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Reviews of ApartHotel Riviera - Nice Côte d'Azur - Old Town - Promenade des Anglais

Different Addresses in Old Town / Promenade des Anglais, please check your email confirmation, 06300 Nice, France

Review score

Based on 45 apartment reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    7.1

  • Location

    9.3

  • Facilities

    6.4

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 1 October 2024

    5.0
    Ironman athletes beware …. Vacation people might like
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 9 nights
    • Submitted via mobile

    Tv was broken when we arrived but they chose not to fix it. No hot water in the showers only in the kitchen sink. Air conditioning does not work consistently ( shuts off every now and then and won’t go on till next day ) the central convenient location was also very noisy all day all night. There are big gaps under the door of bedroom so it doesn’t cut out the noise. There are a lot of stairs ( this was stated in orig description but they are very uneven and narrow so very difficult to get a bike case up them ) the floors weren’t exactly clean, there were ants. It is 2 seperate rooms with an open terrace separating them.

    Convenient location to why I was there. Kitchen facilities were helpful.

    Stayed in September 2024

  • Reviewed: 6 August 2024

    5.0
    Not for everyone.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Mouse in room and mouse droppings evident- looked like hadn’t been cleaned 4th floor which is 80 stairs, hard work when doing a few times a day and with luggage Pictures deceptive- main living area and bedroom are two separate rooms adjoined by balcony so you need to walk over balcony to get between them Balcony has sea view but what you don’t see on the pictures is it is above a courtyard with restaurant kitchens opening into it, staff sat around smoking, very noisy Overall felt like it needs a good clean One toilet was out of order and left hanging off the wall with plumbing exposed Slight smell from drainage when using shower Shower needs a good clean Wouldn’t suit elderly, mobility issues. Wouldn’t recommend for more than a short stay.

    We had the 4th floor apartment with balcony and sea view…… Location great- central Old Town Bed was comfortable- although against the wall so have to climb over one another to get in Air con was Ok- could have been stronger

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Third floor with no lift was too much for us in the heat albeit we are in our 60's. Big struggle with suitcases.

    Lovely clean apartment with a kitchette. Friendly and helpful staff in the office. Balcony overlooking the gardens was brilliant.

    Stayed in August 2024

  • Reviewed: 19 September 2023

    6.0
    Great location but would not book again.
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Need to like stairs to be in this apartment. Very traditionally styled and general standard let it down. Bathroom and toilet need modernising!

    Great location in the Old Town

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    It was ok however just not what we expected left us short of spending money as the deposit was £200 more than stated whe
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Many things, firstly the property we were given wasn’t what I had booked, I booked a studio flat with balcony. Instead I was given a two bedroom flat(with bigger deposit of £500) than a studio flat with balcony(£300) the apartment we had was on ground floor with no balcony+no windows to open as it was to loud outside and couldn’t relax. Washing machine door wouldn’t open so couldn’t do washing, apartment was very dark during the day and hot water was temper-mental.

    Location was great, close to shops and restaurants.

    Stayed in September 2023

  • Reviewed: 31 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 3 nights
    • Submitted via mobile

    We were asked to complete our own house keeping including walking all of our trash to the trash bins in a nearby street. We were not informed of the no Uber/taxi drop off zone which made arrival and departure confusing. However the most concerning issue here was that there was a safety incident that occurred in the villa whereby a duty of care was owed to us as the guests and the staff did not take this seriously. I went to emergency hospital (after they told me not to bother going to the hospital) which has incurred medical costs and I will need to cover them myself as the hotel did not acknowledge or take responsibility for the incident and lack of safety procedures. Please be careful!

    The location was great and the villa was spacious

    Stayed in July 2023

  • Reviewed: 7 May 2023

    6.0
    great location but noisy
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 7 nights
    • Submitted via mobile

    it was exceptionally loud outside most of the time and throughout the night because the apartment is right beside restaurants - this element did not suit us but if you can sleep through a snow storm or you’re out all night anyway it might not worry you there was a lack of blockout curtains in the bedrooms so very hard to manage brightness of the lights of outside

    this property is very close to everything in the old town and has enough of the basic facilities for a pleasant stay and was neat and tidy on our arrival. staff where we collected keys were very helpful and polite and friendly

    Stayed in April 2023

  • Reviewed: 28 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights

    There are steps down into one of the bedrooms and there is no handrail. The main light wasn't working in this particular room either, and as a result, my mother-in-law missed her step and had a nasty fall. We did report this to the reception the following day, and they sent someone round to fix the light, but he didn't come until late that evening, and could not fix it. He said he would return the next morning to complete the repair, but he never did. We managed by putting on the side lamps in the room, but this wasn't ideal and the stairs really do present a hazard. The other main issue was the noise at night - whilst you have to expect noise in the centre of the old town, we didn't realise it would literally last all night until around 4.30- 5.00am! I would recommend earplugs if you are staying here.

    Comfortable and clean apartment in a very central location in the heart of the old town of Nice. It is within very easy reach of the main attractions in the old town, and there is a picturesque view of a square and a church from the main windows. The kitchen and bathroom are well equipped. The staff at the reception office were all very friendly and helpful. If you don't mind noise at night, and you are not travelling with elderly relatives, this would be a very good choice. The apartment block also has a small lift which is helpful.

