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Reviews of L’alsace

1 Rue d'Alsace, 11000 Carcassonne, France

#56 of 584 Holiday rentals in Carcassonne

Guests' Choice

Review score

Based on 41 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.5

  • Staff

    9.2

  • Value for money

    9.5

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 August 2025

    10
    A gem of a place
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Very little, we couldn't quite get cold air from one of the bedroom air con units.

    A beautiful gem of a place overlooking the castle. The apartment is very comfortable with a wonderful wrap around balcony. The beds were exceptionally comfortable, and the outside shutters ensured a dark room when the sun came up. I would highly recommend.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    9.0
    Ok,
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was no soap, shower gels etc in bathroom, only one roll of toillet paper and only one capsule of coffee. Downstairs neighbour came up at 9am to complain about the noise, said he couldn't sleep. We were quite, just woke up 🤔 App Apartment is on the top floor, no elevator.

    Great location, great view.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No lift and up 4 flights of stairs. No toiletries, one toilet roll and dishwasher tablet and no kitchen roll for 3 nights.

    Well furnished property, in a good location, close to the castle and town. Free parking

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Stayed in June 2025

  • Reviewed: 5 May 2025

    9.0
    Clean modern apartment with fantastic views.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment is in a quiet neighbourhood with very little traffic noise. The balcony goes all around the apartment and gives fantastic views of the castle and river. It was clean and has been decorated tastefully. The owner was very helpful and super prompt at replying to enquiries.

    Stayed in May 2025

  • Reviewed: 2 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was perfect for our holiday needs.

    The apartment was perfect for our stay. It had everything we needed for our short stay. Lovely living room area with TV, well kitted out kitchen with microwave, cooker dishwasher, plenty of cutlery and crockery. Lovely shower room with washing machine and a separate toilet. The bedrooms were comfortable and beautifully decorated with doors leading onto to the wraparound balcony and views of the castle. The apartment was within walking distance of the centre and the castle.

    Stayed in January 2025

  • Reviewed: 3 October 2024

    8.0
    I would happily return to the property. Good location for most things.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I had a slight issue with key collection. Several emails sorted out the issue

    Lovely quiet area, felt safe and secure. Property had everything you need for a short stay. Kitchen area clean and easy to use. Excellent shower, water lovely and warm. Car parking spaces readily available. Comfy clean beds.

    Stayed in October 2024

  • Reviewed: 21 September 2024

    9.0
    Excellent value, comfortable clean and spacious apartment. 4 people stayed there and it felt spaciou
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Only downside was the 69 steps to the top floor apartment. However the views were lovely

    The lockbox was further away from the property than we expected but easy to find with google maps. Good 300 metres away.

    Stayed in September 2024

  • Reviewed: 23 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great location ..comfortable and perfect for a family trip. Loved the balcony with views of the walled city

    Stayed in July 2024

  • Reviewed: 28 June 2024

    10
    Short stay in beautiful Carcassonne!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    A beautiful, well design and appointed apartment! Spacious, esthetically pleasing and very clean. The kitchen was well equipped. The balcony that wrapped around was wonderful and we were able to dry off the laundry. Close to both the lower as well as the upper town. Carrefour was 10 min walk. Had also a parking place.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Wish I could take this apartment on all our stays !
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Was on the top floor so views stunning but stairs access only

    Level of finish and attention to detail exceptional -comfortable, well located stunning view of the medieval city and an easy walk to all the points of interest

    Stayed in March 2024

  • Reviewed: 5 June 2024

    9.0
    The perfect city base
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Balcony is sparsely finished with a table and four chairs and could do with more comfortable furniture etc.

    A well considered apartment with modern design and perfectly located for exploring the city and beyond. Parking was always available onsite or free on road where there are plenty of spaces. Amazing view of castle from wrap around balcony. Stairs are not a problem and great exercise.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    10
    Great central location with off site parking
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property was very central. The apartment was a good size. The owners were extremely helpful

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Beautiful apartment and view if you don’t mind the stairs
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the 5 set of stairs carrying out suitcases. The apartment is in the top floor maybe that’s why you get great view, but an elevator would have been nice

    Clean, modern, spacious and the view from balcony was the best!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    The apartment was well presented and quiet with a great outlook
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The 4 flights of stairs which were a challenge for ageing guests.

