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  5. Reviews of Arcotel Cannes 4 minutes du Palais des Festivals - NEW MANAGEMENT NEW TEAM - OLD REVIEVV

Reviews of Arcotel Cannes 4 minutes du Palais des Festivals - NEW MANAGEMENT NEW TEAM - OLD REVIEVV 2 stars

27 rue des Serbes, Cannes City-Centre, 06400 Cannes, France

#101 of 101 hotels in Cannes

Guests' Choice

Review score

Based on 23 hotel reviews

3.5

Score breakdown

  • Cleanliness

    4.3

  • Comfort

    4.3

  • Location

    7.9

  • Facilities

    4.0

  • Staff

    5.3

  • Value for money

    4.3

  • Free WiFi

    8.1

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Showing 1 – 23

  • Reviewed: 30 July 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really rough, really rough

    Location

    Stayed in June 2025

  • Reviewed: 4 March 2025

    2.0
    We had a roof above our head and a bed but hard time sleeping as cockroaches were crawling
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s not a hotel, no front desk or reception, torn furniture and a supermarket cart in the entrance, had to go to the store next door to look for the manager, cockroaches everywhere in the bathroom, dirty floor, TV remote doesn’t work, families live there, loud people, smelled cooking and cigarettes. I have a video of the bathroom showing the cockroaches

    Location

    Stayed in March 2025

  • Reviewed: 26 December 2024

    5.0
    Only because of location but quality is basic vs money asked
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very cheap furniture, no staff at the reception, was waiting for 15 minutes and nobody appeared.

    Good location

    Stayed in October 2024

  • Reviewed: 19 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Probably the most dirty hotel I have ever stayed. The bedsheets were clean but overall the apartment and the common areas were very dirty. If you prefer a good location, and it is only for one night and close your eyes for the remaining, you will survive :-)

    The owners of the hotel were nice and a very good location. I was there with a colleague for the Festival of Cannes. As we reserved very very late, this was the only place available in walking distance. So location-wise perfect.

    Stayed in May 2023

  • Reviewed: 23 June 2025

    1.0
    Don't be tempted to book this hotel because of the location. Not worth it at any price.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    The "double bed" was two singles pushed together that separated every time you moved, making sleep impossible. Air conditioning was so pathetically weak I had to physically drag one of the beds under the vent just to feel any airflow - which then blocked the door. Spent more time playing furniture Tetris at 2am than actually sleeping. Left a valuable item in the room which I can track is still there, but after one vague response they've gone completely silent despite multiple follow-up messages. The overall room quality was shockingly poor - rough, worn facilities you'd expect from a £50/night budget hotel, not £525/night. Reading other reviews about cockroaches and bed bugs makes me realize I got off lucky. DON'T BE TEMPTED TO STAY BECAUSE OF THE LOCATION. NOT WORTH IT.

    The location was genuinely excellent - just 5-minute walk to Palais des Festivals and the Croisette. That's literally the only reason anyone would tolerate this place during Cannes.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    1.0
    Very uncomfortable and expensive hotel.ot is two stars for a reason
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Was really run down. Air conditioning barely worked. Smelled. Toilet seat was broken.

    Location.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room and nice staff

    Stayed in June 2025

  • Reviewed: 7 September 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty. Found 3 diffrent insects . A bed bug. A spider in toilet and a cockroach at the bathroom floor... Super Old dated furniture Ac not working despite setting it on 16 degrees I have a Pic of my thermometer showing 29.5 Smoky bad air. Got sick afterwards. Awful WORST HOTEL IVE EVER BEEN TO. 0 stars I put a negative review with pics on tripadvisor they removed and they put a fake good review instead. Sickening Give me my 88 euro back you fools!!

    Location is pretty good but that's all

    Stayed in August 2024

  • Reviewed: 7 June 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole place was smelly and nasty

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Excellent location and staff
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfect

    Excellent customer service and location. These previous reviews are not relevant to current owner. I injured my back and the staff went above and beyond to accommodate me despite my disabilities.

    Stayed in May 2024

  • Reviewed: 21 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    the hotel needs renovating

    Bed good, hot water good, location good

    Stayed in October 2023

  • Reviewed: 24 May 2023

    1.0
    Won't do it again.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    It desperately needs a total refurbishment, nothing looks or gets clean. Not to mention the holes in walls, ceilings and doors.

    Astronomical prices for a disaster of a stay. Holes in the walls, broken shower floors, room floor never got clean. A last resort if you want to be in the centre of Cannes and there are zero other options. But be warned.

    Stayed in May 2023

  • Reviewed: 15 October 2022

    1.0
    Hotel on the haunted hill
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    The worst Hotel ever, like in a Horror Movie. The room was a mess but quite ok for the price, but the shower was cold and the wlan a mess. The most annoying thing was the staff. There was nobody to catch, a need a call to come in at night and on the other days there was no one to catch or speak. But the most cruel thing was that on of the Crew was knocking at the door at night (after 10pm) and can´t speak english, so I dont know who he was and he came into my room to talk to me. I was afraid and shocked. Cant sleep the whole night after the incident. Don´t check in, run as fast as you can.

    Stayed in October 2022

  • Reviewed: 13 September 2022

    1.0
    Very bad stay
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    As soon as we arrived the hotel was closed, we had to call to a phone number asking to have a person there. The hotel was smelling very bad. The rooms were not clean at all. The water from the shower was cold. Last but not least, i asked the invoice to the person there and he promised to send it to me the same day: i have never receive it!

    Stayed in September 2022

  • Reviewed: 23 June 2025

    6.0
    Pleasant
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A few bugs in our room but manageable

    Great location and staff

    Stayed in June 2025

  • Reviewed: 25 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Could’ve been just a bit cleaner, but I didn’t spend too much time in the hotel, so I didn’t think about it too much.

    Primarily, loved this for the location. Super close to the Cannes festival, and relatively relatively reasonable compared to other hotels in proximity

    Stayed in May 2025

  • Reviewed: 22 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 20 June 2023

    4.0
    Disappointing
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 12 June 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 4 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 8 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 30 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 23

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