Reviews of Maison ÉGLANTINE Historic 4 star with Air Conditioning 4 stars
23 Rue Jules Sauzède, 11000 Carcassonne, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewCommunicative and accommodating host who net us at apartment and was available on WhatsApp throughout. Apartment was clean, well decorated and un a good location.
Nothing, it was all great.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewExcellent communication. Warm welcome by Gregory. Outdoor space. Great location and quiet, although near centre. Comfy flat with two toilets. Stylish and clean. The bottle of wine was much appreciated.
Nothing to dislike.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewElegant property very French. It had everything beautiful amenities furnishings and plenty of space
Nothing
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe host was exceptional - we had our original train booking cancelled and we caught an earlier train. I contacted Gregory and we were allowed an earlier check in
Nothing
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewSpace, quiet, terrace, air con, communication, they had thought of everything you could possibly need
Nothing!!!
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewBeautiful apartment, well presented with a fun vibe. Everything was clean and well organised, cute little balcony to sit out on and enjoy a class of rosè. In the heart of the city, close to the market and eateries.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewAnn and James were so kind and helpful. They went out of their way to ensure that everything was 100%. Amazing hosts.
We did not have a car but we ventured to surrounding towns and cities by train. The property is very close to the train station.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewAbsolutely fantastic. Greatest hosts ever. Comfortable and so handy location wise. Absolutely amazing! You should experience this. Absolutely!
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewThe property was absolutely charming, very spacious, well equipped and clean. The bed and pillows were very comfortable. The location was fantastic with shopping, great restaurants and tourist attractions all within close walking distance. The hosts Ann and James were the most friendly , helpful hosts who could not do enough to ensure we had a lovely stay. They treated us like visiting family rather than paying guests!
Nothing at all.
Thank you it was a pleasure to meet you both
Reviewed: 10 October 2024 · Stayed in September 2024
Verified reviewlocation excellent, property historic with charm, very close to restaurants, walkable distance to the castle, owners Ann and James were brilliant ,very supportive, informative and helpful. Had a wonderful time.
vegan scene limited, but we managed to find some lovely food so no real problems.
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewFantastic property , stylish , quirky and so comfortable. Great location quiet but close to everything you need.The added bonus of the terrace too!
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewWe thoroughly enjoyed our stay in Carcassonne and the apartment - central location, very quiet yet within walking distance of the main square, castle and old city, train station and canal du midi. The apartment was clean and very well equipped and the bed was comfortable. The apartment was in an historic building with its own sheltered courtyard and the decor was attractive and quirky. Ann and James were fantastic hosts and shared tips, advice and restaurant recommendations, which led to us enjoying some great experiences and meals!
Nothing, definitely hoping to be back!
Thank you both it was lovely to meet you
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewThis has to be one of the nicest, luxurious, spacious, creative apartments that we have ever stayed in. It oozed class and history, it was such an adventure, the court yard, air conditioned large bed room which was en-suite, huge living room, fully equipped kitchen and our own private terrace. the apartment was steeped in history and culture, the furniture was amazing and it was just such a relaxing place, we really enjoyed staying there. Ann was an exceptional hostess, she gave us so much information before we arrived and if we had any questions while we were there she replied to us immediately. Ann was superb.
What we did not like was having to leave, it was difficult leaving such a beautiful apartment behind us and we will be back for sure.
Wow! Thank you so very much
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewThis beautiful old property was comfortable and modern inside. The layout worked well. It is located in a nice area only a few minutes from bars and cafes. A really nice vibe.
Nothing.
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewEverything it was so spacious and had every amenity tv with lots of options we could get Netflex which was an added bonus The bed was so comfortable we slept for over eleven hours The apartment was in easy access to everything The hosts were super helped us in every way collected us from the airport and dropped us to the train station.
Nothing everything was A1
Thank you and wonderful continued trip
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewEverything
Nothing
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewVery nice apartment in a convenient and quiet location not far from the centre of town. The apartment is well equipped to high specification and has a nice outdoor seating area. The bed is large and super comfortable. The host is very attentive and helpful. I would not hesitate to stay there again.
Thank you so much
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewAnn the owner met us at the airport, brought us to the apartment, gave us all the information we needed on arrival and even after booking initially Ann sent us loads of information about the area. Ann and James are really friendly, really great hosts. The apartment is beautiful, very clean, old style high ceilings, high curved wooden doors, lovely decor and a fully equipped kitchen. There's a little balcony off the kitchen, perfect place to have breakfast... Very comfortable bed, modern shower room and separate toilets, plenty of storage...We went to the fruit and veg market down the road and bought lovely ingredients for Sunday lunch.. great cheese shop, bakery, butcher, and loads of small specialist shops and restaurants. The bakery up the hill from the apartment bakes enormous croissants, so delicious... We loved sitting in Place Carnot sipping wine and watching the world go by... We went on a boat on the Canal du Midi and went through the locks, very interesting, we visited La Cite which is amazing... we walked everywhere.. The train station is a short walk from the apartment and we took a train to Narbonne which is a beautiful heritage town about 50 minutes away. I really can't say enough about this apartment and Ann and James... James duly delivered us back to the airport for our return journey...We had a wonderful holiday in a great apartment...
Nothing
Thanks so much for taking the time to write this great review!
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewLoved everything about the apartment, beautifully decorated, fully fitted with everything you could need and spotlessly clean, with a lovely outdoor terrace too and also very close to all amenities. The hosts James and Ann were exceptional too, providing lots of useful information in advance and even meeting us and returning us to the airport.
Not applicable !
Thank you both !