    Plenty of room and ample amenities

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Everything is "just right". Designer apartment.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It's on an upper floor. I'm 70. And first day I admit I trudged those stairs. By day #3 my body adapted and I had no problem with stairs. Yep, no problem. You will adapt too - so no complaining. Besides, you have the most awesome view of the walled city in Carcassonne. The photos ARE true. That is really the view from this apartment.

    I LOVED this apartment. It is beautifully renovated two bedrooms in older apartment building. Everything is "just right". It has the appearance of an interior designer. Attention to detail for everything. It's spotless. Clean linens & towels are provided. The building is very quiet. The neighborhood is safe. Parking is very easy on either Alsace street or the diagonal parking spots along the canal. The streets are mostly wide in this area of town. No problems getting around if you have GPS. I walked 22 minutes to the Walled City. Glad I did. Great restaurant down the block. L'Opale. Staff made me feel welcome. Chef explained all menu items. ( In English).

    Stayed in May 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location, the comfort, the big size, the decoration, the bathroom. To be a 10 will need a lift and have views from inside the laundroom! Maybe an easier way to collect the keys (it was fun though). Honestly, it is a very good place to stay!

    Stayed in March 2024

  • Reviewed: 5 November 2023

    10
    Brilliant apartment in a great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Nothing, everything was great.

    Really stunning apartment in a super location. The apartment is spotless, well furnished and has everything you need. A great location with a brilliant view of the castle. We really enjoyed our stay here and would definitely recommend this apartment. Plenty of parking is available just outside.

    Stayed in November 2023

  • Reviewed: 30 September 2023

    10
    Would highly recommend. Although the steps were an issue the apartment was worth it
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    64 steps up to the apartment

    Excellent well equipped apartment. Everything was clean, modern and comfortable. Excellent shower Great location for the castle. Beautiful view of the castle from the balcony.

    Stayed in September 2023

  • Reviewed: 19 July 2023

    10
    Fabulous apartment
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not an issue for me, but the stairs might not suit those with mobility issues as the apartment is on the top floor and I didnt see a lift. Other than that I couldn't fault it.

    This apartment is an absolute gem! Super clean, everything in immaculate condition and the view from the balcony is fab. You can walk along the river to the old Cite or 10 minutes at the most to the shops and restaurants. I would definitely stay here again. 😃

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Overall a really positive experience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The only downside was there was no lift , we had travelled for a few weeks to different locations and had many large suitcases to lug up 5 flights . Thankfully it was worth it when we got into the apartment.

    The apartment was lovely , even nicer than the photos, lots of room and fab views .

    Stayed in July 2023

  • Reviewed: 17 June 2023

    9.0
    Fantastic balcony views
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Naturally,the stairs, but that's normal for most of Europe. Was disappointed that I had to go to store just to get coffee. There wasn't any at all and when I contacted the manager?? Was told , they don't supply anything.😔 Also Kinda stingy on toilet paper, didn't have enough to make it through the day..and other supplies,which was not expected. One towel per person made it difficult since we were there for over a week. I blame that on manager,not the owner, as he was very helpful when we had a AC issue. He got it fixed right away.. I would go again, just bring basic supplies.. just in case. But the Wonderful views and balcony made up for it with the very nice evenings.

    Right on the river with trails and just over the bridge to Citi of Carcassonne. Few blocks away from old town center square with resteraunts and stores. Nice renovation in Apt. Very clean and efficient.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights

    We had to go buy toilet paper on a Sunday - not easy! - because there wasn't sufficient provided.

    Air conditioning worked well. Excellent price. Excellent view. Excellent location.

    Stayed in May 2023

  • Reviewed: 4 June 2023

    10
    Great!!!!
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Bit of a walk up, but well worth it!

    Everything was beyond expectations! Magnificent terrace with exceptional views, modern facilities. Perfect.

    Stayed in June 2023

Showing 1 – 25

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