Reviews of Comfort Aparthotel Les Hauts d'Annecy 3 stars
16, rue du Champ de la Taillee, 74600 Annecy, France

Loading
Guests also reviewed these properties:
Vienna, Austria
Jomtien Beach, Thailand
Selva di Val Gardena, Italy
Saint Petersburg, Russia
San Vito lo Capo, Italy
East Grinstead, United Kingdom
Pontiac, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewConvenient stopover. The cooking facilities saved having to go out to eat. Safe car parking (although at extra cost)
The accommodation is a bit cramped and dated especially the bathroom
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewIt was a great location for exploring the local area.
Nothing
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThere is a kitchen.
Nothing
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNice view. Enough space for family of 4. Cheap parking by the hotel with plenty of spaces.
One of the TVs didn't work.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff is kind and attentive. The rooms are clean with everything you need. I loved the kitchen area in the rooms.
Nothing.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe spent one night at Appart’City Annecy Seynod before heading off to explore the French and Italian sides of the Alps, and it turned out to be just what we needed. Yes, it’s a little outside of the centre, but we knew that going in. It took us around 30 minutes to walk into Annecy, which was absolutely fine on a warm summer evening. The upside is that you’re away from the crowds and have easy access to the main roads if you’re continuing your journey. Honestly, I’m surprised by some of the negative reviews. For the price, it’s excellent value. We got exactly what we expected: a simple, functional room with everything we needed for a short stay. The bed was comfortable and we had all the basics covered. It’s not luxury—but that’s not what we booked. Parking was a huge bonus, and far cheaper than trying to park in central Annecy, which made things much easier. The staff were very friendly and welcoming, which made check-in and check-out smooth and stress-free. If you’re looking for a budget-friendly base to explore Annecy, this is a solid choice. Don’t expect five-star luxury, but do expect friendly staff, comfortable rooms, convenient parking, and excellent value for money. For us, it worked perfectly as a stopover before heading deeper into the Alps.
The only downside was that the bathroom could have been a bit cleaner, but overall it was good value for money and worked perfectly as a stopover.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was clean, the staff was very nice and helpful. Our studio kitchen was small, but well equipped with everything we required.
Accommodation was a bit further away from the city centre, however it was accessible via bus.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood value for money, very clean and well kept.
The handyman walked into our room without even knocking and kept trying to explain what he needed to fix even though we were in our underwear. The front desk was not very attentive and tried to charge us, even though we had already paid for the booking.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice staff, very good place, all transportation to tourist places in Annecy is available by bus and close
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe view is beautiful and have good kichen facilities in the room.👍
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThis hotel was very clean and comfortable, the kitchenette was handy. The staff were very helpful and let us check in earlier than stated. Parking on site was ideal.
The location was a little far out, however, the bus stop was a 5 min walk, where the buses ran regularly and took about 12 mins into the centre of Annecy.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWe liked the room, the breakfast and the parking.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI can only highlight the staff, they are friendly and responsive. The bed was confortable. I would only recommend this "hotel" for a very short stay, sleep and run away. Parking is cheap and is quite big.
NO AIR CONDITIONING!!! I know it is not listed in the amenities, but it should be clearly stated that they don't have it, I would have not reserved the rooms if I knew, we are in the middle of a heatwave, and it was impossible to sleep, luckily it rained in the evening. They offer a fan for a small deposit, but we did not use that either, see the picture, it was full of ooze, might have never been cleaned. The breakfast is very basic and if there are more than 10 people at a time they run out of everything, and the person attending the breakfast room cannot replenish quickly enough, so go spend your hard earned money someplace else. Our room had seen its last refresh somewhere in the 70s, i'm hoping they have renewed rooms somewhere in the other parts of the building. Not even a water bottle in the room. 3 stars is too generous, more like 2. It is quite far from the center, 12min by car.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room was clean & had all the required things.
It was already mentioned while booking but they dont have either AC/Fan & it was difficult to keep window open so was bit suffocating. Thankfully weather was merciful. Also location is quite far from main town but there are buses that go from nearby place
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery fair money for what they deliver. Very cheap parking and welcoming staff.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review