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Reviews of Hotel Gratte-Ciel Ariana 3 stars

163 cours Emile Zola, 69100 Villeurbanne, France

#6 of 6 hotels in Villeurbanne

Guests' Choice

Review score

Based on 97 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    7.7

  • Facilities

    5.5

  • Staff

    7.9

  • Value for money

    5.8

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 6 June 2025

    6.0
    Suitable for a short stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The room smelled a little musty even though the window was open all day.

    The location of the hotel is quite convenient, it is close to the subway station and buses so getting around is very easy. Also the staff is very helpful, they were even able to reimburse me for a breakfast I couldn't use.

    Stayed in June 2025

  • Reviewed: 4 November 2024

    7.0
    One night stay definitely OK
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    I found some disgusting stuff in my room that hadn't been cleaned especially in the toilet. Unfortunately I prefer to be honest in my review, but I don't think you (the reader of this review) should judge the hotel for a (maybe) one-time mistake. Maybe the cleaning team can cross-check the cleanness of the rooms before handing them over.

    I'd liked the location it was close to the metro and especially a metro line that could take me straight to a concert venue. Beds were Ok and the staff very nice.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The door can not block any sound outside, Very noisy in the morning start from 7am with hotel staff and people go out, impossible de sleep

    The location is good, with big Monoprix nearby

    Stayed in September 2024

  • Reviewed: 20 March 2024

    6.0
    OK for rugby weekend , but would not appeal for the wife .
    • Leisure trip
    • Group
    • Single Room with Shower
    • Stayed 1 night

    Furniture getting tatty need of refurbishment , shower not easy to adjust. Had to leave key at reception, not card key system or App system

    24 hour reception open

    Stayed in March 2024

  • Reviewed: 17 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    room only

    Stayed in December 2023

  • Reviewed: 3 October 2023

    6.0
    Great location and staff, but that's about it
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower didn't work as it was meant to and was leaking from every angle

    Location for what we needed, being the rugby world cup

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good for a short stay.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Room was quite cramped, but ok.

    Location was good, in terms of proximity to city centre. Metro was very close to hotel.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    5.0
    A disapointing stay
    • Leisure trip
    • Family with young children
    • Single Room with Shower
    • Stayed 3 nights

    Overall the hotel is in rather poor repair. No hot water and broken shower facilities in both the rooms we used - very disappointing. Desk in one room falling apart and coming away from the wall. 'Free wifi' but only in reception area - not really up to standard expected these days

    A hotel in a good location outside the central part of Lyon with easy access to the Metro and friendly staff

    Stayed in September 2023

  • Reviewed: 11 September 2023

    5.0
    Good location but nothing else
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room had no A/C, and under the sink in the bathroom it was extremely dirty (women protections, clumps of dust, etc). We changed room, the bed was larger but the TV was broken. Still, the A/C was extremely not working enough.

    Location was great. One of the staff members (the black guy approximately 1m80) was very nice.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    it was ok.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    I didn't like the noise from the AC whole night. The cleanliness, a cushion was on the bed and it was stinky and filthy. under the furniture was dirty. The under ground garages were very dirty. poo on the floor. The breakfast was good with lot of varieties and the staff very helpful and polite.

    I liked the location, the staff was very polite and helpful

    Stayed in August 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    A bit noisy on road side

    Good air condition but a bit noisy

    Stayed in June 2023

  • Reviewed: 14 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air-condition water was leaking in the room we slept.

    The staff who received us was very friendly.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    5.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It was a bit dirty and just had a feeling of being worn out.

    The staff was wonderful. The breakfast was great.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    6.0
    Pleasant
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really old Hotel who needs maintenance, you'll get an old Key to open the doors, no card system. Door had was broken in the middle like someone punched in it. I wont stay there again, good for one Night.

    In the Center of Villeurbane

    Stayed in September 2022

  • Reviewed: 19 August 2025

    8.0
    next to the metro station and pedestrian street, comfortale bed and decent room size
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    AC could not be regulated and i would have liked it stronger, but still good, I was able to sleep well during the heatwave.

    location next to the metro station, easy to check in, next to the pedestrian street, great location for Lyon. Not in the centre, but only 4 metro stations to the centre, and you can easily walk to the centre when teh metro is closed

    Stayed in June 2025

  • Reviewed: 8 June 2025

    3.0
    Poor
    • Leisure trip
    • Group
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    There was cold water all the time in the shower, or a bit warm. The remote control from the TV was very dusty as well other parts of the room There haven’t been invested in the hotel for years

    The location is Ok.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    1.0
    Very poor
    • Solo traveller
    • Single Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    Chose another hotel. Showers are dirt, missing hot water, internet speed is so slow that you cannot open any website

    .

    Stayed in May 2025

  • Reviewed: 28 January 2025

    1.0
    I had booked two nights and only stayed one night. That’s how bad it was. I had to still pay of course for the two ni
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No water pressure, non smoking room smelled like an ashtray, toilet leaked around basin, heating was a cheap noisy fan driven unit. I’ve stayed in much better hotels for 1/3 the price. I would discourage anyone from considering this hotel.

    Nothing

    Stayed in January 2025

  • Reviewed: 19 December 2024

    1.0
    I will never come back again and not recommended at all to anyone
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    State of the hotel was very poor, it really need to be refurbished as everything seems to be broken and dirty (door, closet, cupboard, skirting, wallpapers, carpets). Also the cleanliness of the hotel was very disappointed, the floor was not cleaned and very dusty when I arrived

    Breakfast was ok and location perfect for me as close to the metro and the IUT

    Stayed in December 2024

  • Reviewed: 26 October 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    All good

    The staff was so polite and helpful love to stay again

    Stayed in October 2024

  • Reviewed: 7 September 2024

    9.0
    Amazing when I come back to Lyon I will stay in this hotel again
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Safe, clean, comfortable Stuff welcoming and vey helpful Near from transportation There is Carrefoure beside it and open 24/7

    Stayed in September 2024

  • Reviewed: 16 June 2024

    1.0
    The hotel and rooms are too bad maintained and old, a mess. The biggest problem is that the room is very dirty. I said t
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything else was unacceptable

    Location

    Stayed in June 2024

  • Reviewed: 16 June 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The hotel and rooms are too bad maintained and old, a mess. The biggest problem is that the room is very dirty and messy (hair, dust, crumbs, spots on sheets and pillows and much more). I said this at the reception and they told me the room had been cleaned, so I suppose that’s the standard. I did not feel safe in all that and slept with clothes and with a t-shirt of mine on the pillow, that was very embarrassing. No proper service during the staying, towels replaced only once and not all of them. I put the orange pillows and runner out of the bed because they were extremely dirty (even with spots) and the lady put them again on the bed. No water at the 6th floor, hard to take a shower. I asked for some suggestions about restaurants or food around the hotel to the receptionist and she was not willing to say much, she looked even annoyed. Breakfast is poor quality and doesn’t offer much (definitely not worth 15 euro). I could go on with other comments, but I really think this hotel doesn’t meet the very basic requirements that even a hostel is asked to observe to stay open. I am sorry to say this. But that’s the truth

    Location is the only good thing.

    Stayed in June 2024

  • Reviewed: 9 February 2024

    8.0
    Good value hotel with great staff and good location
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Staff very helpful and friendly. Safe and secure parking. Good value for price paid. Near metro so good access to city. Would stay again

    Stayed in February 2024

Showing 1 – 25

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