Reviews of ibis Styles Paris Opera Lafayette 3 stars
3/5 rue de Trevise, 9th arr., 75009 Paris, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent location
No TV with WiFi
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewtodo
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect.
Breakfast was very poor
Hello Adriaenssen, Thank you for taking the time to share your feedback. We’re glad you enjoyed our perfect location. However, we’re sorry to hear that the breakfast did not meet your expectations. To better understand what was missing and how we can improve, please feel free to contact us directly at HB8G7@ACCOR.COM . Your feedback is very important to us. Best regards, Karim Receptionist – ibis Styles Paris Opéra Lafayette
Hello Adriaenssen, Thank you for taking the time to share your feedback. We’re glad you enjoyed our perfect location. However, we’re sorry to hear that the breakfast did not meet your expectations. To better understand what was missing an… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery clean, centrally located and offering everything as described in the details. Staff were friendly and helpful - exceptionally so.
Nothing.
Dear Anthony, Thank you very much for your fantastic review! We are delighted to hear that you enjoyed your stay with us, appreciated our central location, cleanliness, and especially the friendliness and helpfulness of our team. We look forward to welcoming you again soon at ibis Styles Paris Opéra Lafayette! Best regards, Karim, Reception
Dear Anthony, Thank you very much for your fantastic review! We are delighted to hear that you enjoyed your stay with us, appreciated our central location, cleanliness, and especially the friendliness and helpfulness of our team. We look … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff friendly
Smell of cigarette smoke in room , dirty brick wall facing you less than 2 foot away when you open the window, walls around it 4 sides , no coffee / tea facility. No safe . Stayed in much better city hotels for less money .
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was really good
Matteo, What a wonderful review! We are truly delighted to read your comments and would like to warmly thank you for taking the time to write such flattering remarks. The entire team is happy to know that your stay met your expectations, and that you appreciated our breakfast, which we try to present with a variety of products and good quality. We look forward to welcoming you again soon for another unforgettable stay. See you soon! Santa – Receptionist
Matteo, What a wonderful review! We are truly delighted to read your comments and would like to warmly thank you for taking the time to write such flattering remarks. The entire team is happy to know that your stay met your expectations, a… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat location! 20 min walking to Montmartre, 20 min to Louvre, plenty of restaurants and bars around. Very friendly personel. Nice breakfest with recent choice.
Hello Agata, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our great location and the variety of nearby restaurants and bars. It’s also very rewarding to know that you found our team friendly and appreciated the breakfast options we offer. We look forward to welcoming you back for another enjoyable stay soon! Best regards, Karim Receptionist
Hello Agata, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our great location and the variety of nearby restaurants and bars. It’s also very rewarding to know that you found our team friendly and … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLocation is good, close to Grand Boulevards Metro line 8 and 9, peaceful and quite street. Curtains are dark so you can sleep well. Comfortable bed and pillows. Free very good coffee available 24 hours in reception
Room size is very small.
Hello Khurram, Thank you for your kind review and the 8.0 rating! We’re happy to hear you enjoyed our great location near Grand Boulevards metro, the quiet street, comfortable bed, and our 24-hour free coffee. We appreciate your feedback about the room size and will take it into consideration. We hope to welcome you back soon for another pleasant stay! Best regards, Karim receptionist. The ibis Styles Paris Opéra Lafayette team
Hello Khurram, Thank you for your kind review and the 8.0 rating! We’re happy to hear you enjoyed our great location near Grand Boulevards metro, the quiet street, comfortable bed, and our 24-hour free coffee. We appreciate your feedback … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery good breakfast, plenty of choice, maybe a tray would have been easier, rather than going back and forth...
I had requested a room on a low floor, being a little claustrophobic in lifts! This was fine, on the first floor, but very dark, with very little natural light (room 101). I felt I could have had a better room in view of the cost. But all in all, a pleasant stay with very friendly and helpful young staff!
Dear Ms. Gallot, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re truly sorry to hear that your room did not fully meet your expectations, and we sincerely apologize for any inconvenience this may have caused. We greatly appreciate your kind words about our team — they were genuinely pleased to assist you during your visit. We hope to have the pleasure of welcoming you again on a future trip to Paris, under the best possible conditions. Warm regards, Santa – Receptionist
Dear Ms. Gallot, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re truly sorry to hear that your room did not fully meet your expectations, and we sincerely apologize for any inconvenience this … Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewClean but small
Outside refurbishment was noisy at 5 am in the morning also late noise from local ate reduce our hours of sky
Dear Clark, Thank you for taking the time to share your feedback following your stay with us. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconvenience caused. We understand how disruptive street noise can be. For any future visit, please don’t hesitate to inform our reception team—we will do our best to find a more suitable and quieter room for you. Despite this, we do hope to have the opportunity to welcome you back under better conditions and provide you with a more pleasant stay. Kind regards, Santa - Receptionist
Dear Clark, Thank you for taking the time to share your feedback following your stay with us. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconvenience caused. We under… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation, breakfasts were good, limited choice but everything was fresh and tasty, even machine for squeezing orange juice, every day clean up
Very tiny rooms, but there is everything what you need
We are thrilled to receive your feedback regarding your recent stay. Our team is delighted to read that everything met your expectations. Indeed, some of our rooms are smaller than others, and we encourage you to inform the reception next time to see if we can offer an alternative room. We look forward to welcoming you back to our establishment for another incredible stay! Warm regards, Santa - Receptionist
We are thrilled to receive your feedback regarding your recent stay. Our team is delighted to read that everything met your expectations. Indeed, some of our rooms are smaller than others, and we encourage you to inform the reception next t… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewVery good location, we walked a lot. The room was small, but comfortable. Since I sleep sensitively, I was glad that I didn't get a window facing the street, but from the bathroom window there was a wonderful view of the neighboring buildings. I also liked the breakfast, there was enough choice and good coffee. The staff is very nice and helpful, we even got an umbrella during the rain.
