There was only 1 toilet for a place that could sleep 6 people. Also our shower had a sewage smell that did go away after first use but it was pretty bad. Also they expected you to take out trash and remove sheets at end of stay. That seemed like a lot of work for a hotel residence.

Great location, spacious 2 bedroom, great breakfast, good restaurant next door, easy underground parking

Stayed in August 2025

€500 deposit for 2 nights stay?! The room has nothing cost so much. Checkin after 4pm and checkout BEFORE 10am?! Seriously? 75 euro penalties if clean dishes are not taken out from the dishwasher?! Guys, these rules are just ridiculous

Good view and location, parking

Stayed in August 2025

No ski in ski out but to be fare that was the case for most of the resort

Brand new residence with nice pool and spa area. Staff were super nice and helpful.

Stayed in April 2025

Just having to take out your own rubbish but it’s not the end of the world.

Covered parking at a reasonable price and 2.3m clearance which is great. Spa was nice but make sure you book in advance as it can get busy. Room was lovely and well presented with a balcony, overall a really nice clean place and great stay.

Stayed in April 2025

Could have done with a welcome pack to know where everything was, we had to ask how to get in the locker room for example and didn’t know the WiFi password for a while until we found a little sticker by the front door so a welcome pack to explain things like this would have been good. Also sometimes it was a long wait for help from staff when they were busy.

Lovely looking hotel, very clean and well presented, location was good but up hill to cable car, just something to bear in mind. Cleaners came in everyday, made the beds and topped us up with tea, coffee, a few biscuit treats and toilet rolls which was really nice.

Stayed in March 2025

Breakfast was not included and charged at €20 per day. We found it limited for non pork eaters. A toaster would have been nice. The Sauna and Steam are chargeable from 4pm onwards!!! Towels are not provided by the pool. Check-out is 10am instead of the normal 11am in most places, Meant we had to rush breakfast the last day: couldn't have a lay-in. Gym only has one of 4 machines. No mats /rollers to stretch after a long day of skiing. Ski racks are NOT heated which meant wet boots the following day. We had a sewery smell in the main bathroom which didnt get addressed during our stay. We were in the 4th floor and sound proofing was poor. Check-in is at 5???!!! Prior to arrival trying to make contact was not easy, many different numbers for different enquiries. We were booked for a 5 day stay, bins were emptied and room hoovered/mopped on request but no linen changes or beds made. Washing-up wasn't put back but this didn't bother us. We didn't know if it was meant to be like that. Was not ski-in ski out. You need to walk up as you exit the hotel and then take some stairs to the main gondola which then takes you to Bergers (main ski area) very quickly. This didn't bother us. Overall it was a nice stay.

We had a 6p suite which was a duplex - we loved this. Kitchen was well equipped, a sponge/liquid/cloth set was provided. Rooms nicely sized. Hotel is modern and nice/clean on ground floor level. It has a pool and tiny gym. The intersport ski rental is onsite too and guests get a discount WITH skis & boot hire.Breakfast area nice and modern serves till 10.30am. Indoor parking for €16 euros per day. Staff generally nice.

Stayed in March 2025

Great and very new apart hotel. Breakfast was nice and not at all crowded.

Stayed in March 2025

It was very expensive, and there is a significant amount of cleaning they make you do to avoid further charges. At this price, I should not be asked to clean, that’s what the cleaners are for.

Great location, with intersport in the same building and a short walk to the Alpe Express lift. Rooms were comfortable, clean, and quiet. Short walk to all the restaurants and supermarkets.

Stayed in March 2025

Light fitting and shower gel were not available when we arrived but quickly rectified by staff when we brought to their attention. No EV chargers in basement car park. Could do with more food options on site. We opted to purchase our breakfast from local supermarket and ate in the apartment.

Lovely apartment- very comfortable, great facilities with pool and spa.

Stayed in February 2025

Storage space was limited.

Location and facilities

Stayed in February 2025

Room was not ready even at 17h. In Spa only one shower is in operation, no towels, restriction of access to fresh air after sauna

All personal is super friendly, except at Spa

Stayed in February 2025

Few more weights in the gym and scissors in the kitchen.

We really loved the hotel,especially the swimming pool,pool table.

Stayed in February 2025

Don’t have jacuzzi which is important after the skiing

Stayed in February 2025

Reception queues,

Clean, comfortable, central apartment. Fresh bakery service. Nice pool.

Stayed in February 2025

Great location, swimming pool, staff

Stayed in January 2025

As with other comments this pool is cool. The kids were fine but after a cold day skiing I like it to be a few degrees warmer. The pool area is really warm though. I would have liked the kids area to be open. It wasn’t clear when we booked that this is a staffed kids club. There wasn’t much for our 4 yr old to do - he skied half days but was too old for the local crèche. Our 5 month old was too young too unfortunately.

Clean warm apartment with great ski facilities. The daily fresh bread was yummy. Indoor parking was great. We got regular housekeeping for the room which we don’t expect after reading other reviews. Check in was easy but we arrived mid week, it was extremely busy arriving on change over day. Good location. Easy to get to.

Stayed in December 2024

Excellent all round location and hotel

Stayed in January 2025

Nothing

Stayed in January 2025

The room was very warm, especially during the night time, despite the heating was off.

Very clean and comfortable. Very kind staff. Quite close to the Express, despite a short hiking passare tò get the gondola.

Stayed in January 2025

beware, they ask for 500 Euro hold on credit card per room, Even after i had paid for rooms. i dont know of any other accommodation that has asked for this much to be held. Turns me off staying there again

beautiful relaitively new chalet accommodation, modern rooms. Very comfortable

Stayed in September 2024

great stay, very good location, brand new room, big swimming pool

Stayed in July 2024

Nothing

Brilliant location in Alpe D'Huez. Easy to get to summer hikes and cable cars on the mountain. Plenty of food choice in the village. Lovely pool. Friendly staff

Stayed in July 2024

Nothing

Everything. A beautiful clean and friendly hotel

Stayed in July 2024

Breakfast was expensive and needed to be pre-booked. We thought we would be able to have a just a coffee and croissant as we saw a advertisement for this, however this also needed to be pre-booked. We were told to pre-book so our fault but we made the incorrect presumption that coffee and croissant would be fine.

We had a wonderful stay at this hotel, perfectly located at the top of Alpe d'Huez. The room was spacious enough for all of us, featuring a kitchenette and three balconies, which were perfect for our bikes. We could store them safely without any worries. The staff were friendly and recommended some excellent restaurants. The hotel also had a simple bar for much-needed drinks and washer-dryer facilities, which were very welcome. Overall, it was a great hotel experience!

Stayed in June 2024