Nothing to dislike

Convenient location, relaxing atmosphere . In particular, Cyrielle and her team was very creative at providing after ski entertainment. Great job!

Stayed in April 2025

Parking is quite expensive.

Felt so welcomed upon arrival. Spa was easy to get appointments and treatment was excellent. Breakfast was very good - especially the egg selection.

Stayed in April 2025

Wifi is very old and slow, its time to change your routers!

Stayed in April 2025

Staff were sensational. Location just perfect. Lovely decor. Highly recommend. Will be coming back.

Stayed in March 2025

Cute mountain resort with comfortable rooms, very nice lobby, good breakfast (except the coffee unfortunately) and a very nice spa with jacuzzi, steam room and dry sauna

Stayed in March 2025

Location, team, overall atmosphere, attention to the details

Stayed in March 2025

Good, directly at the sky lift, good bars around

Stayed in January 2025

Difficult to find fault but if I had to, it would be that access to the balcony was a bit clunky, you have to step up on to an air vent. I’m splitting hairs here though really.

Perfect location, right by the lifts and green slope to get you down to the main hub. Beautifully traditional. Comfortable rooms. Clean as a whistle. Convenient. Great staff. Great breakfast and two lovely restaurants. Hard to fault the hotel. We will be back. Our best skiing holiday ever.

Stayed in February 2025

The breakfast was excellent

Stayed in January 2025

Some of evening meals were not as good as we remember on previous visit.

Excellent breakfast ,plenty of variety and freshly cooked eggs etc

Stayed in January 2025

Atmosphere, friendly & helpful staff, facilities, location - all excellent

Stayed in March 2024

G

Location is perfect, middle of everything. You can ski in every valleys with out long travel.

Stayed in March 2024

Formal restaurant did a very good meal. The staff were in traditional dress which gave a very nice ambiance to the hotel and were exceptionally helpful and friendly. Warm and friendly hotel with comfortable surroundings right on the slope.

The breakfast was very poor with the only option of a cooked breast being eggs by a chef. It would be much better if self service with sausages and bacon eggs and beans etc. as done in other hotels constantly topped up by staff. Had to repeatedly ask for coffee we weren't asked what we wanted. The breakfast spoilt the whole exceptional experience of staying in this hotel.

Stayed in February 2024

Nothing

The staff are so helpful and friendly and the hotel Manage Ms Serial (if spelled right) was so nice, corporative and supportive. She helped us in every single way

Stayed in February 2024

Good

Stayed in January 2024

Lovely polite service , very attentive and great location.

Stayed in April 2023

Slope side rooms quite noisy due to night club.

Lovely staff. Great facilities and location.

Stayed in March 2023

nothing

I liked most the security on the slopes and the signage.

Stayed in March 2023

great location, cosy, friendly staff.

Stayed in March 2023

Excellent staff could not be more helpful. Great location. Very pleasant stay.

Stayed in March 2023

Wi-Fi

Everything

Stayed in March 2023

I have no complaints, as any minor discomforts are greatly outweighed by the attentive staff and management.

The staff was extremely friendly and made the stay exceptional. The food is stellar: from a fantastic breakfast to the wonderful late-afternoon pastries in the lobby, the attention to detail was perfect. Our three dinners at La Table were amazing too, absolutely recommend. For skiing, the on-site ski locker room is great, loved that it's on ground floor, right off the hill and next to the lobby. Also note that there are multiple lifts to access right outside the hotel. Apres-ski bars are right there as well, if you wish to stay outdoors and people watch in the afternoon. The room was also fantastic: comfortable mattress and pillows and plenty to space to unpack and relax. Even a room balcony, if you wish to step out to preview the day's weather. The singing two nights in the lobby was enjoyable and fun, and love that the staff have multi creative talents!!

Stayed in March 2023

Accepting Ruzzian customers during the Ukrainian war

The friendly staff, cozy living room, the food

Stayed in March 2023

we were disappointed as we had a mountain view (Valley view previously) and there was incredibly loud music most nights that went on until 5am. The room was also so hot despite us turning off the heating (and then the room service team kept turning it back on!) but because of the noise we couldn’t open the window. Getting no sleep when you have paid thousands for a room is just not good at all. I realise this is slightly out of the control of the hotel but they need to address the stuffiness of the rooms. We ate in the hotel restaurant one evening and the service was awful. Again I assume short staffed as one waiter seemed to be ran ragged looking after several tables. We waited 25 minutes for an extra glass of wine, in the end they gave it us on the house but really it was not great

Location amazing, breakfast fabulous. Room was so clean and the daily cleaning was excellent. Staff freindly and a really nice atmosphere. We love this place :-)

Stayed in March 2023