 nights
    • Submitted via mobile

    The staff could have been a little friendlier . Some of the breakfast staff were a little grumpy especially the older man. Breakfast was a little basic for the cost of our stay.

    The general facilities and location

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Suite Sea Side
    • Stayed 3 nights
    • Submitted via mobile

    The children didn’t like that the pool water was salty. However that’s of course a personal opinion. The accommodation of the spa was very nice.

    Nice rooms. Very good breakfast. Nice personnel. A lot of parking space.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Gorgeous hotel with great food in a lovely location.
    • Leisure trip
    • Couple
    • Comfort Double Room Sea Side
    • Stayed 2 nights

    Pool was a bit too separate and hard to find from the hotel.

    Room was lovely, and restaurant and bar were delightful. Amazing hotel if you have a dog, wonderful room with great access to the beach.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    8.0
    Lovely spa break - a bonus when exploring Île de ré!
    • Leisure trip
    • Family with young children
    • Comfort Double Room Wineyard Side
    • Stayed 1 night
    • Submitted via mobile

    The beach outside the hotel - no direct access.

    We enjoyed a morning at the spa. Rooms were comfortable overlooking the vineyard. Staff were really friendly and helpful. We didn’t try the restaurant.

    Stayed in July 2025

  • Reviewed: 24 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 1 night
    • Submitted via mobile

    Very indulgent facilities

    Stayed in May 2025

  • Reviewed: 2 November 2024

    8.0
    Amazing and Then It Wasn't
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 3 nights

    Unbeknownst to us the resort was fully booked when we arrived, which translated into no ability to make dinner reservations or spa appointments during our stay. If the resort was in the middle of a city there would have been no problem as we could easily go elsewhere; but, when you cannot eat dinner or get a massage at an isolated resort they become problematic especially when you are booked for several days. Clearly the French all knew to book their reservations in advance but for foreigners, like us, it was frustrating. The maitre d' at the restauarnt actually told us they didnt have enough food for 2 extra people. The General Manager apologized afterwards and tried to find spa appointment but it was already too late and we were relegated to snacks at the bar and no wellness. Also the pool was fully packed with children. Not really relaxing. Would we go back? Yes, but at a quieter moment and with reservations.

    The setting is idyllic. A wellness resort sandwiched between the beach and vineyards. What could be better for your soul. The esthetic of the hotel wellness exudes with its mega spa and facilities all in white. Guests all walking around in their white robes. Truly a gem. And the surrounding islands and charming villages offered amazing seafood.

    Stayed in November 2024

  • Reviewed: 29 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 1 night
    • Submitted via mobile

    Food was very good! Spa facilities were a bonus.

    Stayed in July 2024

  • Reviewed: 15 September 2024

    8.0
    Was relaxing and very pleasant, but the cost was a bit more than it should have been for the quality of facilities…grass
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 3 nights
    • Submitted via mobile

    A drive to get to alternative places to eat, property itself was a bit austere, views were not that interesting. Would be nice to have an alternative to a full breakfast.

    Ocean and bike/walking trails were great…

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Expensive, good if you make the most of activities at the hotel.
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 2 nights
    • Submitted via mobile

    Pool closed before 7pm Very expensive for food - €25 per person for breakfast €25 per person bar snack fish and chips We expect to pay more on holiday - but breakfast for 2 people €50! Staff were cooly polite and helpful, they spoke English well, we felt this hotel catered for the French population primarily rather than overseas visitors. A lot of the really beautiful beaches are at the other side of the island - next time we would stay at the other side of the island. Very narrow roads to access the hotel

    Very comfortable beds Scrupulously clean Great location on the beach - part stony part rock pools little bit of sand Fridge in the room Water provided Nice view over vineyards Free peage / tills to go back to La Rochelle 8€ to cross from La Rochelle to the island Dressing gowns and towels provided for the spa area

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Premium Double Room Wineyard Side
    • Stayed 3 nights

    Can't think of anything :)

    Very friendly staff that accommodated us even though we were an early show, they were also extra attentive to our dog which made the experience even better. Facilities were great, a nice roomy room with balcony and free use of the spa was the cherry on top!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Enjoyable one night in a great location.
    • Leisure trip
    • Couple
    • Comfort Double Room Sea Side
    • Stayed 1 night
    • Submitted via mobile

    Service in the restaurant was great until one waiter forgot our dessert resulting in a 40 minute delay.

    A good breakfast in a great location.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Double Room Wineyard Side
    • Stayed 7 nights
    • Submitted via mobile

    Sauna too small

    Location, friendly staff, the spa, breakfast

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    Perfect gateway for family or couples next to the sea
    • Leisure trip
    • Family with young children
    • Premium Double Room Wineyard Side
    • Stayed 2 nights
    • Submitted via mobile

    Food at the restaurant was not my taste. I would have preferred more simpler dish.

    I really enjoyed the location and the rooms. The spa and the massages were fantastic.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Would go back
    • Leisure trip
    • Couple
    • Premium Double Room Sea Side
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom in the room could have a shower instead of the bath

    Great Spa facilities and large outdoor pool; staff always available and helpful; Rented ebike for half day to go around the island and they were ok for us to bring it back later than the time suggested without making us paying additional for the delay; Restaurant is nice; water fountain with still and sparkling water available for everyone is a plus; Breakfast buffet is also quite large;

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Beautiful and relaxing accommodation!
    • Leisure trip
    • Couple
    • Comfort Double Room Ocean
    • Stayed 1 night
    • Submitted via mobile

    The room facilities were lacking. It said minibar but was just an empty fridge and there wasn’t much tea/coffee and there was no milk for it.

    The location was amazing, so peaceful! We love using the spa and the sea view from our room was great. The staff were so friendly and welcoming.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    Calming stay!
    • Leisure trip
    • Couple
    • Comfort Double Room Wineyard Side
    • Stayed 2 nights
    • Submitted via mobile

    Excellent quiet location with well equipped spa

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Short weekend with my wife
    • Leisure trip
    • Couple
    • Comfort Double Room Sea Side
    • Stayed 3 nights
    • Submitted via mobile

    Everything, the staff was very friendly, the food was very good and the place was great

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Rekaxing and very helpful staff
    • Leisure trip
    • Family with young children
    • Comfort Double Room Wineyard Side
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location - great pool and delicious breakfasts

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    Good location for biking, good parking and outdoor bike storage.
    • Leisure trip
    • Couple
    • Comfort Double Room Sea Side
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Nice calm situation, decent room without being top.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    very nice experience in a great place
    • Leisure trip
    • Couple
    • Comfort Double Room Ocean
    • Stayed 3 nights

    pillows were not good for me, but I have to admit that I did not find soft pillows in many hotels.

    good restaurant for breakfast and dinner (on the expensive end though); nice spa facilities

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Lovely setting and pet friendly would go again
    • Leisure trip
    • Couple
    • Comfort Double Room Sea Side
    • Stayed 2 nights
    • Submitted via mobile

    Little remote but that didn’t bother us

    Next to beach very dog friendly and could use Spa and pool if you wanted. La Flotte harbour 10 minute drive or you can hire an Ebike and ride. Quiet but bar and restaurant very pleasant, staff were lovely

    Stayed in July 2024

Showing 1 – 25

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