Reviews of Hôtel Alparena & Spa - 4 étoiles 4 stars
Les Eucherts Quartier de L'averne, 73700 La Rosière, France

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Reviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBeautiful hotel. Really very nice rooms (size, balcony, view, decoration,...). Breakfast is very good. Super nice manager and staff. Amazing spa with outside hot bath and sauna with the view on the mountains... Location.
Opening hours of the swimming pool (not early enough in the morning). 10AM check out. The rest is absolutely perfect !
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewBreakfast in the Hotel was excellent.
Nothing to dislike.
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewThe hotel offers excellent service. Moreover, both the breakfast and dinner in the restaurant are quite impressive. Additionally, the hotel features a Ski in & out facility!
Thank you for your feedback! We are delighted that you enjoyed your stay and the ideal location of our hotel for skiing! See you soon ;)
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewLocation
Not educated staff. Especially. during breakfast. Very poor breakfast for 4starr hotel . Moreover staff wasnt able to take dirty dishes from table .
Thank you for your feedback, we are sincerely sorry that you did not enjoy breakfast at our establishment. We will take note of your comments to improve the quality of service. We look forward to welcoming you again to demonstrate the quality of our establishment
Thank you for your feedback, we are sincerely sorry that you did not enjoy breakfast at our establishment. We will take note of your comments to improve the quality of service. We look forward to welcoming you again to demonstrate the qua… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in July 2024
Verified reviewIt said that there was air conditioning and there wasn’t
Thank you for sharing your opinion. We are sincerely sorry that you missed the air conditioning during your stay. Our building benefits from high quality insulation and the high altitude of the resort at more than 1800m above sea level, which is why it was decided at the time of construction of the building not to install an air conditioning system. . Hoping that this detail has not affected the quality of your stay too much, we hope to have the opportunity to welcome you again in order to demonstrate the quality of our living spaces in winter as in summer.
Thank you for sharing your opinion. We are sincerely sorry that you missed the air conditioning during your stay. Our building benefits from high quality insulation and the high altitude of the resort at more than 1800m above sea level, wh… Show more
Reviewed: 7 April 2024 · Stayed in March 2024
Verified reviewReviewed: 6 April 2024 · Stayed in April 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewExceptional staff and high quality in every aspect . Nothing was too much trouble.
Nothing.
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewThe hotel itself is very nice. Loved the rooms. Our room was a little on the small side but that wasn't an issue. Rooms are nicely decorated and very comfortable - you have everything you need and more. Very comfortable bed. Ski-in, ski-out is a great plus. Nice and quiet location. The cleanliness of the hotel is top notch.
There is room for improvement in the restaurant department. Breakfast is exactly the same every day, and you don't have many choices (no vegetables besides slices of cucumber and tomatoes). There is no fruit prepared and cut, just a bowl of bananas, oranges, and grapes. You won't leave hungry, but for a 4-star hotel, a little more is expected. The coffee at breakfast is very poor and needs immediate attention. Dinner service is very quick, perhaps sometimes too quick for a fine-dining experience that is being attempted to be mimicked. Unfortunately, the quality is not quite there... Some dishes are great, some are a letdown. The majority of the clientele is French-speaking, but it couldn't hurt to pay a little more attention to the English translation of the dinner menu. For instance, "Lamb mice" (sic!) was actually a lamb shank :) The spa area is just okay. There is one pool, two jacuzzis, a couple of saunas, but unfortunately, there is no seating area for those who would like to catch a break in between sauna sessions and don't want to spend it next to the pool where there are splashing children around.
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewThe hotel offers a wonderful panorama
The breakfast is very poor and of poor quality with a minimal selection of food.All saunas and jacuzzis are not working in the SPA VIP area
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewEverything, mainly close location to the slope.
N/A
Reviewed: 26 August 2023 · Stayed in August 2023
Verified reviewA wonderful place. Great pool, delicious and inviting breakfast, beautiful view all around, excellent pool, good service.
Really small issues: the kitchen is very well equipped, but we missed a salad knife. There was a slightly strange smell in one of the showers in the apartment. Small things that we are sure will improve for next time!
Reviewed: 21 August 2023 · Stayed in July 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewService, facilities, cleanliness, just really great stay. The patience the staff had was incredible. The ad hoc services such as pilates class, the game room, etc
All truly was great.
Reviewed: 10 August 2023 · Stayed in July 2023
Verified reviewvery modern , has everything you need and more , the stuff very kind , they really tried to help us , i would really like to thank Elizabeth and Shilly ( i don’t know about the spelling) they were very nice
the location has a good view but not in the city center but very close 15 minutes walk , also , it’s a ski resort so it’s hard to arrive their by car for the people who don’t use to drive in mountains
Reviewed: 23 April 2023 · Stayed in February 2023
Verified reviewEverything about the stay was fantastic, but the staff were outstanding - possibly the best of any hotel I've ever stayed in.
Thank you so much for your kind words! We hope to welcome you again soon.