Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Rhône-Alps hotel reviews
  4. Genas hotel reviews
  5. Reviews of Mercure Lyon Genas Eurexpo

Reviews of Mercure Lyon Genas Eurexpo 4 stars

36 Rue Antoine Pinay-BP 21, 69740 Genas, France

#8 of 12 hotels in Genas

Guests' Choice

Review score

Based on 53 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 August 2025

    9.0
    Friendly boutique hotel with lovely restaurant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have liked 2 key cards for the room and the ac was tricky to work. Would have liked some milk for hot drinks

    Pool, staff friendly, welcoming reception area with games and lovely seating. Comfortable bed, separate toilet

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Excellent place for a stop over on the holiday route
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    - no lights for reading in bed - the breakfast is great but the breakfast area is not practical at all - no space for putting your plate when filling it….. a very difficult exercise

    - The beds are ultra comfortable - The large room - The large bathroom - The friendly staff - The nice garden/patio

    Stayed in August 2025

  • Reviewed: 27 July 2025

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Taps leaking

    Facilities was good and free to use and food was good in the restaurant

    Stayed in July 2025

  • Reviewed: 23 March 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Safe parking, comfortable, friendly hotel

    Stayed in December 2024

  • Reviewed: 8 February 2025

    7.0
    Efficient tried to have soul in soulless functional manner staff were accommodating
    • Leisure trip
    • Family with young children
    • Privilege Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Location at weekend at things being closed

    Good location for travel shame the restaurant was closed at the weekend from from Friday night not a lot around

    Stayed in January 2025

  • Reviewed: 28 December 2024

    9.0
    Very comfortable hotel in a fairly quiet area.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and quiet, very pet friendly. Very comfortable bed. Dinner in the restaurant was excellent! It was a very good hotel for me as a dog owner. We particularly enjoyed that the hotel is near an airport: no fireworks!

    Stayed in December 2024

  • Reviewed: 10 September 2024

    8.0
    Great motorway stopover ticked all our boxes for security, comfort and location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything great as we didn't need access into Lyon city centre.

    We liked the comfy room, good bed, air con, clean bathroom etc to be expected from this chain. Pool was a bonus and we appreciated the secure parking. There were families with small children so it must get high marks there as well. Staff were exceptionally helpful, friendly, professional and to be commended. Good people clearly well trained to a high standard so BRAVO!! We had to hunt to find an open grill place for dinner as august closures meant the very few restaurants we could find were shut. Perhaps worth reconsidering the in house restaurant if we were to return. The location is airport friendly and easy for motorway access. Have no illusions that you are in the city as you are in conference centre territory on the outskirts. We didn't breakfast so can't comment.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Really enjoyed our time here! Would love to stay again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It is a bit remote with not a lot surrounding it but then again that’s not the hotels fault

    Close to bus stops making our commute easy as we went from city centre to stadium near by & then the return journey to the airport

    Stayed in May 2024

  • Reviewed: 13 July 2024

    8.0
    Great location, nice rooms, free parking and lovely breakfasts
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The waiter who took our dinner order did not pass on our requirements so we ended up with the wrong food. Another waiter apologised and sorted it for us, but we didn't get an apology from the waiter who made the error.

    Great location, close to airport. Comfortable rooms, quiet. Lovely breakfast where we could our own eggs! Accommodated vegan and dairy intolerant diets by adapting one of the meals on offer.

    Stayed in July 2024

  • Reviewed: 7 June 2024

    8.0
    Clean room and comfortable bed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is outside of the city, so you will have to get a bus + tram (around 45 mins) to go in to the city centre.

    Clean room and comfortable bed and close to McDonald’s. We booked this hotel because we went to the concert at Groupama Stadium and it’s only 10 minutes drive to get there.

    Stayed in June 2024

  • Reviewed: 18 March 2024

    9.0
    we would stay there again it is well placed for us, between UK and Italy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was very comfortable, our dog stayed with us and we were able to take her into the garden. The breakfast was tasty but they ran out of bacon.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Breakfast was not that great. Very little choice. It was a disappointment compared to other Mercure hotels I stayed.

    Hotel in general was good. Also the rooms were nice, clean and comfortable.

    Stayed in February 2024

  • Reviewed: 8 December 2023

    9.0
    Great service overall, including the restaurant.
    • Business trip
    • Group
    • Privilege Room with Double Bed
    • Stayed 1 night

    The only issue was, despite trying everything and following the very detailed instructions, I could not get the temperature lower in my room. So I slept with the window open a crack.

    Reception staff were superb - best I have seen in years - friendly, efficient and helpful. The layout of the room was really well done. LOVED the foam pillow (as pillows are always rubbish everywhere I travel). I slept really well with a comfortable mattress/pillow combination.

    Stayed in December 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows a bit bulky. Why not have two chairs in a room for two people?

    Huge room, comfortable bed, lovely shower

    Stayed in August 2023

  • Reviewed: 8 May 2023

    8.0
    Good clean hotel with great restaurant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a constant zoom om te room or the building Could be quite annoying but i used airplugs to sleep

    Spacious Very good restaurant Easy to park your car At convenient distance of Lyon

    Stayed in May 2023

  • Reviewed: 8 March 2023

    8.0
    perfect for one night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    efficient, close to airport, good room size. excellent breakfast and good dinner

    Stayed in March 2023

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Corporate business hotel,

    Hotel lovely and modern decor. Beautiful garden with pond and tables outside

    Stayed in August 2025

  • Reviewed: 30 June 2024

    10
    Excellent customer service
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were exceptionally welcoming and friendly to us.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I asked the receptionist to be woken up at 04:30, no one called, I went down to the reception where I thought there was a receptionist, while I was waiting for the taxi, I left my luggage in the lobby, and I went out to smoke, the doors being blocked from the outside I could not re-enter the hotel to retrieve my luggage and the taxihe arrived and tried to help me but no one was there. After 20-30 minutes I continued to knock on the window for someone to come and open to retrieve the luggage, I risked losing the plane, in the end the receptionist woke up and unlocked entrance door,

    Stayed in May 2024

  • Reviewed: 16 July 2023

    1.0
    It would have been great but the manager was beyond rude and offensive
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel Manager was very rude and also it would have been helpful if they were organized and could reserve the electric charge vehicle spot

    Stayed in July 2023

  • Reviewed: 23 June 2023

    2.0
    I will never come back, I will advice to not booking at Mercure Genas
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor food quality Very poor food choice (same menu every day) no Canal Plus channel TV Despite I was in half board I was forced to pay the launch if it was above 30€ - it is a real shame !!

    Nicole at the restaurant was very professional

    Stayed in June 2023

  • Reviewed: 18 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was great value for money. Friendly staff. Comfortable and spacious room. Excellent restaurant.

    Stayed in February 2023

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: