Reviews of Hôtel Les Chalets de Philippe avec Jacuzzis Privatifs

Thank you so much for your amazing review! We are absolutely thrilled to hear that your stay with us was "out of this world" and that you would "100% return." It is a true honor to be called the most incredible place you've stayed in many years. We are delighted that you found our hotel to be a "hidden gem" and that you enjoyed every aspect of your experience. Your kind words are the greatest reward for our entire team. We look forward to welcoming you back to our "fabulous" hideaway in the future!

Thank you so much for your amazing review! We are absolutely thrilled to hear that your stay with us was "out of this world" and that you would "100% return." It is a true honor to be called the most incredible place yo… Show more

Thank you for taking the time to share your experience with us, although we are deeply dismayed by the issues you encountered. Please accept our most sincere apologies for this unacceptable situation. What you have described in no way reflects our service standards, and we are appalled that the cabin you were assigned did not match your reservation and was in such a poor state of cleanliness. We are also shocked by the lack of professionalism and impoliteness you described from our reception team. Such behavior is unacceptable, and we will immediately take measures to address this issue internally. To us, your reservation is a promise, and the fact that we did not honor it is an unforgivable error on our part. We completely understand your disappointment and frustration. We take your comments very seriously and will do everything in our power to regain your trust.

Thank you for taking the time to share your experience with us, although we are deeply dismayed by the issues you encountered. Please accept our most sincere apologies for this unacceptable situation. What you have described in no way refl… Show more

Thank you for your feedback. We're glad to hear that you found our location to be good and the food to be excellent during your one-night stay, even though you felt it was expensive. We sincerely apologize for the disappointment regarding the size of your room. We understand that you were expecting a chalet-style room and that the small size was a surprise. We strive to accurately represent our accommodations on all booking platforms and regret that we failed to meet your expectations on this occasion. Our chalets and rooms vary in size and style, and we will review our descriptions to ensure they are clearer for future guests. Your feedback is valuable to us, and we hope that despite the issue with the room, you were still able to enjoy your time in Chamonix. Sincerely, The Les Chalets de Philippe Team

Thank you for your feedback. We're glad to hear that you found our location to be good and the food to be excellent during your one-night stay, even though you felt it was expensive. We sincerely apologize for the disappointment regard… Show more

Dear Guest, Thank you for sharing your feedback following your stay at Les Chalets de Philippe in Chamonix. We are truly sorry to hear that the room size and bathroom layout did not entirely meet your expectations. Our authentic, historic chalets offer a unique charm and immersion into the alpine nature, which sometimes comes with specific configurations. We take note of your comments as we continuously strive to enhance our guests' experience. You are absolutely right; Les Chalets de Philippe is a true haven of peace, close to nature and its splendor. Our privileged location, slightly set back from the bustle of Chamonix Mont-Blanc, is precisely what many visitors seeking calm and serenity appreciate. However, we understand that this might mean being a bit further from services and shops for others. We always aim to clearly indicate this aspect on our website so that our guests can plan their stay with full awareness. We hope that despite these points, you still hold beautiful memories of your time in our luxury hamlet hotel in Chamonix. The Team at Les Chalets de Philippe Hotel Restaurant & Spa

Dear Guest, Thank you for sharing your feedback following your stay at Les Chalets de Philippe in Chamonix. We are truly sorry to hear that the room size and bathroom layout did not entirely meet your expectations. Our authentic, historic… Show more

Dear Guest, Thank you for sharing such a detailed review of your stay at Les Chalets de Philippe. We're delighted to hear that you appreciated the "very unusual" character of our property, describing it as a true haven of peace away from the bustle of Chamonix. We take your comments regarding property maintenance very seriously. We sincerely apologize for the issues you encountered with the shower door in your "Les Barrates" chalet and the condition of the stair railings. Your comfort is our top priority, and our maintenance teams will conduct immediate checks and repairs to ensure the quality of our facilities. Regarding the jacuzzi, we regret that it wasn't at the desired temperature upon your arrival. We strive to prepare them for our guests' arrival and will review our procedures to prevent this inconvenience. Access to the jacuzzi is indeed an additional charge, and we understand that the perceived value can vary. We are also truly sorry that our breakfast did not meet your expectations, particularly concerning the muesli. Your feedback is invaluable, helping us continuously improve our offering to be more varied and to meet the high standards we aim to provide. Finally, we apologize for the disturbance caused by the weeding work in the evening. This was an oversight on our part, and we will adjust the scheduling of these tasks to take place during the day, when most of our guests are out, to preserve the tranquility of your stay. We hope that despite these inconveniences, you will still keep pleasant memories of your time with us and that we will have the opportunity to fully regain your trust during a future visit to Les Chalets de Philippe in Chamonix. The Team at Les Chalets de Philippe

Dear Guest, Thank you for sharing such a detailed review of your stay at Les Chalets de Philippe. We're delighted to hear that you appreciated the "very unusual" character of our property, describing it as a true haven of pea… Show more

Dear Guest, We're absolutely thrilled to read your wonderful feedback! It's fantastic to know you loved stepping back in time with the picturesque and historic charm of our hamlet, and appreciated our peaceful location "a bit out of town" in Chamonix. We're especially delighted that you enjoyed the luxury of your private jacuzzi! Creating those moments of comfort and relaxation amidst our unique setting is exactly what we aim for. Your "no complaints" comment is the highest praise we could ask for! We can't wait to welcome you back for another unforgettable and comfortable journey through time at Les Chalets de Philippe!

Dear Guest, We're absolutely thrilled to read your wonderful feedback! It's fantastic to know you loved stepping back in time with the picturesque and historic charm of our hamlet, and appreciated our peaceful location "a bit … Show more

Dear Guest, Thank you for your wonderful review! We're absolutely thrilled you found your stay "Brilliant and magical" at Les Chalets de Philippe. It means a lot to us that our team and/or owners were perceived as so charming and accommodating – that's truly what we strive for. We greatly appreciate your feedback regarding the food options, especially given our unique location, which offers peace and quiet a little further from the main town and shops in Chamonix. We understand the convenience of having more "grab-and-go" or "snack" items like fries or pizza available. While our current focus is on a more refined gastronomic experience at Alpine Garden Restaurant, your suggestion is valuable. We will certainly consider how we might be able to offer more flexible and easy dining options for our guests in the future, even if it requires exploring new possibilities. We hope to welcome you back soon for another magical experience in Chamonix!

Dear Guest, Thank you for your wonderful review! We're absolutely thrilled you found your stay "Brilliant and magical" at Les Chalets de Philippe. It means a lot to us that our team and/or owners were perceived as so char… Show more

Dear Guest, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beautiful views and found our property to be a unique and charming place with original facilities in a lovely location here in Chamonix. We sincerely apologize that your three-course gourmet dinner took longer than expected. We understand that waiting for two hours can be frustrating, and this is certainly not the dining experience we aim to provide at our gastronomic restaurant. While our culinary approach emphasizes fresh, seasonal ingredients and meticulous preparation, we are always striving to balance this with efficient service. Your feedback is invaluable, and we will address this with our kitchen and service teams to ensure a smoother and more timely dining experience for our future guests. We hope that despite this inconvenience, you had an otherwise delightful stay and will consider visiting Les Chalets de Philippe again.

Dear Guest, Thank you for your wonderful review! We're so pleased to hear you enjoyed the beautiful views and found our property to be a unique and charming place with original facilities in a lovely location here in Chamonix. We sinc… Show more