Reviews of Appartement Chaleureux au pied de la Cité avec Parking

It was beautiful, light and airy and in such a good location.

Fantastic location close to the cité. Nearby épicerie which did coffee and croissants as well as fruit and other bits. We appreciated being able to drop our bags ahead of the check in time and collection of the key was really easy. I got fast responses to any questions too.

It feels as though they are cutting corners. There was only one toilet roll for 3 nights with two people- we ran out. The hairdryer cuts out after a few minutes. The pillows need washing. It would be nice to routinely provide soap in the bathroom. This is such a great location and a lovely flat, it just felt as though a few details let it down unnecessarily.

The apartment was simply outstanding. Spaceful bathroom with two sinks walk-in shower gave us the opportunity to get ready much faster each morning. On this note, it was also handy to find restroom (toilet) completely separated. The kitchen was fully equipped, and although we did not cook on our holiday, we found all the dishes and gadgets for our homemade breakfast. The living room was spaceful and comfortable, and the same both bedrooms. What I would like to highlight the most was excellent communication with the owner via booking and perfect description where to find code, keys, parking, etc. Immediate response and answers to all questions. All perfect.

Just two details: The AC was handy in hot summer, but my technical skills were on the level I needed to make it working. Maybe some simple guide could help. I obviously could ask, but it was not ideal in the late evening. The other comment is about the position of wondow in one of the bedrooms. The small street was surprisingly noisy overnight and also early morning, which prevented us from the plan to sleep with an open window. Again, it is nothing really important.

The apartment was perfectly located to the old and new towns, restaurants and even a small épicerie across the road that stocked everything needed and made coffee. The rooms were spacious and were equipped with pretty much everything you could need. Free WIFI and even better free parking was a definite bonus. Wonderful spacious shower and bathroom with great water pressure.

The only criticisms would be that the apartment is on the second floor and the staircase has a lot of broken /loose tiles which make it slightly precarious carrying bags up, also regrettably the local rubbish collection point (6 very large bins) are just outside the apartment block and were full to overflowing, added to the 39 degree heat whilst we were there created an eyesore and smell, its a shame these aren't emptied before the weekend. These did not however detract from the wonderful interior of the apartment

Close to the medieval city

Nice freshly renovated appartment just a few minutes from the cité (the old castle/town). Coffee and croissants at the doorsteps (an epicérie and a tabac just a few metres away). Free parking organised close by. Staff very helpful.

Location, cleanliness and true to description.

Perfect location and comfortable for the family of four

The place needs more care and some items need replacing

The apartment is located on the top floor of the building. We visited Carcassonne at the end of July, when it was really hot. So, although it was on the top floor, there were a lot of windows and cross ventilation. It was a good mix of the classic architecture and modern design. The location of the building is centrally located, just a few steps away from the l'Aube entrance of the Cite. The restaurants are about 3 minutes walk. The check-in was easy. The staff was easily accessible and responsive, even though we didn't meet them in person. We definitely would rent this again if we were in Carcassonne again.

The floor could use a little bit of mopping, since we're a family that is shoes-off inside a home. Other than that, nothing.

So easy to access. Perfect location for the city. Very clean and comfortable

NA

WE couldn't get out of the car park on Sunday morning. The parking key card wouldn't work so we had to mount the curb at the side of the barrier.

The location near the castle.

The Booking.com posting said free parking, but it didn't work and when asked for a refund I never received a response (I was ignored after multiple attempts.). No aircon, open window's equals mosquitos at night in the bedrooms. We did the garbage, dishes and stripped the beds.

Cute wee spot with nice decor, right below the medieval village and if you poked your head out the window you could see it! A unique house in a great location.

Beds weren't very comfy or the pillows, very low to the ground. Better beds would make a huge difference! Just minor things - depends how picky you are. But some basics that should be considered were not up to standard e.g hand soap dispenser in the bathroom was empty, no body wash in the shower, towels were thin and small, stains on the couch, a washing machine but no powder and only a half used roll of toilet paper and one extra. A few tweaks and it would be a 10/10!

The location was good and the style of the apartment suited the location.

The description of the parking wasn’t correct. Specific questions weren’t answered. Two chairs were broken, kitchen utensils very poor.