    Stayed in October 2022

  • Reviewed: 17 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    fourth floor with no elevator. Should be advertised more clearly in the add

    location

    Stayed in August 2022

  • Reviewed: 12 September 2022

    7.0
    Outskirts of old town. Good balcony
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Hard to find late at night not really in old town but outskirts of it

    Balcony good room

    Stayed in July 2022

  • Reviewed: 25 October 2024

    2.0
    Could be better
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Allergies got triggered for both me and my partner as the room was extremely dusty and quite dirty. The bed and pillows were uncomfortable. It was hard to sleep as it was loud outside, especially on the weekend we stayed. We didn’t have enough shampoo and soap for the stay, and there was no washing up liquid available, just the dishwasher pod, which was useless since there was no dishwasher. Overall it was just too pricey for a tiny studio that’s not very well maintained

    Location, balcony

    Stayed in September 2024

  • Reviewed: 9 October 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    I had no ht water throughout my stay and they did not accommodate or give any money back. Location is great

    Stayed in October 2024

  • Reviewed: 22 June 2024

    4.0
    Not a good time there.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was in the 4th floor not elevador and on the description said elevator. Also, no A/C in the apt. They have a stand AC box on the living room that work most as a fan. Not a good time there.

    Stayed in June 2024

  • Reviewed: 1 May 2024

    10
    Beautiful and excellent location
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    A lot of stairs

    The view of the sea on the balcony. Comfortable rooms Excellent location next to restaurants, shops and the main attractions. Very friendly staff

    Stayed in April 2024

  • Reviewed: 9 October 2023

    3.0
    Overall not a good experience
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The communal hallway was filthy dirty and had rubbish stacked and mice. The air conditioning units had a sewage smell perhaps stagnant water which filled the apartment during night one. We then did not use but the open windows meant lots of noise from busy streets below so we didn’t sleep well. The third underground bedroom was musty, dusty and had no windows. Horrible to sleep in.

    Good location in the old town.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic response of staff managing the properties. Our fridge broke and so 1 guy checked it immediately, called another and within 10 minutes the fridge/freezer was carried 5 flights of stairs away and only 5 minutes later a new fridge arrived. Impressive (especially the guy running with a fridge freezer on his back down the stairs!)

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    The location in old Nice is perfect- And the interior charming (although the bed is only accessible on one side) - but t
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Too many well-worn stone steps to entry.

    the apartment was charming- but the access was up over 80 well-worn stone steps! As we are seniors and it was hot weather we limited our exits and re-entries to only twice per day!

    Stayed in September 2023

  • Reviewed: 11 July 2023

    10
    Beautiful flat in Nice old town, close to the beach, bars & restaurants. Perfect place to stay to explore Nice &
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    The stairs!

    Excellent location, great facilities.

    Stayed in July 2023

  • Reviewed: 8 June 2023

    8.0
    fantastic, loved it despite the noise at night and the testing staircase.
    • Leisure trip
    • Couple
    • Apartment One Bedroom Superior Balcony or Terrace
    • Stayed 4 nights
    • Submitted via mobile

    very very noisy at night from outside restaurants and bars (until 5.00am) and no lift! Five floors up a steep staircase with heavy luggage.

    beautifully renovated and furnished and great location in old town. reception staff (located nearby) were very helpful.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    4.0
    We made it work but wouldn’t recommend this unit to anyone.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We weren’t aware till the day of check-in that we’d have a 4th floor apartment with no elevator. That was extremely disappointing. Also the unit we were given was not accurately represented by photos on the listing. The listing chose the brightest spaces to highlight and our unit was dark, dingy and extremely old. The toilet in particular almost tipped over every time we used it.

    The AC units worked really well and the beds were decently comfortable. We also really liked the location as it was close to restaurants in Old Town and close to the beach.

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Loved it from start to finish
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Shower unit could do with updating

    Keys easy to pick up from the office. Central location close to everything but far away enough not to be troubled by noise. Clean apartment with comfortable bed.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    4.0
    Disappointed with apartment, no window, not maintained and not value for money.
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 7 nights

    It looked and felt like the unit had not been cleaned or maintained prior to our arrival. For instance, a grey mat was so filthy and stained that we asked for its removal, it was giving my wife hay fever from the dust. The clothes rack was broken, one of the two drinking glasses was cracked, the dining table wobbled, the shower was mouldy, bed pillows were horrible and none of the written instructions for the TV and washing machine matched the items installed. Someone did arrive and completed a few jobs but also promised to come back with a clothes rack and organise maintenance for the shower. Never happened.

    The location in the middle, back of old town Nice, made it easy to walk around this amazing place but also made it difficult to arrange a drop off and pick up with luggage. Walking in and out with steps was the only option, so people with mobility issues be aware! We would have appreciated a heads up from Aparthotel as we asked for no steps and/or a lift and this could have been achieved in a different apartment. The room did have two of the items we specifically asked for; a large walk-in shower and a washing machine, but nowhere to hang the wet washing and the shower was mouldy and very dirty. Unit Chateau #2 only has an internal window so be aware it is very dark. When we checked in the next day the girl on reception said she’d send someone around.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    8.0
    Great location for a short stay
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights

    Small showers. Bedroom is compact. Be aware this apartment is four floors up with no lift. Would not suit the elderly A seagull stole my croissant!

    Location in the old town was excellent. Restaurants and bars close by. Small balcony that overlooked the market and the sea Nice size living room and small kitchen Two toilets and showers, albeit the ones in the bedroom were small To access the bedroom from the lounge you had to go outside up a couple of steps past the balcony. Its quirky.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Apartment Four Bedrooms Superior Duplex with Terrace
    • Stayed 2 nights

    rooms is not clean enough, door can't lock properly. one of my friend chose to find the other place to stay...

    Stayed in April 2023

  • Reviewed: 29 April 2023

    10
    Outstanding
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    All perfect

    The apArtment was outstanding in everybwsty

    Stayed in April 2023

Showing 1 – 25

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