Thank you for taking the time to share your experience with us. We\'re delighted to hear that you enjoyed our convenient location, comfortable room, and breakfast selection. It's also great to know that you appreciated the quiet room and the view from your bathroom window. Our team always strives to provide the best service, so we\'re happy that we could assist you—even with a little extra touch like the umbrella during the rain! We truly appreciate your kind words and hope to welcome you again for another pleasant stay in Paris. Cordially, Kady TOUNKARA Responsable Accueil
Thank you for taking the time to share your experience with us. We\'re delighted to hear that you enjoyed our convenient location, comfortable room, and breakfast selection. It's also great to know that you appreciated the quiet roo… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewVery good breakfast. Very friendly stuff.
There is no information about the construction site BEFORE booking a non-refundable room. The construction site is there already since several weeks, so this information is known and should be communicated before. It is very noisy starting from 8 AM on Monday to Friday. The windows are not well insulated, lots of noise from the street bar also during the night. There was no WiFi during our whole stay.
Dear Sir/Madam, We sincerely thank you for taking the time to share your feedback regarding your stay. We are delighted to know that both the breakfast and our team met your expectations. We would like to apologize for the lack of Wi-Fi in the hotel and fully understand the inconvenience this may cause during your stay. Regarding the construction work, we would like to clarify that it is mentioned on our website and takes place from Monday to Friday, between 8 AM and 6 PM. Additionally, an email is sent to all our guests before their arrival with this information. We do everything we can to allow our guests to adjust their stay around the ongoing work, even though it is beyond our control. We have taken your comments regarding the soundproofing of our rooms into account. Please feel free to contact the reception if you would like to change to a quieter room during your next stay. We look forward to welcoming you again to our establishment. See you soon! Let me know if you need further adjustments! Santa - Réceptionniste
Dear Sir/Madam, We sincerely thank you for taking the time to share your feedback regarding your stay. We are delighted to know that both the breakfast and our team met your expectations. We would like to apologize for the lack of Wi-Fi in… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewGreat location for the opera, cafes and restaurants and short walk from the metro. Room small but clean, and the air con/heating worked well - something which is so often a problem in hotels. Breakfast was excellent, with lots of choice.
At the weekend bars and cafes on the street were very noisy until late. There is also building work in progress on the street, which makes access awkward. The hotel did warn us of this in advance, so we did at least expect the mess.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThe location
They were doing work outside the hotel and it was very annoying but they only told me once they charge me the all amount. So wasn’t happy about it at all
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewLocation is great, easy to access all important areas. Breakfast is very good, and rooms are quite comfortable considering French hotels
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our convenient location, making it easy to access all the key areas of Paris. We’re also pleased that our breakfast and the comfort of our rooms met your expectations—your satisfaction is our top priority, and your kind words encourage us to continue providing excellent service. We look forward to welcoming you back on your next trip to Paris. Please don’t hesitate to reach out if there’s anything we can assist you with in planning your stay. Warm regards, Kady T Responsable Accueil
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our convenient location, making it easy to access all the key areas of Paris. We’re also pleased that our breakfast and the comfort of… Show more
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewLocation
Noisy at night due to the air conditioning machines outside that do not turn off. I was cold and asked for an extra blanket to sleep and the staff told me there were no more extra blankets.
Thank you for taking the time to share your impressions of your stay with us. We are sincerely sorry to learn that your experience did not fully meet your expectations. We understand how important it is to enjoy a quiet and comfortable environment for rest. We take note of your feedback regarding the outside noise and availability of extra blankets, and apologize for this inconvenience. Please note that we have shared your comment with our teams to implement corrective measures and prevent this from happening in the future. Your comfort is our priority, and we will do everything to improve these aspects. We look forward to welcoming you back and offering an experience that will fully meet your expectations. Do not hesitate to contact us directly to organize your next stay. With our respectful greetings, Kady T Responsable Accueil
Thank you for taking the time to share your impressions of your stay with us. We are sincerely sorry to learn that your experience did not fully meet your expectations. We understand how important it is to enjoy a quiet and comfortable env… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewBreakfast was excellent, more than enough options and a very cozy place to serve a good coffee and pastry. This Ibis location is brilliantly placed for a short weekend trip to Paris - very close to the Metro and a lot of walking options as well. Multiple restaurant and bars choices nearby. Ibis staff was also very helpful with anything we might need.
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewBreakfast was excellent, so much fresh choices. The location was very good. The shower, bathroom and bedroom were immaculately cleaned.
The room was a bit small I could literally touch the ceiling with my hands.
Reviewed: 17 September 2024 · Stayed in August 2024
Verified reviewLocation was great , breakfast was good .
We didn’t like size of the room it’s so small . And while we were there they where doing street works which was sent in email the day we arrived no prior warning
Dear Mrs SILVANA, Thank you for taking the time to tell us about your experience at the Ibis Styles Opera Paris Lafayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles Opera Paris Lafayette, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kady T Responsable Accueil
Dear Mrs SILVANA, Thank you for taking the time to tell us about your experience at the Ibis Styles Opera Paris Lafayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. … Show more
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewLocation excellent, easy for transport, plenty of restaurants around.
The first room supposed to be for two but was far too small, second room ok size.
Dear Mr Ereira, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Héloïse Reception
Dear Mr Ereira, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and w… Show more